Working under the Associate Director of Enrollment Marketing & Analytics, the Enrollment CRM Specialist collaborates with enrollment leadership, admissions, marketing, professional education, institutional research, and information technology to ensure systems effectively support recruitment, enrollment, and related student-lifecycle processes. This position supports the translation of business needs into functional system solutions; configures and supports workflows, reports, integrations, automations, and communication processes; and provides troubleshooting, documentation, user support, and quality assurance.