108 Results for

Customer Care Jobs in Buffalo, NY

Jobs

New!

Springville, NY1 day ago

$17–$17.50 Per Hour

USA TJ Maxx Store 1578 Springville NY

This position has a starting pay range of $17.00 to $17.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Buffalo, NY20 days ago

Remote

$16–$17 Per Hour

As a Customer Care Agent, you will be responsible for communicating with guests via a variety of social media platforms and acting as a representative of the company. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.

Buffalo, NY28 days ago

Remote

$16–$17 Per Hour

New!

Tonawanda, NYToday

$38,625–$56,650 Per Year

Linde's industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

Tonawanda, NY15 days ago

li>Also, you will partner daily with sales, technicians, accounting, and cross-functional teams to expedite orders and address concerns.

You will answer inbound customer calls, chats, and emails, enter bulk gas orders, and handle customer requests.

Orchard Park, NY30+ days ago

$31,819–$58,865 Per Year

p>California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.

Orchard Park, New York30+ days ago

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Ability to speak, read and write fluently in English is required.

Buffalo, New York30+ days ago

p/>

Summary:

The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements.

Minimum Qualifications:

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.

New!

Buffalo, NYToday

Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build Rapport . Benefits Customer Service Rep Responsibilities:

Quickly build rapport and respond to speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful accurate timely manner.

New!

Williamsville, NYToday

Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.

Ability and willingness to meet with customers face to face at alternate locations when business needs require.

New!

Buffalo, New York6 days ago

p style="min-height:1.5em">Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Experience leading a team with dual responsibility for both member-facing customer service and claims adjudication; candidates who have managed this combined scope are strongly preferred.

Amherst, NY30+ days ago

As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.

Buffalo, NY12 days ago

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.

Buffalo, NY30+ days ago

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.

New!

Depew, NYToday

$16–$18 Per Hour

This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options.

As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars—in which they've invested a lot of money, time, and pride.

New!

West Seneca, NYToday

$19–$23 Per Hour

For over 107 years, Final Gift has proudly served the Western New York community and beyond, building a legacy rooted in compassion, trust, and care. If you're someone who finds purpose in helping others, values being part of a compassionate and supportive team, and takes pride in making a difference in your community, this could be the perfect place for you.

Buffalo, NY30+ days ago

p>Responsibilities include:

Working under the guidance of the leader of Analytics and Reporting, this role will:

Create and maintain a capacity plan for the contact center that includes short- and long-term workload forecasts and staffing allocations required to meet contact center goals. Reporting to the Analytics and Reporting team, this position involves creating and maintaining capacity plans, performing deep-dive analytics on call center operations to uncover opportunities for improvement and efficiency, and ensuring service level targets are met.

Orchard Park, NY30+ days ago

Full Job Description: Serves as a direct contact/referral point for patients, greets patients in person and via telephone, answers multi-line telephone system in a professional manner, performs clerical duties pertaining to the design and follow up in an efficient patient/provider appointment schedule, accurately registers patients using the UMCP computer system, ensure all documents and forms are presented, explained, and signed at time of registration. Essential Functions: Obtain all necessary information to perform benefits verifications, obtain appropriate signed consent forms, collects co-pay or amount required at time of service, works to provide a friendly, calm and professional environment for a sick patient, their family and friends.

Buffalo, New York9 days ago

The CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.

New!

Lancaster, NY1 day ago

$20–$25 Per Hour

li>Listen closely to customer needs and use your technical knowledge to recommend sealingsolutions that perform in demanding aerospace, defense, and government environments.

Salary ranges for this position are determined based upon the job location and can be adjusted based upon experience, reflecting our commitment to valuing the expertise and contributions of our individual team members.

New!

Orchard Park, NYToday

ul>

Experience using front office technology, including ability to complete basic computer tasks and use basic computer programs, with an openness to learn new programs . The Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs.

New!

Buffalo, NYToday

$16–$18.75 Per Hour

The CLUB Outfitter will be the product expert while executing account servicing and other CLUBprocesses to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.

Buffalo, NY30+ days ago

Job Summary: We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

New!

Buffalo, NYToday

li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Buffalo, NY30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Depew, New York20 days ago

div>Company Overview

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products.

We’re looking for a customer-focused, team-oriented individual who won’t just send calls to voicemail but will actively assist customers with enthusiasm for 25-30 hours per week.

Buffalo, NY20 days ago

p>General office environment that requires frequent or continuous periods of talking, sitting, keyboard entry and repetitive motion of the hands/wrists, and good general vision and hearing. This in-office role involves working directly with customers both in person and over the phone regarding RS Medical products and services.

New!

Orchard Park, NY2 days ago

p>The Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program.

Orchard Park, NY9 days ago

$25–$27 Per Hour

p>Position Summary: The Customer Service Representative plays a key role in delivering excellent client support and maintaining strong customer relationships. This position is responsible for managing customer accounts, coordinating order fulfillment, and ensuring a smooth and positive customer experience in a fast-paced environment.

Amherst, NY27 days ago

$17–$24 Per Hour

Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.

New!

Buffalo, NYToday

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world.

Buffalo, New York20 days ago

Remote

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

New!

Buffalo, NY1 day ago

p>• Three years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Cheektowaga, NY14 days ago

p>AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

New!

Depew, NYToday

p>Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments, record customer data and manage the Service side of the business.

Hamburg, NY30+ days ago

$18–$23 Per Hour
Full-time

Our high-quality service has been recognized many times and is displayed by our impressive list of accolades which includes the Hamburg Chamber of Commerce Leadership Award in 2007, BBB Torch Award for marketplace excellence in 2008, the Home Services Hall of Fame for market dominance and service company of the year in 2010, and the Eaton Contractor 10 Year Award in 2019. Each day, you will communicate directly with customers, handle scheduling and service requests, and ensure the workflow runs smoothly for both clients and electricians.

New!

Cheektowaga, New York2 days ago

$19–$23 Per Hour

Overview:

About Us: For over 100 years, Reimer Home Services has been the go-to name for HVAC, plumbing, and electrical services across Buffalo and Western New York. We’re hiring a Customer Service Representative who’s passionate about helping people and thrives in a fast-paced, collaborative environment.

Buffalo, NY30+ days ago

$17–$22

ul>

Creates accurate patient records by filing, preparing new charts, placing test and procedure results within the EMR system and ensuring all necessary documentation from other practices are in place prior to patient visits.

Schedules/reschedules and confirms appointments in a timely manner, managing the designated provider's schedule, including students and technicians (if applicable).

Buffalo, New York14 days ago

p>While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.

Buffalo, NY30+ days ago

$41,424–$51,461 Per Year

The position includes face to face contact both individually and in groups; assisting individuals in developing a recovery plan and achieving objectives; assisting individuals in selecting services and/or program offerings that will be useful in achieving their recovery goals; offering support and mentoring as needed in the implementation of the recovery plan; and, exploring, securing and utilizing each clients support network and/or community resources. MINIMUM QUALIFICATIONS: High School graduate or General Equivalency Diploma (GED) and be 18 years of age or older Must have a minimum of three years in recovery from addiction to alcohol or other drugs and have a strong recovery program that includes natural supports Must have Recovery Specialist certification through the Pennsylvania Certification Board Valid drivers license with access to a vehicle during scheduled work hours.

NY30+ days ago

$22.47–$26.57 Per Hour

p>Stairways Mission: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community. Duties include: level of care assessments, intake/orientation, developing and implementing preliminary and comprehensive treatment plans, as well as providing individual and group counseling to provide clients with the opportunity to work towards treatment goals and explore recovery.

New!

Buffalo, NYToday

$17.50–$20 Per Hour

p>Essential Functions:

Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls.
Answer customer inquiries concerning bank operations, regulations, transaction processing, electronic services, marketing, and promotional activities.

New!

Gowanda, NYToday

strong>Details of the Role: The position of Customer Service Representative will be responsible for managing customer accounts, processing orders, preparing quotes, and supporting outside sales representatives. This position is critical to the success of iNRCORE Group and will be supporting customer account management, order processing, and sales support activities to ensure exceptional customer experience and revenue growth.

New!

Buffalo, NYToday

h3>Responsibilities.

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products.

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.

Buffalo, NY30+ days ago

Qualifications Required: Minimum 3 years of supervisory or management experience in a customer service or operations environment Minimum 2 years of experience in a TPA, health insurance, or employee benefits setting Working knowledge of CPT codes, ICD-9/ICD-10 coding, and medical terminology Demonstrated ability to communicate professionally in both written and verbal formats Experience working in a regulated environment with adherence to HIPAA and/or data privacy requirements Proficiency in Microsoft Office and the ability to learn new proprietary systems High school diploma required Preferred: Associates or bachelors degree in a related field Experience with call center platforms or CRM/ticketing tools Familiarity with self-funded employer health plan structures and ERISA-governed benefit plans Work Location Buffalo-based office Leadership Skills & Behaviors Business Acumen - A keenness and quickness in understanding and dealing with a business situation in a manner likely to lead to a good outcome. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Buffalo, NY30+ days ago

With training, CSR Is are expected to demonstrate in-depth knowledge of core offerings, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Individual Coverage Health Reimbursement Arrangements (ICHRA), and the Retirement Health Savings Program (RHSP).

We're looking for a Customer Service Representative I (CSR I) to join our Customer Care Center who will serve as the first point of contact for customers, providing support and solutions via phone, secure messages, and text.

Amherst, NY30+ days ago

$20–$25.25 Per Hour

ul>

Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center.

Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.

NIAGARA FALLS, NY26 days ago

$16.50–$29.50 Per Hour

p>Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service WriterNiagara Falls, NYApply nowAuto Care Center Service WriterNiagara Falls, NYApply nowAuto Care Center Service WriterNiagara Falls, NYApply nowAuto Care Center Service WriterWM Supercenter #19091540 Military RdNiagara Falls, NY 14304-4704CP-1909-9009Loading map. $16.50 - $29.50/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.

New!

Gowanda, NYToday

p>Details of the Role: The position of Senior Customer Service Representative will be responsible for managing customer accounts, processing orders, preparing quotes, supporting outside sales representatives, and leading key initiatives to improve customer experience. This individual will serve as a senior subject matter expert, manage the company's most complex customer relationships, provide leadership and mentoring to team members, and partner with internal stakeholders to drive customer satisfaction and business results.

Cheektowaga, NY30+ days ago

$23–$29.90 Per Hour

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Bachelor’s degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA) OR Associates Degree (example COTA) with 1-2 years of experience in long term care Activities OR 1-2 years’ experience in recreational programming in another field.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Care job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Care Jobs in Buffalo, NY

Customer Experience Coordinator TJ Maxx

Social Media Customer Care Agent, Remote, Buffalo Region Delaware North Companies Inc

Social Media Customer Care Agent, Delaware North, Remote Delaware North Companies Inc

Customer Care Specialist Linde Corporate

Customer Care Specialist Linde plc

Customer Care Coordinator TruGreen Companies L.L.C.

Customer Care Coordinator TruGreen

Customer Care Advocate IA - Buffalo Univera Healthcare

Benefits Customer Service Representative (CSR) A-Line Staffing Solutions

Customer Service Representative Independent Health

Customer Service Supervisor (Healthcare) Centivo

Customer Service Support Associate - Bob Squad Bob's Discount Furniture Inc

Customer Service Coordinator starting at 18 hourly Raymours Furniture Co Inc

Customer Service Coordinator Raymours Furniture Co Inc

Customer Service Teammate GO Car Wash

Customer Service Representative/Route Service Representative Gateway Services

Senior Analyst, Member Care Workforce Analytics Centivo Corp

Customer Service Advocate | UMC Family Medicine at Orchard Park | UMC Physicians UMC Health System

Customer Service Representative Independent Health Association

Customer Service Representative sealing devices

Customer Service Repsentative Bestself Behavioral Health

CLUB Customer Service Outfitter - Part Time CABELA'S

Customer Service Agent iQor Holdings, Inc.

Customer Service Associate - Temporary Walgreens Boots Alliance

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Window World

Bilingual Patient Care Specialist International Rehabilitative Sciences Inc

Customer Service Repsentative BestSelf Behavioral Health Inc

Customer Service Representative Professional Plastics

Retail Customer Service Specialist Dick's Sporting Goods Inc

Customer Service Representative Graybar

Remote Customer Service Specialist ForgeFit

Customer Service Associate II CGI Group

Blood Collection Staff - Customer Service American Red Cross Blood Services

Customer Service Representative Window World of Buffalo, Rochester, Syracuse, and Jamestown

Customer Service Rep Scherer Electric

Customer Service Representative Reimer Home Services

Medical Secretary (Care Assistant Professional) UBMD Neurology

Patient Care Coordinator LUX Infusion

Customer Service Representative of BestResponse Intensive Crisis Center BestSelf Behavioral Health Inc

Customer Service Representative BestSelf Behavioral Health Inc

Contact Center Customer Service Representative Five Star Bank

Customer Service Representive iNRCORE, LLC

Customer Service Representative Customer Operations

Supervisor Member Care Centivo Corp

Customer Service Representative I OneBridge Benefits

Customer Service Representative | Technical Support Charter Communications Inc

Auto Care Center Service Writer Walmart Inc

Customer Service Representative iNRCORE

Memory Care Program Specialist Elderwood

Resume Resources

Similar Job Searches