NewCustomer Service Advisor Valvoline IncCustomer Service AdvisorVictor, NYimpressions and build loyal customers by using product knowledge and services to present oil change options and. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
Retail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorWebster, NY$17–$17.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorVictor, NY$17–$17.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Rochester, NY$18The individual selected for this role will be expected to work at Store #1678, located at: 4400 Dewey Ave, Rochester, NY 14616 This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Customer Care Specialist Home Care (Full time, Day Shift) Rochester Regional HealthCustomer Care Specialist Home Care (Full time, Day Shift)ROCHESTER, NY$17.25–$19.88 / hourResponds knowledgeably and professionally to inquiries regarding Lifetime Care Home Health and Hospice services and programs Project patience, empathy, caring and sincerity when answering phones and end all calls with "Is there anything else I can do for you today". (word/excel required) PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!Rochester, NY$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Rochester, New York$21–$22 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!Rochester, NY$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Specialist ESL Federal Credit UnionCustomer Care SpecialistRochester, NYOperational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
Sr Associate, Customer Care CotalitySr Associate, Customer CareRochester, New YorkCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Customer Care Escalations Associate (Property Tax) CotalityCustomer Care Escalations Associate (Property Tax)Rochester, New YorkCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Customer Care Advocate IA - Rochester Excellus BCBSCustomer Care Advocate IA - RochesterRochester, New YorkThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NYPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Sr Associate, Customer Care CoreLogic IncSr Associate, Customer CareRochester, NYCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Customer Care Escalations Associate (Property Tax) CoreLogic IncCustomer Care Escalations Associate (Property Tax)Rochester, NYCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Rochester, NY$21.60–$26.40 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
NewCustomer Service Supervisor Charter Communications IncCustomer Service SupervisorRochester, NY$55,600–$88,600 / yearGrow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
Tax Refund Customer Service (Remote) VertacallTax Refund Customer Service (Remote)Wyoming, WyomingRemoteA customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency. • Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
NewCustomer Service Teammate GO Car WashCustomer Service TeammateRochester, NY$16–$18 / hourThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars—in which they've invested a lot of money, time, and pride.
Automotive Service Advisor – Customer Service & Sales Focus Turner Auto CareAutomotive Service Advisor – Customer Service & Sales FocusWebster, New York$50,000–$55,000While our name honors the three Turner brothers who founded the shop in 1968, today we're led by Scott and Vicki Bartlett, who have continued the tradition of honest service, quality repairs, and exceptional customer care. We're looking for someone who can create an outstanding customer experience, guide customers through important vehicle decisions, manage shop workflow, and help keep our entire operation running smoothly.
Retail Customer Service Specialist Dick's Sporting Goods IncRetail Customer Service SpecialistNY$16–$23 / hourPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
NewCustomer Service Senior Representative, Patient Scheduling - Accredo- Rochester, NY The Cigna GroupCustomer Service Senior Representative, Patient Scheduling - Accredo- Rochester, NYRochester, NY$18–$27 / hourCompletes all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
NewCustomer Service Supervisor SPECTRUMCustomer Service SupervisorRochester, NY$55,600–$88,600 / yearGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberRochester, NY$16–$18.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Representative Customer Billing Avangrid Service CompanyRepresentative Customer BillingROCHESTER, NY$49,760–$62,200 / yearRequired Qualifications Skills/Abilities: Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications Must possess superior arithmetic skills and ability to use a calculator Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions Must be highly productive and results riented Experien
Salon Customer Experience Specialist - Greece Ridge Ctr Catalyst Brands LLCSalon Customer Experience Specialist - Greece Ridge CtrNY$16–$20 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Salon Customer Experience Specialist - Eastview Mall Catalyst Brands LLCSalon Customer Experience Specialist - Eastview MallNY$16–$20 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeRochester, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Associate Director, SON Customer Experience University of RochesterAssociate Director, SON Customer ExperienceNY$86,482–$129,723 / yearLead technology initiatives in collaboration with faculty and cross-functional teams to introduce and integrate innovative technology that enhances nursing education, including digital learning/collaboration, high-fidelity simulation, and augmented/virtual reality simulation tools. Ensure knowledge created is shared at appropriate levels to empower School of Nursing Faculty, Staff, and Students are empowered to resolve their own issues while maintaining privacy of administrative accounts, resources, etc.
Customer Service Representative Staffmark Investment LLCCustomer Service RepresentativeGENESEO, NYThe Customer Support Specialist may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Customer Support Specialist works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
NewCustomer Service Associate Walgreens Boots AllianceCustomer Service AssociateRochester, NYModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewCustomer Service Representative (Remote - Rochester, NY) Maximus IncCustomer Service Representative (Remote - Rochester, NY)Rochester, NYRemoteMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
Customer Service Manager Fonte Surgical Supply, Inc.Customer Service ManagerIrondequoit, New York$50,000Position Summary We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales. The Customer Service Manager will lead by example, coach staff, monitor performance, resolve escalated customer issues, and ensure a positive customer experience while supporting company sales goals.
Customer Service Representative Staffmark Group LlcCustomer Service RepresentativeNYThe Customer Support Specialist may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prisons officials, state and county records departments, debtors, and/or other third parties by telephone and/orin writing to request, gather, and file necessary account information.
Representative - Customer Billing Iberdrola SARepresentative - Customer BillingRochester, NY$49,760–$62,200 / yearSkills/Abilities: Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. The essential duties of the Customer Billing Representative include review and analysis of company meter reading/consumption data and customer bills, correction of device, billing and invoicing errors, and processing of billing adjustments as needed to complete rate changes and/or corrections to unmetered services.
Customer Service Liaison, Team Lead Rochester Regional Health SystemCustomer Service Liaison, Team LeadNY$20.75–$27 / hourMINIMUM QUALIFICATIONS: Minimum of six (6) years of verifiable professional experience in customer-facing roles, such as Customer Service Representative, Patient Registration Specialist, Medical Biller, Patient Financial Services Representative, or similar positions within a healthcare financial or revenue cycle environment. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Customer Service Representative Multi-Color CorpCustomer Service RepresentativeNYOur Customer Service team plays a critical role in supporting our customers, coordinating their orders, and ensuring they receive the information they need quickly, accurately, and professionally. Paid holidays including New Year's, Memorial Day, July 4th, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, and two floating holidays.
Customer Experience Coordinator Marshalls of MACustomer Experience CoordinatorNewark, New YorkCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewMedical Assistant - St. Marys Urgent Care Rochester Regional HealthMedical Assistant - St. Marys Urgent CareRochester, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Medical Assistant - Henrietta Primary Care Rochester Regional HealthMedical Assistant - Henrietta Primary CareHenrietta, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Customer Service Teammate GO Car Wash Management CorpCustomer Service TeammateRochester, NY$16–$18 / hourPart timeThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistNYThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Medical Assistant Coordinator Telehealth Womens Care Rochester Regional HealthMedical Assistant Coordinator Telehealth Womens CareROCHESTER, NY$17.85–$20 / hourpre>Description STATUS: Full Time LOCATION: 222 Alexander Street Suite 1100 Rochester NY 14607 DEPARTMENT: OBGYN SCHEDULE: 8a-430p Position Summary: As an essential part of the care team, the Medical Assistant Coordinator acts as a 'Telehealth Concierge'. Minimum Qualifications: NA Required Licensure/Certification: NA RESPONSIBILITIES Assists providers and patients by discussing Telehealth services with patients.
PCA (Personal Care Assistant) Maxim Healthcare Services IncPCA (Personal Care Assistant)Rochester, NYMaxim Healthcare Services is hiring for a Personal Care Assistant to provide support services to assist clients with personal, physical mobility and therapeutic care needs. Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required.
Resident Care Aide - Home Health Aide (HHA) ElderwoodResident Care Aide - Home Health Aide (HHA)Fairport, New YorkPart timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Licensed Insurance Customer Service Rep - Personal Lines The Insurance Marketplace AgencyLicensed Insurance Customer Service Rep - Personal LinesRochester, NY$60,000–$75,000 / yearOur agency is also recognized by carriers and often invited to serve on industry boards and councils, showcasing the level of trust and professionalism behind our work. At the Insurance Marketplace Agency in Rochester, NY, you will join a family-owned independent agency that has been rooted in the community for more than years.
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTFairport, New YorkAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
NewPatient Care Technician - PCT CCHT - Dialysis II Fresenius Medical CarePatient Care Technician - PCT CCHT - Dialysis IIBergen, New JerseyAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
NewTraining & Workforce Support Coordinator- Home Care (Full time, day shift) Rochester Regional HealthTraining & Workforce Support Coordinator- Home Care (Full time, day shift)Rochester, New YorkThis role manages day to day logistics, trainee communication, documentation, and scheduling while also providing coaching, barrier removal support, and career navigation to individuals pursuing PCA, HHA, and CNA pathways. Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide.