Outreach Executive Oak Street HealthOutreach ExecutiveCleveland, OH$18.50–$35.29 / hourOutreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee.
NewMarketing Technology & CRM Strategy Manager Benesch LawMarketing Technology & CRM Strategy ManagerCleveland, OHFull timeThis position owns the firm's CRM system (Intapp Deal Cloud), end to end – including administration, configuration, data governance, and long-term platform roadmap – while also leading the firm's broader marketing technology initiatives and transforms data into actionable insights that strengthen client relationships and support growth. QUALIFICATIONSBachelor's degree in marketing, business, communications, information technology or related field required.5–7 years of experience in marketing, business development, or CRM/database management within professional services; law firm or AmLaw experience strongly preferred.
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM + Copilot/AI Functional Lead, ManagerCleveland, OH$99,000–$232,000 / yearDemonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011).
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerCleveland, OH$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM OR AI/CoPilot Functional Lead, Senior ManagerCleveland, OH$124,000–$280,000 / yearDemonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation. As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations.
Healthcare Life Science Veeva CRM Senior Consultant Deloitte Touche Tohmatsu LtdHealthcare Life Science Veeva CRM Senior ConsultantCleveland, OH$110,700–$218,300 / yearPreferred: At least 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Healthcare Life Science Veeva CRM Senior Consultant DeloitteHealthcare Life Science Veeva CRM Senior ConsultantCleveland, OH$110,700–$218,300 / yearPreferred: At least 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Enterprise - ServiceNow CRM Architect Slalom IncEnterprise - ServiceNow CRM ArchitectCleveland, OH$190,000–$232,000 / yearWhat You'll Do: As a ServiceNow CRM Architect, you will serve as a subject matter expert and thought leader for ServiceNow CRM engagements and pre-sales activities across the customer and industry workflow portfolio, including Customer Service Management (CSM), Field Service Management (FSM), Sales and Order Management (SOM), CPQ (Logik.io), What you'll Bring: You are a seasoned ServiceNow practitioner who thrives in complex enterprise environments and has a track record of delivering transformational ServiceNow implementations across multiple platform workflows.
Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate PricewaterhouseCoopers LLPMicrosoft D365 CRM or Copilot/AI Functional Lead, Senior AssociateCleveland, OH$77,000–$202,000 / yearPerforming key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues.
ServiceNow Manager, CRM & Front Office Solutions RSM US LLPServiceNow Manager, CRM & Front Office SolutionsCleveland, OH$107,000–$214,500 / yearRSM's ServiceNow practice delivers transformation across strategic portfolio management, IT asset management, integrated risk management, customer service management, and an expanding set of AI-enabled and industry-specific solutions. Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations for mid-market and enterprise clients across technology, financial services, and other industries.
ServiceNow Manager, CRM & Front Office Solutions RSMServiceNow Manager, CRM & Front Office SolutionsCleveland, OhioRSM's ServiceNow practice delivers transformation across strategic portfolio management, IT asset management, integrated risk management, customer service management, and an expanding set of AI-enabled and industry-specific solutions. Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations for mid-market and enterprise clients across technology, financial services, and other industries.
Senior Manager, CRM Program Management and Governance Becton Dickinson and CoSenior Manager, CRM Program Management and GovernanceOhio, OHOperating at the intersection of strategy, delivery, data, and change, this role connects enterprise strategy to execution - coordinating cross-functional and TDS delivery teams, establishing strong governance and decision rights, and ensuring initiatives deliver measurable business value and sustained adoption. The position owns the decision-making forums, demand-intake discipline, vendor and technology governance, and the operating cadence that turn strategy into delivered, adopted outcomes.
CRM & Data Analytics Administrator | Cleveland Browns Legends Hospitality, LLCCRM & Data Analytics Administrator | Cleveland BrownsBerea, OHOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales.
CRM Systems Analyst Cleveland State UniversityCRM Systems AnalystCleveland, OHWorking closely with Enrollment Management departments, Information Services & Technology (IS&T), and campus stakeholders, the incumbent translates business requirements into technical solutions by developing system workflows, configuring platform functionality, creating SQL queries, managing data integrations, and supporting enterprise reporting. The position ensures the integrity, security, and governance of institutional data while maintaining system performance, implementing platform enhancements, troubleshooting complex technical issues, and supporting the University's transition from legacy systems to modern, integrated technology solutions.
CRM & Data Analytics Administrator | Cleveland Browns Legends GlobalCRM & Data Analytics Administrator | Cleveland BrownsBerea, OhioOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales.
CRM Coordinator CrossCountry Mortgage LLCCRM CoordinatorCleveland, OHThe collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico.
Enterprise - ServiceNow Business Process Consultant - CRM Slalom IncEnterprise - ServiceNow Business Process Consultant - CRMCleveland, OH$154,000–$189,000 / yearWhat You'll Do: As a ServiceNow CRM Business Process Consultant, you will serve as the voice of the business on ServiceNow CRM engagements and pre-sales activities across the customer and industry workflow portfolio, including Customer Service Management (CSM), Field Service Management (FSM), CPQ (Logik.io), From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life.
Relationship Mgr, Commercial Keybank National AssociationRelationship Mgr, CommercialAkron, OH$116,000–$216,000 / yearGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Engaging clients in meaningful dialogue to uncover needs and deliver customized financial solutions that create measurable, sustainable value that aligns their needs with the bank's capabilities and strategic goals.
NewRemote Sr. Director, CRM Strategic Operations and Enablement Signet Jewelers LtdRemote Sr. Director, CRM Strategic Operations and EnablementAkron, OHRemoteSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. This role will partner closely with IT, MarTech, Brand teams, CRM Directors, and external vendors to ensure cross department goal sharing and ensure CRM programs are executed with consistency, quality, scalability, and measurable business impact.
Customer Service Manager/Crm Contract Manager State of OhioCustomer Service Manager/Crm Contract ManagerCleveland, OHOr completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 months training or 36 months experience in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development. What You'll Do: Responsibilities of the Customer Service Manager/CRM Contract Manager position include but are not limited to: Manages the daily operations of the Customer Service Center ensuring efficient, professional and consistent customer service.