495 Results for

Customer Care Jobs in Jessup, MD

Jobs

Baltimore, MD

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Under medical direction, provides respiratory care including treatment, management, diagnostic evaluation, and support for patients with cardiopulmonary deficiencies and abnormalities.

3 days ago

Parkville, MD

$105,000–$115,000 / year

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Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

2 days ago

Arlington, VA

$15.50–$16 / hour

USA TJ Maxx Store 1459 Arlington VA

This position has a starting pay range of $15.50 to $16.00 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

9 days ago

Towson, MD

$24–$26 / hour

Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.

29 days ago

Remote

$16–$16.50 / hour

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

9 days ago

Sparks, Maryland

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

28 days ago

Bethesda, Maryland

$23.24–$33.44 / hour

Responsibilities:

The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.

13 days ago

Washington, DC

Remote

All you need for the Customer Care Representative role is: • Must currently reside in Washington DC • 1 year of Call Center experience • 6 months Customer Service experience • Basic typing/computer experience with excellent navigational skills • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps) • Use of wireless and WiFi "air cards" is prohibited • A quiet space within the home free of distractions including caretaking of any kind. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.

30+ days ago

Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

8 days ago

Washington

p>As a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients.

17 days ago

Bethesda, MD

$23.24–$33.44 / hour

p>The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.

13 days ago

Columbia, MD

$60,000–$63,000 / year

p>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat.

Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.

2 days ago

Bethesda, MD

$23.24–$33.44 / hour

p>The Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.

30+ days ago

p>Job Title:Customer Care AssociateJob Code:PP0007Supervises Directly:NoNew or Revised:RevisedRegular or At-Will:RegularDate Last Revised:6/1/2026Exempt or Non-Exempt:Non-ExemptCompensation Approval Signature: Union/ Non-Union:Union.

May represent the Authority at court proceedings (and/or administrative hearings) with DC Water's legal representative both with external and internal attorneys providing required documentation to support water and sewer charges.

16 days ago

Phoenix, MD

Full time

Customer Service Excellence:Serve as the primary phone contact for clients, delivering exceptional service by addressing inquiries, resolving scheduling conflicts, and handling service-related concerns. Key Responsibilities:Phone-Based Scheduling & Coordination:Manage incoming and outgoing phone calls to schedule plumbing and water treatment system maintenance appointments for technicians.

18 days ago

Baltimore, MD

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

30+ days ago

Arlington, Virginia

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

22 days ago

Columbia, MD

$60,000–$63,000 / year
Full time

Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn. The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat.

3 days ago

Laurel, MD

$21.65–$26.25 / hour

Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.

21 days ago

Bethesda, MD

Join Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents.

Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting observations and reporting relevant details to site contacts and/or Allied Universal leadership.

30+ days ago

Bethesda, MD

p>Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives. Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey.

30+ days ago

Baltimore, Maryland

Remote

$40,000–$70,000 / year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.

28 days ago

p>Essential Duties & Responsibilities:

The role interacts with customers to discuss billing issues, establish payment terms, arrange for water audits, and coordinate field crew activities related to emergencies, inquiries, concerns, and other problems pertaining to water, sewer, and meter-related issues. Skills in utilizing a personal computer and maintaining sufficient knowledge of application software programs (i.e., GIS, Information Websites, word processing, spreadsheets, e-mail, and other agency systems).Knowledge of automatic meter reading, inspections, maintenance, and water cut-off and turn-on policies and procedures.

26 days ago

Arlington, VA

At Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.

3 days ago

Falls Church, VA

Collaborates with onsite clinical and security team members to deploy additional resources based on complexity of critical event; communicates activated critical patient event to various teams in the High Reliability Operations Center to provide awareness and heighten department posture \n During a safety event, partners with care site leaders to script out an advisory alert to broadcast over the PA system and then deliver via the Inova Text Alert system to Inova leaders and team members.\n Triages Inova program patient calls and follows department or clinic workflow and or escalation protocols to notify on-call team members of the patient's emergent healthcare needs.

30+ days ago

Falls Church, VA

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient.

2 days ago

Baltimore, Maryland

Remote

$40,000–$70,000 / year

Key Responsibilities:Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetingsRequirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredWhat We Offer:Flexible, remote work environmentFull training and access to industry resources and toolsSupportive team culture and mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersPersonal and professional development opportunities$40,000 - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & HospitalityJob Type: Flexible Schedule | Remote WorkAbout Us:We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.

30+ days ago

Washington, DC

$196–$390 / hour

We're all about making job hunting fun, easy, and impactful—because finding your perfect fit should feel good everywhere.

You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).

30+ days ago

Baltimore, MD

Beginning May 7, 2025, candidates will need one of the following as identification in accordance of the Real ID ACT: Real ID, Passport, Visa, TWIC Card, to gain unescorted access. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous.

27 days ago

Columbia, MD

$22.65–$23.65 / hour

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop.

30+ days ago

Baltimore, Maryland

$48,400–$52,000 / year

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Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer.

30+ days ago

Washington, District of Columbia

Remote

$45,000–$75,000 / year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.

16 days ago

Edgewood, MD

$65,650–$118,675 / year

Customer Relationship Management: Focus on building and maintaining long-term relationships with customers, often involving proactive outreach, personalized communication, and strategies for customer retention. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

10 days ago

Baltimore, MD

$24–$26 / hour

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

30+ days ago

Hyattsville, MD

$24–$26 / hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

28 days ago

Washington, DC

Remote

$29.50–$41 / hour

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

What you'll be responsible for:

You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.

30+ days ago

Baltimore, MD

Remote

We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Key Responsibilities

Respond to inbound calls from members, providers, and brokers regarding healthcare products and services.

15 days ago

Baltimore, MD

Remote

Full time

Role: Customer Engagement Advocate II (Customer Service) Location: 100% Remote Type: Contract-to-Hire (C2H) Job Description: We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Research and resolve inquiries related to: Medical Claims Benefits Eligibility Billing Coverage Questions Investigate claim issues and verify claim accuracy, eligibility, and liability information.

14 days ago

Bowie, MD

$17.65–$20 / hour

WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

30+ days ago

Rockville, MD

$51,703–$76,463 / year

Under the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.

17 days ago

Baltimore, MD

$25.77–$28.77 / hour

20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. 35% Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.

14 days ago

Washington, DC

Remote

The CSM manages the team responsible for handling these contacts, ensures all provider communications are addressed accurately and within contractually required response timeframes, and escalates unresolved or sensitive issues to the Project Manager. Handle provider inquiries related to Additional Documentation Request (ADR) letters, medical review determinations, Discussion and Education (D&E) session scheduling, and Medicare appeals processes; ensure staff are trained and equipped to address each inquiry type accurately.

30+ days ago

Baltimore, Maryland

Remote

$15–$15

Devices not acceptable:Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use.

15 days ago

Baltimore, MD

Require excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Compliance, Policy, and Procedure • Coordinate appointments for patients needing multiple types of healthcare services.

30+ days ago

Falls Church, VA

Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.

26 days ago

Rockville, MD

$57,596–$86,330 / year

Continually assessing the status and up-to-date nature of Knowledge-Based Articles (KBA's) via direct customer interactions or independent observation and research (such as trending and emerging topics within the County, changes to the beginning and end dates of programs/services, conflicting information amongst publications) and proactively communicating needs and potential liabilities to management. This Position is ONLY Open to Montgomery County Government Employees: Current Montgomery County Government employees; Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights; Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or.

17 days ago

$17–$31.30 / hour

p>The Customer Service Representative position is ideal for someone with strong interpersonal skills, a passion for mental wellness advocacy, and is comfortable working with digital platforms in a fast-paced and emotionally sensitive setting.

Key Responsibilities:

The Customer Service Representative's responsibilities include (but are not limited to) the following:

Takes inbound calls from members and determines the quickest, most effective ways to answer member questions.

30+ days ago

Baltimore, MD

Ability to identify and perform requirements relative to specialty services (including but not limited to student proof, prior approval, medically necessary contacts, special voucher/authorization processing, and requesting enrollment cards as well as out-of-network requirements) and/or order entry. The Customer Service Representative I responds to customer service inquiries including, but not limited to, benefit information and timely fulfillment of requests for Versant Health Membership, Providers and Client Representatives.

30+ days ago

$17–$31.30 / hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off.

30+ days ago

Baltimore, MD

Full time

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .

30+ days ago

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Customer Care Jobs in Jessup, MD

Respiratory Care Therapist - CRT or RRT - Grace Medical Center - Per Diem LifeBridge Health

RN Clinical Manager - Home Care Oak Crest Village by Erickson Senior Living

Customer Experience Coordinator TJ Maxx

Call Center Specialist Indotronix International Corporation

Customer Care Specialist - Call Center ServPro

Customer Care Advocate Zenith American Solutions

Digital Branch Customer Care Representative EagleBank

Customer Care Representative - WFH Washington DC MEDICAL TRANSPORTATION MANAGEMENT, INC.

Customer Care Specialist - Call Center Servpro Industries LLC

Patient and Customer Care Representative GoodVets

Digital Branch Customer Care Representative Eagle Bancorp Inc

Customer Care Manager Covista Inc

Customer Care Representative Eagle Bancorp Inc

Customer Care Associate - (26-CC-600012-097) District of Columbia Water and Sewer Authority

Customer Care Specialist Liberty Pure

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Customer Care Coordinator Jushi

Customer Care Manager Walden University

Customer Care Specialist Saia Inc

Security Officer Customer Care Patrol Allied Universal

Customer Care Specialist Serenity Mental Health Centers

EntryLevel | Customer Care Coordinator | Remote Aisles & Abroad

Customer Care Associate - Dispatching - (26-CC-600012-075) District of Columbia Water and Sewer Authority

Customer Care Coach Serenity Mental Health Centers

Customer Care Coordinator 2 Inova Health System

Customer Care Rep. I KASTLE SYSTEMS LLC

Remote - Customer Care – Travel & Hospitality Destination Careers

Customer Care Services - Test Confidential

Customer Care Rep Constellation Energy Corp

Car Care Customer Service & Sales Advisor AAA-Mid-Atlantic, Inc.

Customer Care Coordinator Wallenius Wilhelmsen

Virtual Travel Assistant – Booking & Customer Care Destination Careers

Customer Care Coordinator Leidos Holdings Inc

U-Box Customer Care Representative (CDL) U-Haul International Inc

U-Box Customer Care Representative (CDL-A) U-Haul International Inc

Customer Care Advisor Circle Internet Financial LLC

Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.

Customer Engagement Advocate II (Customer Service) Lumen Solutions Group Inc

Customer Service Specialist I - Customer Service Center WesBanco Inc

Customer Service Representative I, Grade 13 Montgomery County, Maryland

Advocate, Customer Service II Iconma

Customer Service Manager - Federal Health (CMS) DOMA Technologies

Customer Service Representative Williams-Sonoma, Inc.

Customer Service Representative Chase Brexton Health Services Inc

Supervisor Call Center - Inova Cares Inova Health System

Customer Service Representative II, Grade 16 Montgomery County, Maryland

Customer Service Representative-Behavioral Health CVS Health Corp

Customer Service Representative I Versant Health Holdco Inc

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health Corp

TRICARE Customer Service Rep-Alaska residents TriWest Healthcare Alliance

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