CSR II - Contract TalentBurst, Inc.CSR II - ContractArlington, VARemote$18–$18.50 / hourCommunicate and partner with customers tactfully and empathetically to resolve issues, using clear language translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can comprehend and act upon. Ask appropriate questions and listen actively to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while documenting relevant information clearly and concisely in computer systems.
Patient Care Coordinator Kaiser PermanentePatient Care CoordinatorSilver Spring, MD$48.39 / hourThe PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.
NewLocal Contract Critical Care Float RN - $44-51 per hour Medical SolutionsLocal Contract Critical Care Float RN - $44-51 per hourWashington, DC$44–$51 / hourMedical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and travel allied healthcare professionals include: Day One Medical, Dental, and Vision with low premiums.
Field Diesel Mechanic - Customer Equipment United RentalsField Diesel Mechanic - Customer EquipmentBladensburg, MD$29.80–$44.65 / hourAs a Field Diesel Mechanic - Customer Equipment Solutions (Service Tech III - Field Service - CES), you'll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Safe maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment and tools while using a high degree of independent judgment.
Customer Care Specialist - MedStar Unified Revenue Cycle Organization MedStar Health Research InstituteCustomer Care Specialist - MedStar Unified Revenue Cycle OrganizationBaltimore, MD$20.57–$36.27 / hourCorrects invoices and accounts in both systems that have erroneous registration and/or insurance information and ensures all associated claims have the correct financial classification for timely processing/reprocessing. Liaises, advocates, research, and analyzes documents, records, prior precedent-setting cases, discusses and reviews with both internal and external sources, etc., until final adjudication or resolution is achieved.
Customer Care Specialist - MedStar Unified Revenue Cycle Organization MedStar HealthCustomer Care Specialist - MedStar Unified Revenue Cycle OrganizationBaltimore, Maryland$20.57–$36.27 / hourFull timeCorrects invoices and accounts in both systems that have erroneous registration and/or insurance information and ensures all associated claims have the correct financial classification for timely processing/reprocessing. Liaises, advocates, research, and analyzes documents, records, prior precedent-setting cases, discusses and reviews with both internal and external sources, etc., until final adjudication or resolution is achieved.
Digital Branch Customer Care Representative EagleBankDigital Branch Customer Care RepresentativeBethesda, Maryland$23.24–$33.44 / hourFull timeResponsibilities: The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Program Manager, Customer Care Support Center JCS Solutions LLCProgram Manager, Customer Care Support CenterSpringfield, VA$91,000–$118,000 / yearIn addition to overseeing the Customer Care Support Center, the Program Manager will provide program oversight for supporting technologies, including Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft 365 solutions used to support customer service operations. Job Summary JCS Solutions is seeking an experienced Program Manager, Customer Care Support Center to lead and oversee customer support operations for a high-visibility federal program serving U.S. Military families, Department of Defense personnel, and members of the general public.
Digital Branch Customer Care Representative Eagle Bancorp IncDigital Branch Customer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Customer Care Representative Eagle Bancorp IncCustomer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.
Customer Care Manager Leslie's Poolmart IncCustomer Care ManagerClarksburg, MD$60,000–$70,000 / yearLeslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. DIVE IN TO A NEW CAREER WITH A LESLIES COMPANY: With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a leading provider of indulgent experiences.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorWashington D.C., District of ColumbiaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Advisor (Intellectual Property) Clarivate PlcCustomer Care Advisor (Intellectual Property)Alexandria, VA$44,000–$55,000 / yearActs as a first point of contact and provides verbal and written response to customer inquiries via multiple communication channels (phone, email, chat) utilizing the Customer Relationship Management (CRM) and/or IT Service Management (ITSM) system, ensuring that customer inquiries are handled correctly and follow all processes, procedures and best practices. As the initial point of contact, you will address customer queries, troubleshoot common issues, and assist customers in resolving problems related to Clarivate's products or services.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolBethesda, MDJoin Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support guests and staff with outstanding customer service and clear communication while bringing our agile, reliable, and innovative values to a caring, team-focused environment built on integrity.
Customer Care Manager - State Farm Agent Team Member Anthony Lutsik - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberArlington, VAFull timeSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Care Representative SOLitude Lake ManagementCustomer Care RepresentativeWashingtonBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.".
Energy Advisor - Customer Care Agent (Remote) AdNet AccountNet, Inc.Energy Advisor - Customer Care Agent (Remote)BALTIMORE, MDRemoteJob Description: Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. This is an exciting opportunity to support commercial and residential energy programs while providing excellent service to program participants.
Energy Advisor - Customer Care Agent AdNet AccountNet, Inc.Energy Advisor - Customer Care AgentBALTIMORE, MD$16–$16.50Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. This is an exciting opportunity to support commercial and residential energy programs while providing excellent service to program participants.
NewCustomer Care Resolution Associate 3 Day Blinds (Corporate)Customer Care Resolution AssociateBaltimore, MD$18–$19.50 / hourProvide exceptional customer service to our clients and internal customers including our sales team of Design Consultants and Installers• Field and answer questions related to product specifications, warranty, installation, parts & repairs• Place orders, track shipments and relay progress regularly to vested parties• Document all inbound inquiries via case creation, including detailed notes on the root cause and most likely path or paths forward• Manage a high volume of open cases and provide timely, consistent and accurate updates on progress and ultimate resolution• Contribute to organizational success by leveraging all tools and resources to provide prompt resolution to customer issues or concerns• Deliver consistent results in key performance areas including schedule adherence, average handle time and resolution time• Share feedback and ideas on ways to improve the overall client experience. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space.
Customer Care Manager Covista IncCustomer Care ManagerColumbia, MD$60,000–$70,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.