270 Results for

Customer Care Jobs in Garfield Heights, OH

Jobs

New!

Cleveland, OH1 day ago

$19–$20 Per Hour

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

New!

Cleveland, OH3 days ago

A typical day of a Customer Care Coordinator includes; Answering phone calls and returning voicemails, and emails of prospective customers, qualifying those customers, and scheduling evaluations for the sales team, utilizing our ERP system to track interactions and to provide detailed notes for our Sales Consultants to ensure a seamless handoff. An ideal candidate for this role should have 2+ years in a similar role, excellent communication and interpersonal skills, strong organizational and time management skills, proficiency in the MS Office suite and familiarity with CRM software, and a desire to work for a company who is providing solutions that reduce falls and allow individuals to continue to live in their own homes.

Cleveland, OH8 days ago

Full-time

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

New!

Akron, OH2 days ago

$135,000–$180,000

As the Director of Customer Service, you’ll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired throughout their journey with us. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

New!

Barberton, OH2 days ago

Full-time
Employee

Answer inbound calls in a professional, courteous, and timely manner, providing excellent customer service Process customer orders and updates into ERP systems Respond to customer inquiries regarding products, order status, pricing, and account informationTroubleshoot and resolve customer issues, escalating complex concerns as neededMaintain and update customer records, order details, and documentationManage customer portals and support order-related processesCollaborate with internal teams (sales, operations, warehouse) to ensure timely order fulfillmentProcess returns, credits, and related documentation as needed Perform general data entry, administrative tasks, and customer follow-up. 1+ years of customer service or call center experience preferredExperience with order entry and ERP systems (such as SAP, Oracle, Sage, or similar)Strong verbal and written communication skillsAbility to multitask and handle a high volume of calls and transactionsStrong attention to detail and accuracy in data entryProficiency in Microsoft Office and general computer systemsTeam-oriented with a customer-focused mindset.

Brooklyn Heights, OH11 days ago

Meets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment, OR, Associate's degree in a healthcare or business-related field will be considered in lieu of experience. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.

Brooklyn Heights, OH30+ days ago

$19–$20 Per Hour

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

New!

Cleveland, OH2 days ago

Akron, OH30+ days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Cleveland, OH11 days ago

Remote

We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home.

medina, OH30+ days ago

MANAGEMENT RESPONSIBILITIES (IF APPLICABLE)LEVEL: MENTOR / COACH / FEEDBACKDelegates work according to work requirementsSupervises Customer Care DepartmentFull business partner authoritySCOPE(decision making, size of organization, budgetary, etc.)Decision Impact: DivisionDepartment Responsibility: SingleBudgetary Responsibility: YesDirect Reports: YesIndirect Reports: YesPhysical Requirements: Position involves sitting, standing and/or movement, the ability to exert minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull and otherwise move objects. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.

Streetsboro, OH30+ days ago

Digital is responsible for managing and responding to online reviews across multiple platforms, following up with customers, and turning negative experiences into positive outcomes. This role serves as the digital voice of our brand, ensuring customers feel heard and valued while supporting our commitment to exceptional service and reputation management.

Cuyahoga Falls, OH30+ days ago

You will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.

Cleveland, OH30+ days ago

The role is highly cross-functional and partners closely with Care, Fulfillment, Nutrition, and Veterinary teams to resolve nuanced customer needs and ensure a seamless transition into ongoing Care support. Anticipate common early-stage concerns such as appetite changes, stool quality, delivery timing, and subscription adjustments, and address them before they become friction points.

New!

Akron, OH2 days ago

$11.50–$14 Per Hour

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

New!

Cleveland, OH2 days ago

From designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Your role will be: Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services .

Firestone Park, OH9 days ago

In this fast-paced role, youll partner closely with sales and logistics teams to process orders, solve problems, and keep operations running smoothly while delivering an outstanding customer experience that builds lasting relationships, and keeps customers coming back. Join a growing organization as a Customer Service Representative near Akron, Ohio, and make an immediate impact in the organization while gaining valuable experience.

New!

Westlake, OH3 days ago

$12–$13

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

twinsburg, OH30+ days ago

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Brecksville, OH30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.

Akron, OH30+ days ago

Work responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. EverStaff is seeking detail-oriented and customer-focused Customer Service Representatives to serve as contract workers for FirstEnergy!

Valley View, Ohio30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

New!

Cleveland, OH2 days ago

From designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services .

Hudson, OH28 days ago

Edwards Health Care Services (EHCS), a division of GEMCORE, is a well-established and growing national direct-to home medical supply provider. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace six years running!

Cleveland, OH30+ days ago

$11–$13 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Tallmadge, OH1 day ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

CLEVELAND, OH29 days ago

$18–$21 Per Hour

Legacy Staffing has partnered with Case Western Reserve University in Cleveland, OH to hire Customer Service Representatives within their Access Services Department. Candidates with backgrounds in customer service, administrative support, healthcare, retail, banking, call centers, or higher education are strongly encouraged to apply.

Cleveland, OH30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Mentor, OH14 days ago

The Customer Service Representative is responsible for providing exceptional customer service through inbound and outbound communication, assisting customers throughout the repair process, and supporting daily office operations. Lead & Quote Management: Respond to inbound leads (phone, web, SMS, etc.), provide accurate quotes, and convert inquiries into scheduled appointments.

Garfield Heights, OH28 days ago

$20–$25.25 Per Hour

Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.

Lorain, Ohio30+ days ago

$15–$18.25 Per Hour

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Lakewood, Ohio8 days ago

$15–$18.25 Per Hour

New!

Akron, OH2 days ago

$39,000–$41,000 Per Year

Key Responsibilities (Customer Service Representative):Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions.

Westlake, OH30+ days ago

Remote

Part-time

We're hiring a dedicated and professional Online Customer Service Representative to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service — we want you on our team.

Cleveland, OH30+ days ago

Remote

Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate. Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.

Cleveland, Ohio30+ days ago

$13–$18.80 Per Hour

Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial.

Parma Heights, OH30+ days ago

$15–$18.25 Per Hour

Our Purpose The Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Akron, OH17 days ago

A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current and prospective customers in our FASTSIGNS Center. Ideal Qualifications for FASTSIGNS Customer Service Representative: 1-2 years of retail or counter sales experience preferred but not manditory.

Cuyahoga Falls, OH30+ days ago

You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Genuine commitment to delivering exceptional customer experiences and building lasting relationships.

New!

Akron, OH2 days ago

Physical Requirements • Standing – 90 % • Lifting up to 40# - for stocking shelves, coolers, back room - daily • Reaching – daily (above head – cigarette racks, storage shelves, etc.) • Bending – daily (down and side to side) • Pushing – brooms, mops, dolly on wheels – daily • Pulling – cart daily . Salary Range $13.25 Hourly Level Entry Position Type Customer Service Representative Convenie Job Shift Any .

Cuyahoga Falls, OH30+ days ago

You will serve as a primary point of contact for our current clients—handling questions, policy changes, and claims support—while proactively identifying coverage gaps and recommending additional products that add real value for the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Service Representative who excels at delivering outstanding service while also being accountable for monthly in-book sales goals.

New!

Akron, OH2 days ago

A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current and prospective customers in our FASTSIGNS Center . We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

New!

Westlake, Ohio3 days ago

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.

Wickliffe, OH30+ days ago

As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. We’re looking for exceptional customer service representatives to help us achieve profitable revenue.

Strongville, OH8 days ago

$47,000–$67,000 Per Year

The Partners Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.

Chagrin Falls, OH30+ days ago

Here’s what you’ll be doing: Answering Phones and Emails: You’ll be the friendly voice on the other end of the line, addressing inquiries, providing information, and assisting donors and listeners. Troubleshoot and assist customers with basic technical difficulties (i.e. downloading an MP3 file, troubleshooting online account setup, app download and installation, etc).

North Royalton, OH30+ days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Streetsboro, OH30+ days ago

$20–$22

As a Customer Care Specialist, you will be a vital part of our customer experience team, working closely with the Customer Care Manager to ensure each customer interaction reflects our dedication to trust, quality, and satisfaction. You'll serve as a key point of contact for customers, handling inquiries, resolving issues, and delivering an exceptional experience that reinforces our reputation for excellence.

Independence, Ohio30+ days ago

Our Annuity Team is responsible for providing personalized, high quality service experiences to our fixed and variable annuity policy owners, and for ensuring the unassailability of our operations in a fast-paced, highly regulated environment. Working collaboratively, you will be entrusted with ensuring timely and accurate completion of all service requests within compliance and quality benchmarks, while also identifying and advancing opportunities to improve our team s overall efficiency and quality of service.

Independence, OH30+ days ago

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

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Customer Care Jobs in Garfield Heights, OH

Customer Care Agent (CCA) Mon-Fri 8am-6pm Vital Holdings LLC

Customer Care Coordinator Lifeway Mobility Holdings LLC

Medical Sales Rep - Post Acute Care Medline Industries

Director of Customer Service Marvin

Customer Care Representative Company Confidential

Customer Care Ambassador-Contact Center Brooklyn Hts MetroHealth

Customer Care Agent Vital Records Control

Customer Care Coordinator Lifeway MH

U-Box Customer Care Representative (CDL) U-Haul International Inc

Customer Care Specialist InsuraTec

Division Manager of Customer Care PulteGroup Inc

Customer Care Representative Home Genius Exteriors

Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm Agent

Concierge Specialist (Customer Care Specialist) Sundays for Dogs Inc

Lead Customer Service Representative, Full or Part Time Circle K

Customer Service Representative Fives Syleps

Customer Service Representative 837590 Stivers

Customer Service Representative PetSuites

Customer Service Representative Circle K Stores Inc

Customer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm Agent

Customer Service Representative - FirstEnergy EverStaff

Medical Equipment Customer Service Representative (TEMP) Rotech Healthcare Inc.

Customer Service Representative Fives

Customer Service Representative - Office/Hybrid position GEMCORE

Customer Service Representative U-Haul

Storage Customer Service Representative U-Haul

Customer Service Representative Legacy Staffing LLC

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Defender Auto Glass

Customer Service Representative | Technical Support SPECTRUM

Customer Service Representative Community Choice Financial Family of Brands

Bilingual Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative CFS

Online Customer Service Representative ADF Medical Services Inc.

Customer Service Representative Revenue Group

Customer Service Representative I AmTrust Financial Services, Inc.

Customer Service Representative TMX Finance Family of Companies

Customer Service Representative FASTSIGNS #220401

Insurance Customer Service Representative TrueCut Insurance

Convenience Store Customer Service Representative - Turkeyfoot Campbell Oil Company | BellStores

Customer Service Representative - State Farm Agent Team Member Meghan Macdonald - State Farm Agent

Customer Service Representative FASTSIGNS

Sales Associate / Customer Service Representative Drybar Shops

CSR - Customer Service Representative WyattWorks Plumbing

Licensed Allstate Customer Service Representative Partner's Insurance Group Inc

Customer Service Representative 2026 Truth For Life

Customer Service Representative U-Haul International Inc

Customer Service Representative Home Genius Exteriors

Customer Service Representative First Catholic Slovak Union

Customer Service Representative Cintas

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