This position establishes and enforces credit policies, evaluates customer credit and financial reliability, sets credit limits, monitors delinquent accounts, and leads credit and collection staff in accordance with company policies, applicable laws, and sound business practices. Carries out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, setting performance expectations, evaluating performance, coaching and developing employees, addressing complaints, and resolving problems.