Call Center Representative Addison GroupCall Center RepresentativeRockville, Maryland$23–$25 / hourThis is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.
Lead Call Center Operator Mercy Medical CenterLead Call Center OperatorBaltimore, MarylandFull timeMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Must have good organizational skills and the ability to handle multiple tasks and communicate well with personnel, visitors, customer, patients and the general public.
Lead Call Center Representative Advantia HealthLead Call Center RepresentativeChevy Chase, MD$23–$24Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Call Center Representative - Northern Virginia - Hamaker Court Children's National Medical CenterCall Center Representative - Northern Virginia - Hamaker CourtNorthern Virginia, VA$17.95–$27.49 / hourProvide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors).
Help Desk/Call Center Analyst Jcd StaffingHelp Desk/Call Center AnalystSpringfield, Virginia$45,000–$55,000 / yearCompensation: $45,000.00 - $55,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Help Desk/Call Center Analyst - Onsite and Remote work (hybrid role) Required: Secret Clearance Serve as a member of a service desk operations team that is the initial point of contact for customer support.
NewPatient Access Associate 1 - Primary Care Call Center Inova Health SystemPatient Access Associate 1 - Primary Care Call CenterFairfax, VAPatient Access Associate 1 Job Responsibilities: Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions. Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
NewBenefits Customer Service Representative (Call Center) Johns Hopkins Medical Management CorporationBenefits Customer Service Representative (Call Center)Hanover, MarylandRemoteOverview: Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Responsibilities: The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders.
NewCustomer Service Representative (Call Center) Johns Hopkins Medical Management CorporationCustomer Service Representative (Call Center)Hanover, MDRemoteJohns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders.
Call Center Operator - Healthcare Mercy Medical CenterCall Center Operator - HealthcareBaltimore, MarylandMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.
Call Center Salesforce Agentforce Implementation Engineer ITCON ServicesCall Center Salesforce Agentforce Implementation EngineerVienna, VAOmnichannel & System Integration: Architect robust data flows and API integrations between Salesforce Agentforce, CCaaS platforms (such as Genesys Cloud), and ITSM systems (such as ServiceNow) to establish a unified, 360-degree view of the customer journey. Experience: 5+ years of dedicated Salesforce architecture and development experience, with hands-on expertise in implementing Salesforce AI products (Einstein AI, Data Cloud, Prompt Builder) and specifically the Agentforce platform.
Call Center Agent ConsultNetCall Center AgentRockville, MDFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. We are seeking customer-focused professionals to join a high-volume Support Center responsible for assisting investors, registered representatives, and other financial industry professionals.
Training and Quality Assurance Manager (Call Center) TechOp Solutions InternationalTraining and Quality Assurance Manager (Call Center)Arlington, VARemoteProfessional certification: Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD). TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center.
Call Center Report Analyst ITCON ServicesCall Center Report AnalystVienna, VAThe Reports Analyst plays a critical role in translating contact center data (calls, emails, performance metrics) into meaningful insights for both internal leadership and Federal stakeholders. This role ensures that accurate, timely, and actionable data is available to support decision-making, monitor contract compliance, and drive continuous improvement.
NewCall Center Representative (Temporary) Ascensus LLCCall Center Representative (Temporary)Washington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Agents (Bethesda,Md) Ivyhill Technologies LLCCall Center Agents (Bethesda,Md)Bethesda, MDBe familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
Remote Content Research Manager ( Call Center) TechOp Solutions InternationalRemote Content Research Manager ( Call Center)Arlington, VARemoteThe Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Bilingual Call Center Representative Addison GroupBilingual Call Center RepresentativeTysons, Virginia$24–$25 / hourProvide inbound phone and online support during core business hours, maintaining availability during assigned shifts. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward.
Antwerpen Toyota Service Call Center Antwerpen Auton GroupAntwerpen Toyota Service Call CenterClarksville, MD$15–$22 / hourOur Antwerpen Toyota Service Call Center plays a key role in maintaining our commitment to excellence by delivering seamless customer support and service scheduling. In this role, you will be the first point of contact for customers seeking service appointments, providing exceptional support and ensuring a positive experience for all clients.
Call Center Representative/Receptionist Vicar Operating dba VCACall Center Representative/ReceptionistFairfax, VirginiaOur Client Service Representatives are dedicated to ensuring that clients and patients experience top-notch customer service and excellent patient care. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Call Center Staff ITCON ServicesCall Center StaffVienna, VARemoteAt ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team. Ability to gather information to determine a Service member, Veteran, or family member's needs, as well as apply problem-solving skills, and resolve the inquiry/request effectively.