NewPART TIME - Customer Care Center Agent Avidia BankPART TIME - Customer Care Center AgentHudson, MA$21–$23 / hourPerforms any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries.
NewCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
NewCustomer Service Coordinator I - Contract TalentBurst, Inc.Customer Service Coordinator I - ContractTewksbury, MA$18–$20 / hourIn this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Newcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
RN - Acute Care Medicine Yale New Haven HealthRN - Acute Care MedicineBoston, MAThis specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.
Critical Care Float Nurse / Float RN (ICU) Yale New Haven HealthCritical Care Float Nurse / Float RN (ICU)Lowell, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
RN Float Pool – Critical Care Yale New Haven HealthRN Float Pool – Critical CareBoston, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN), Float Critical Care / ICU Yale New Haven HealthRegistered Nurse (RN), Float Critical Care / ICUCambridge, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN) – Critical Care Float Pool Yale New Haven HealthRegistered Nurse (RN) – Critical Care Float PoolSouth Boston, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven HealthRegistered Nurse Critical Care (ICU) – Float PoolLowell, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Float – Critical Care Yale New Haven HealthRegistered Nurse Float – Critical CareLowell, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
NewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Customer Care Supervisor Vital Records ControlCustomer Care SupervisorNHSummary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution. Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.
Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Care Representative Casella Waste Systems IncCustomer Care RepresentativeBrockton, MA$23–$25 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
NewCustomer Care Representative Tier II CMC EnergyCustomer Care Representative Tier IIMassachusettsThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc. Meet individual performance metrics consistently, including adherence, number of scheduled appointments, number of completed appointments, QA scores, and appointment cancellation rate. .
NewPharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistWaltham, MassachusettsRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIWestborough, MA$37–$44 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Manager, Customer Care Enablement Remote ezCater, Inc.Manager, Customer Care Enablement RemoteBoston, MARemoteThis leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes. This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional - spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development).
Customer Care Specialist Aqua-Tots Swim SchoolCustomer Care SpecialistBraintree, MAPart timeAnswering phones, giving tours, scheduling and rescheduling customers- ability to learn new point of sales system. We provide training, schedules that work for all ages, weekend nights OFF and a chance to be a part of an amazing team!
Lead Customer Care Representative (East Boston, MA) The Panther GroupLead Customer Care Representative (East Boston, MA)East Boston, MAThis role will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests .
Customer Care Representative The Panther GroupCustomer Care RepresentativeE Boston, MAThe CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
Customer Care Representative (Saugus, MA) The Panther GroupCustomer Care Representative (Saugus, MA)Saugus, MAThe CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
Customer Care Representative (East Boston, MA) The Panther GroupCustomer Care Representative (East Boston, MA)E Boston, MAThe CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
Customer Care Representative Willimantic Waste Paper Co., Inc.Customer Care RepresentativeBrockton, MA$23–$25 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
NewCustomer Care Representative Tier II CMC Energy ServicesCustomer Care Representative Tier IIBoston, MA$41,100–$55,660 / yearThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc. Meet individual performance metrics consistently, including adherence, number of scheduled appointments, number of completed appointments, QA scores, and appointment cancellation rate.
Customer Care Coordinator PulteGroup IncCustomer Care CoordinatorWestborough, MA$32–$36 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
Customer Care Consultant JushiCustomer Care ConsultantTyngsborough, MassachusettsOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Air Logistics Customer Care Specialist Kuehne + Nagel International AGAir Logistics Customer Care SpecialistWakefield, MAThe Customer Care Specialist will with pro-active customer communication and problem resolution, and in parallel with engagement of relevant stakeholders, ensure that customer needs are met efficiently and effectively. With shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations.
Customer Care Associate, II Vericel CorpCustomer Care Associate, IIBurlington, MA$52,000–$60,000 / yearThis role partners closely with sales representatives, healthcare providers, and internal teams to deliver a high-quality customer experience and support life-impacting therapies. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).
Sales Support Supervisor, US Customer Care Boston Scientific CorpSales Support Supervisor, US Customer CareQuincy, MAThe anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. You will lead a high-performing team through ongoing transformation initiatives, champion digital innovation and drive meaningful improvements that positively impact customers, commercial partners and business results.
Customer Care Specialist Wakefield Thermal SolutionsCustomer Care SpecialistSalem, New HampshireWorking closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
NewCustomer Care Representative ICP GroupCustomer Care RepresentativeAndover, MAFull timeICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
Customer Care Manager ICP GroupCustomer Care ManagerAndover, MAFull timeIn this role you will be responsible for the following:Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorFranklin, MA$35,001–$63,002 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreenCustomer Care CoordinatorFranklin, MassachusettsCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Business Systems Manager- Customer Care Management athenahealth IncBusiness Systems Manager- Customer Care ManagementMA$105,000–$179,000 / yearWhat we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Customer Care L3 - Medical Imaging - Hybrid PaxeraHealthCustomer Care L3 - Medical Imaging - HybridNewton, MARemoteFull timeTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Customer Care (L3)- Medical Imaging PaxeraHealthCustomer Care (L3)- Medical ImagingNewton, MARemoteFull timeTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Account Executive- Customer Base Medium Enterprise- Health Care Workday IncAccount Executive- Customer Base Medium Enterprise- Health CareBoston, MA$137,400–$167,600 / yearThe Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Abington, MA$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorBoston, MARemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Service Rep - Customer Service - Junior GTTCustomer Service Rep - Customer Service - JuniorFramingham, MARemoteThis role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.
NewCustomer Service Representative / Inbound Call Center Disability SolutionsCustomer Service Representative / Inbound Call CenterBoston, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller's needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Customer Service Supervisor UnitedHealth Group IncCustomer Service SupervisorBoston, MARemote$49,700–$88,800 / yearManages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
Customer Service Manager PapaliaCustomer Service ManagerBoxborough, MassachusettsFull timeWe’re looking for a Call Center Manager who thrives in a fast-paced environment, inspires performance, and is passionate about developing people and driving results. At Heritage Home Service, we believe that outstanding customer experiences start with empowered teams and strong leadership.