NewRepresentative II, Customer Care Order Placement Cardinal HealthRepresentative II, Customer Care Order PlacementMadison, WI$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. The Representative II, Customer Care Order Placement operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle.
Customer Care Representative - In Office - WI Medical Transportation ManagementCustomer Care Representative - In Office - WIMiddleton, WIFull timeThe Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepMadison, WIRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
Customer Care - Call Center Core 1 Apidel TechnologiesCustomer Care - Call Center Core 1Madison, WIContractorMirus current focus is on developing and commercializing novel research and GMP-grade products to enable researchers within the cell and gene therapy space: The role responsibilities are the following: Accurately process phone, email, EDI, and web orders for domestic and international shipping in ERP software i.e., Business Central. Organization: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.
Customer Care Manager - State Farm Agent Team Member Don Gerharz - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberJanesville, WISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
NewCustomer Care Representative Envista Holdings CorpCustomer Care RepresentativeMadison, WI$21.80–$26.70 / hourEnvista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs.
Customer Care Supervisor Commercial Lines West Bend Insurance CompanyCustomer Care Supervisor Commercial LinesMadison, WI$96,842–$121,053 / yearWest Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
NewCustomer Care Supervisor - Commercial Lines West Bend Insurance CompanyCustomer Care Supervisor - Commercial LinesMadison, WI$96,842–$121,053 / yearPreferred Experience and Skills5+ years of P&C insurance experience with an emphasis in underwriting5+ years contact center experience1 year of customer service supervisory experienceProblem solving skillsLeadership skills with the ability to coach, mentor and develop others in serviceKnowledge of personal computers, including agency management system software and telephone equipment and softwareCommunication and rapport building skillsPreferred Education and TrainingBachelor's degree in Business, Insurance or related fieldAgents license (required)Completion of CIC and/or CPCU designationAssociate in Underwriting designationSalary StatementThe salary range for this position is $96,842-$121,053.The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Enhanced PTO may be available for experienced candidatesBonus eligible based on performanceWest Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
Customer Care, Guide TrekCustomer Care, GuideWaterloo, WisconsinAs a Customer Care Guide, you'll serve as a trusted partner to Trek's independent bicycle retailers, providing solutions, building relationships, and delivering an outstanding customer experience. You'll collaborate across teams—including Warranty, E-Commerce, Product Management, Sales, and Territory Managers—to ensure our retailers have the support they need to succeed.
NewCustomer Care Representative Envista DentistryCustomer Care RepresentativeMadison, WisconsinEnvista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.
NewCustomer Care Supervisor - Commercial Lines West Bend Mutual InsuranceCustomer Care Supervisor - Commercial LinesMadison, WI$96,842–$121,053 / yearPreferred Experience and Skills5+ years of P&C insurance experience with an emphasis in underwriting5+ years contact center experience1 year of customer service supervisory experienceProblem solving skillsLeadership skills with the ability to coach, mentor and develop others in serviceKnowledge of personal computers, including agency management system software and telephone equipment and softwareCommunication and rapport building skillsPreferred Education and TrainingBachelor's degree in Business, Insurance or related fieldAgents license (required)Completion of CIC and/or CPCU designationAssociate in Underwriting designationSalary StatementThe salary range for this position is $96,842-$121,053.The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Enhanced PTO may be available for experienced candidatesBonus eligible based on performanceWest Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
NewRemote Travel Support Specialist | Customer Care Pro Kopp TravelsRemote Travel Support Specialist | Customer Care ProMadison, WIRemoteA travel agency in the United States is seeking a reliable and service-driven Travel Customer Support Specialist to assist clients throughout their travel journey. This remote position requires excellent communication skills and attention to detail, with responsibilities including responding to inquiries, assisting with bookings, and providing destination information.
Customer Care, Guide Trek Bicycle CorpCustomer Care, GuideWaterloo, WIAs a Customer Care Guide, you'll serve as a trusted partner to Trek's independent bicycle retailers, providing solutions, building relationships, and delivering an outstanding customer experience. You'll collaborate across teams-including Warranty, E-Commerce, Product Management, Sales, and Territory Managers-to ensure our retailers have the support they need to succeed.
Customer Care LancesoftCustomer CareMadison, WI$24Roles related to the sales and marketing of Client s products, maximising value from the sale of products, and the identification and fostering of alliances and new business opportunities. ORGANIZATION: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.
Manager, Customer Care Applications Exact Sciences CorpManager, Customer Care ApplicationsMadison, WI$112,000–$190,000 / yearExact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. This management role is responsible for delivering programs and projects of low-to-medium complexity and/or overseeing the delivery of similar projects to meet the needs of diverse customer groups.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Madison, WICoordinate with Campaign & Dialer Ops Specialist to ensure contact lists are uploaded, dialer logic is functioning, and call attempts are completed per SLA.Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels. Generate weekly and monthly performance reports using telephony and CRM dashboards; elevate issues and trends to the DPM and PM.Coordinate with Clinical Lead, Call Center Supervisors, PHRC, and Outreach staff to ensure integrated case handling and smooth handoffs.
NewCall Center - Customer Service Agent (On-Site) RenuityCall Center - Customer Service Agent (On-Site)Madison, WI$50,000–$70,000 / yearAs a Call Center Agent on the Customer Service Team, you'll support the lead generation and sales teams by processing submitted leads - verifying homeowner information, confirming homeowner and advisor availability, validating product qualifications, and gauging homeowner interest. Mad City Windows & Baths-part of the national Renuity family-is expanding our Call Center Inside Sales team, and we want motivated, outgoing individuals ready to learn, grow, and win.
Blood Collection Staff – Customer Service American Red CrossBlood Collection Staff – Customer ServiceMadison, Wisconsin$21.34–$31This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce.
Customer Service Representative Summit Golf BrandsCustomer Service RepresentativeBarneveld, WIFull timeRequires daily use of internal email and other communication systems to keep current in job knowledge, with changes in company business policies or practices, and ensures timely receiving of information to resolve customer problems or to provide internal/external follow-up. Demonstrate the ability to successfully communicate and interact with co- workers, manufacturers, and customers in a respectful and appropriate manner to ensure high quality and timely expedition of customer requests.
NewCustomer Service Representative - Part-Time - Madison, WI Sub-Zero & Wolf ApplianceCustomer Service Representative - Part-Time - Madison, WIMadison, WISub-Zero Group, Inc. offers a comprehensive and advanced training program that incorporates classroom, self-led, and hands-on experiential learning that provides robust support to ensure that employees are equipped to meet and exceed the demands of their role. Our Customer Service Representatives are dedicated and passionate in the support of our luxury appliance brands, taking calls from product owners and prospects, service and installation partners, dealers, and product distributors!
Veterinary Customer Service Representative Animal Health Care CenterVeterinary Customer Service RepresentativeMadison, WisconsinIn this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while ensuring the smooth operation of our veterinary clinic. Join us in making a difference in the lives of pets and their owners by providing top-notch service as a Veterinary Receptionist!
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceMadison, WIAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Customer Service Representative -Sondel Family Vet Clinic West Lakefield Veterinary GroupCustomer Service Representative -Sondel Family Vet Clinic WestMadison, WisconsinWe partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets.
NewVeterinary Assistant & Customer Service Representative Lakefield Veterinary GroupVeterinary Assistant & Customer Service RepresentativeMadison, WisconsinWe partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets.
NewCustomer Service Associate - Temporary Walgreens Boots AllianceCustomer Service Associate - TemporaryMadison, WIModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewCustomer Service Associate Mister Car Wash IncCustomer Service AssociateMadison, WIEnjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
NewRetail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceMadison, WI$15–$17 / hourAs a Wellness Membership Advisor , you'll be the friendly face that welcomes every client, creates memorable experiences, and helps people discover the benefits of ongoing self-care. If you're looking for more than "just another retail job" and want to make a real impact while working in a relaxing, uplifting environment, we'd love to hear from you.
Retail Associate / Customer Service Elements MassageRetail Associate / Customer ServiceSun Prairie, WisconsinPart timeThis role also includes booking appointments with attention to detail, supporting a clean and comfortable studio atmosphere, and answering the phone in a way that reflects our commitment to exceptional care. Qualified candidates must have at least two years of sales and customer service experience in a retail environment, be a team-oriented thinker and possess the ability to learn new computer software.
Medical Customer Service Rep Biolife Plasma ServicesMedical Customer Service RepJanesville, WIWe offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. Whether you're looking for extra income, a way to gain valuable experience, or a schedule that fits your busy life-BioLife welcomes part-time team members just like you.
Customer Service Specialist Fiskars Sweden AbCustomer Service SpecialistMiddleton, WIWe currently offer paid sick leave, paid parental leave (for both birthing and non-birthing parent) and employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services. In this role, youll play a critical part in delivering an exceptional customer experience by managing orders, solving problems, collaborating cross-functionally, and ensuring customers receive the support they need in a fast-paced environment.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerWIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part-Time Customer Experience Manager The Michaels Companies IncPart-Time Customer Experience ManagerMiddleton, WIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Reliability Lead Sub-Zero GroupCustomer Service Reliability LeadMadison, WIBy translating the voice of the customer into reliability priorities-and technical solutions back into clear guidance-the Customer Service Reliability Lead helps protect product quality and brand reputation, particularly within a premium, luxury product environment. This role ensures that real-world customer, service, and field test feedback is systematically captured, analyzed, and translated into actionable insights that improve product reliability, reduce field failures, and enhance the customer experience.
NewVeterinary Receptionist / Customer Service Representative - Deer-Grove Veterinary Clinic Lakefield Veterinary GroupVeterinary Receptionist / Customer Service Representative - Deer-Grove Veterinary ClinicCottage Grove, WisconsinIn this role, you'll create exceptional client experiences, coordinate appointments, and help ensure our patients receive compassionate, efficient care. If you enjoy working in a fast-paced environment, love building relationships, and thrive on providing outstanding service, we'd love to meet you.
Customer Service Representative nVent Electric PlcCustomer Service RepresentativeMadison, WIWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Customer Service Representative GraybarCustomer Service RepresentativeMadison, WisconsinLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Customer Service Representative Heartland Home ServicesCustomer Service RepresentativeSun Prairie, WisconsinAction Plumbing, Heating, AC and Electrical LLC is looking for a reliable and motivated Customer Service Representative (CSR) to join our team of service professionals. If you're passionate about customer service, love staying organized, and want to be part of a respected local company, we’d love to hear from you.
Customer Service Representative - Part-Time - Madison, WI Sub-Zero GroupCustomer Service Representative - Part-Time - Madison, WIMadison, WISub-Zero Group, Inc. offers a comprehensive and advanced training program that incorporates classroom, self-led, and hands-on experiential learning that provides robust support to ensure that employees are equipped to meet and exceed the demands of their role. Our Customer Service Representatives are dedicated and passionate in the support of our luxury appliance brands, taking calls from product owners and prospects, service and installation partners, dealers, and product distributors!
CUSTOMER SVC/CLERK Metro MarketCUSTOMER SVC/CLERKMadison, WIFull timeOversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation . - Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items .
CUSTOMER SVC/DEPT LEADER Metro MarketCUSTOMER SVC/DEPT LEADERMadison, WIFull timeA wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Customer Retention Specialist - State Farm Agent Team Member Don Gerharz - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberJanesville, WIWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
CUSTOMER SVC/DEPT LEADER Kroger Co.CUSTOMER SVC/DEPT LEADERMadison, WIFull timeA wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Customer Service Representative - Janesville, WI W.W. Grainger IncCustomer Service Representative - Janesville, WIJANESVILLE, WIWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.
CLUB Customer Service Outfitter Full Time BPS Direct LLCCLUB Customer Service Outfitter Full TimeSun Prairie, WIThe CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
Medical Customer Service Rep TakedaMedical Customer Service RepJanesville, WisconsinWe offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. Whether you’re looking for extra income, a way to gain valuable experience, or a schedule that fits your busy life—BioLife welcomes part-time team members just like you.
NewCustomer Experience Supervisor Full Time Marshalls of MACustomer Experience Supervisor Full TimeMadison, WisconsinCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Representative Graybar Electric Co IncCustomer Service RepresentativeMadison, WILet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
NewLoss Prevention Customer Service Associate II (Tactical Uniform) The TJX CompaniesLoss Prevention Customer Service Associate II (Tactical Uniform)Madison, WisconsinSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.
NewCustomer Service Associate Jaeckle DistributorsCustomer Service AssociateMadison, WIUnder the direction of the Customer Service Manager, the Customer Service Associate will take inbound customer calls and assist with placing orders, checking stock or resolving issues. Do you want to apply your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance?
NewCustomer Experience Supervisor Full Time TJMaxxCustomer Experience Supervisor Full TimeMadison, WisconsinCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.