85 Results for

Customer Care Jobs in Madison, WI

Jobs

New!

Madison, WI3 days ago

Contractor

Mirus current focus is on developing and commercializing novel research and GMP-grade products to enable researchers within the cell and gene therapy space: The role responsibilities are the following: Accurately process phone, email, EDI, and web orders for domestic and international shipping in ERP software i.e., Business Central. Organization: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.

New!

Madison, WI3 days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.

Middleton, WI30+ days ago

Full-time

The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.

Madison, WI30+ days ago

$24–$24.50 Per Hour

Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction.

Janesville, WI24 days ago

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

New!

Madison, WI3 days ago

$24–$24.50 Per Hour

Oregon, Wisconsin30+ days ago

Previous veterinary clinic experience or related small animal experience is preferred but not required. Busy five doctor practice is searching for a Full-Time Veterinary Client Care Specialist that loves what they do!

New!

Madison, WI3 days ago

Sub-Zero Group, Inc. offers a comprehensive and advanced training program that incorporates classroom, self-led, and hands-on experiential learning that provides robust support to ensure that employees are equipped to meet and exceed the demands of their role. Our Customer Service Representatives are dedicated and passionate in the support of our luxury appliance brands, taking calls from product owners and prospects, service and installation partners, dealers, and product distributors!

New!

Madison, WI3 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Madison, WI30+ days ago

$23–$23.50 Per Hour

New!

Janesville, WI3 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner .

New!

Madison, WI6 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Predictable Work Schedules to plan your life: no weekends or nights for most roles.* Celebrate your and others' achievements with our Employee Recognition Program.* Reach your career goals with our Educational Reimbursement and Career Development Programs.*

New!

Janesville, WI3 days ago

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.

Barneveld, WI16 days ago

This position ensures smooth day-to-day business functions by managing customer inquiries, coordinating operational activities, and supporting internal processes. Serve as a primary point of contact for customer inquiries related to orders, including returns, replacements, cancellations, tracking, and shipping issues.

New!

Janesville, WI3 days ago

You Will:Handle a high volume of inbound calls — delivering quality customer service with professionalism, empathy, and efficiencyQuickly navigate multiple computer screens, software programs, and databases to resolve inquiriesAssist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returnsProblem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutionsCollaborate daily in a positive, team-based environment committed to doing business with ethics and integrityMaintain attention to detail while managing complex or time-sensitive customer issuesCommunicate clearly via phone and written messagesYou Have:High School diploma or equivalentMinimum 1 year of customer service experience. During training, you will:Learn to navigate our systems, software programs, and internal processesBuild the core service skills you need, including:Critical thinkingEffective communicationConfident decision-makingTechnical agilityAfter the successful completion of training, eligible team members can transition to a flexible hybrid work model: 3 days onsite / 2 days remote Earn in opportunity to become voluntarily remote based on performance after 6 months Eligible to bid for alternate shifts after 6 months You also have the option of working in the office up to 5 days a week.

Sun Prairie, WI24 days ago

As a Customer Service Representative - State Farm Agent Team Member with Mallory Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Madison, WI6 days ago

Express Employment Professionals is hiring a Warehouse / Customer Service Representative for a well-established landscaping supply company in the Madison area. This is a great opportunity for someone who enjoys a mix of customer interaction and hands-on work in a fast-paced, team-oriented environment.

Madison, WI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Dawn Goplin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before becoming an agent, I worked in two corporate roles with State Farm and also spent time as a team member, which gave me a well-rounded understanding of the business and how to support both customers and staff.

Janesville, Wisconsin17 days ago

The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. • Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.

New!

Sun Prairie, WI3 days ago

$18–$23 Per Hour

Cross-functional skills: Telephone skills, map reading skills, Communication Skills: Excellent written and verbal skills, verbal articulation, friendly phone personality . The Dispatcher will possess excellent oral comprehension skills; The ability to listen to, understand, and convey information and ideas presented through spoken words and sentences They may occasionally lift and/or move up to 25 pounds.

New!

Madison, WI3 days ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

Prairie du Sac, WI30+ days ago

In this role, you will be responsible for managing an assigned book of business, providing exceptional customer service, and making modifications to accounts as needed. Associates degree in a Business-related field from an accredited college or university, or equivalent relevant work experience is preferred.

Monona, WI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Julie Bass - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Janesville, WI30+ days ago

As a customer service representative with Don Gerharz Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Madison, WI3 days ago

$45,000–$49,000 Per Year

This role is essential in ensuring our customers receive the best support and solutions promptly and professionally. At Catch Vibe Voice, we are dedicated to connecting brands with their audiences in meaningful and memorable ways.

Evansville, WI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Diane Berg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for go-getters who are coachable, hardworking, and team-oriented — people who bring good energy, take pride in their work, and want to grow alongside a supportive, motivated group.

Madison, WI9 days ago

Remote

Position Summary:The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. Company Overview:Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base.

Madison, WI29 days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Madison, Wisconsin10 days ago

Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Madison, WI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Alex Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before opening my own office, I spent three years as a team member at my dad’s State Farm agency, where I gained invaluable experience and discovered my passion for helping customers protect what matters most.

Madison, WI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Patrick Marsden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Mount Horeb, WI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jim Dietzen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Cambridge, WI30+ days ago

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.kimtrautner.com. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Madison, WI26 days ago

$18–$20 Per Hour

As we continue to expand throughout the state, we're looking for high-quality people to grow with us by joining our Sales & Customer service team. Handle inbound phone calls and emails from customers requesting moving estimates.

Madison, WI7 days ago

$13–$15 Per Hour

Requirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Rapid Advancement Opportunities (Manager & Supervisor in Training Programs) • FUN Atmosphere • Making great food that people connect over.

Sun Prairie, WI30+ days ago

As a Customer Service Representive with Andy Eyers State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Fitchburg, WI30+ days ago

Backed by State Farm’s trusted reputation, we’re more than just an insurance office—we’re a team that builds lifelong relationships, treats clients like family, and goes above and beyond to meet their unique needs. If you’re passionate about helping others, value teamwork, and are looking for a career where your efforts truly matter, we’d love to hear from you!

Madison, WI16 days ago

Full-time

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust.

New!

Madison, WI3 days ago

$15–$17 Per Hour

Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Madison, WI30+ days ago

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Madison, WI30+ days ago

At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. What Glass America needs of you to join the team: Work experience that demonstrates the ability to stay organized and handle a high volume of phone calls and emails.

New!

Baraboo, WI3 days ago

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

New!

Madison, WI2 days ago

$40,000–$50,000 Per Year

Prairie Land Insurance Agency is a family-owned agency with deep roots in the community, founded in 1986 and proudly serving clients for nearly four decades. Today, the agency is a close-knit, three-person team where collaboration, trust, and relationships matter.

Madison, WI9 days ago

Remote

The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.

New!

Madison, WI5 days ago

Remote

$105,000–$141,750 Per Year

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

Cottage Grove, WI23 days ago

At Shared Medical Services, we’ve been a trusted provider of specialized medical imaging solutions for over 45 years, proudly serving patients with dedication and innovation. Shared Medical Services is a leading provider of diagnostic mobile medical imaging with our administrative headquarters located in the Madison, WI area (Cottage Grove).

New!

Madison, WI3 days ago

$13.65–$19.67 Per Hour

PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership:Facilitates the associate experience and supports associate development.

Sun Prairie, Wisconsin30+ days ago

This role also includes booking appointments with attention to detail, supporting a clean and comfortable studio atmosphere, and answering the phone in a way that reflects our commitment to exceptional care. Qualified candidates must have at least two years of sales and customer service experience in a retail environment, be a team-oriented thinker and possess the ability to learn new computer software.

Fitchburg, WI30+ days ago

They pre-test patients before their eye exams, complete glasses and medication prescriptions, schedule appointments, educate patients about their contact lenses or glasses, and more. Candidates with prior experience in other medical fields (outpatient clinic workers, those in the dental or chiropractic industries, etc.) or those with some retail experience tend to excel in this type of role.

Madison, WI30+ days ago

Full-time

Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation . - Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items .

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Care job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Care Jobs in Madison, WI

Customer Care - Call Center Core 1 Apidel Technologies

Representative II, Customer Care Order Placement Cardinal Health

Customer Care Representative - In Office - WI Medical Transportation Management

Customer Care Specialist Pellitteri Waste Systems Inc

Customer Care Manager - State Farm Agent Team Member Don Gerharz - State Farm Agent

Customer Care Specialist Pellitteri Waste Systems

Veterinary Customer Care Specialist Oregon Veterinary Clinic

Customer Service Representative - Part-Time - Madison, WI Sub-Zero & Wolf Appliance

Customer Service Representative U Haul

Customer Service Representative Pellitteri Waste Systems Inc

Distribution Customer Service Representative NFI Industries

Customer Service Representative Graybar Electric Company

Customer Service Representative - Janesville, WI W.W. Grainger

Operations Coordinator and Customer Service Representative Summit Golf Brands

Customer Service Representative - Janesville, WI Grainger Businesses

Customer Service Representative - State Farm Agent Team Member Mallory Rodriguez - State Farm Agent

Warehouse Customer Service Representative Express Employment Professionals Defunct

Customer Service Representative - State Farm Agent Team Member Dawn Goplin - State Farm Agent

Customer Service Representative GFL Environmental, Inc

Customer Service Representative Action Plumbing, Heating, AC and Electric

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Customer Service Representative Schwarz Insurance Agency, Inc.

Customer Service Representative - State Farm Agent Team Member Julie Bass - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Don Gerharz - State Farm Agent

Customer Service Representative Alphabe Insight

Customer Service Representative - State Farm Agent Team Member Diane Berg - State Farm Agent

Remote Customer Service Representative Next Stop Travel

Customer Service Representative - Dane County Airport - Evening Shift Enterprise Holdings

Seasonal Customer Service Representative - Dane County Airport - Evening Shift Enterprise Holdings

Customer Service Representative - State Farm Agent Team Member Alex Rabb - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Patrick Marsden - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jim Dietzen - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Kim Trautner - State Farm Agent

Sales/Customer Service Representative Badger Brothers Moving

Customer Service (Insider) Toppers Pizza - Madison East

Customer Service Representative - State Farm Agent Team Member Andy Eyers - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Katie Riley - State Farm Agent

Customer Service Representative Security Finance

Retail Customer Service EZCORP

Customer Service Representative - State Farm Agent Team Member Michael Wegner - State Farm Agent

CSR (Glass) Glass America

Customer Service Rep(02115) 844 8th Ave Domino's Pizza LLC

Insurance Customer Service Rep Prairie Land Insurance Agency

Principal Customer Solutions Engineer Rocket Software

Senior Customer Solutions Engineer Rocket Software

Patient Care Specialist Shared Medical Services

Retail Customer Service Supervisor PetSmart

Retail Sales Associate / Customer Service Elements Massage

Optical Customer Service Associate Midline Vision Group LLC

CUSTOMER SVC/CLERK Metro Market

Resume Resources