Call Center, Case Management Specialist Medical Service CompanyCall Center, Case Management SpecialistCleveland, OhioAbility to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. General: Responsible for incoming phone inquiries related to Respiratory, Durable Medical Equipment and Re-Supplies, working to ensure excellent customer service.
Inside Sales Representative Great Day Improvements LLCInside Sales Representativebedford heights, OHSeeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
Patient Registration Call Center SummaCare IncPatient Registration Call CenterAkron, OH$17.43–$20.92 / hourSummary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeOHRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Director, Contact Center Operations Medical Service CompanyDirector, Contact Center OperationsCleveland, OhioResponsibilities and Duties: Contact Center Leadership & Oversight Provide end-to-end leadership for all Medical Service Company revenue cycle contact center operations, ensuring consistent execution across teams. Technology, Virtual Agents & AI Enablement Drive adoption and optimization of virtual voice agents, AI, and automation to improve access, reduce handle time, and increase self-service.
RN Call Center Clinical Access SummaCare IncRN Call Center Clinical AccessAkron, OH$35.09–$42.11 / hourThis role has the critical responsibility of providing all patients and physicians unparalleled experience and support in the following capacities; interacting with patients virtually to assess their clinical needs and requirements to achieve and/or maintain their health, evaluation of patient medical concerns, initial screening of patient signs and symptoms, acts in collaboration with the physician's care team, collaboration with the multi-disciplinary team, guides members toward and facilitate interaction with resources appropriate for care and well-being, utilizing recourses available to uphold the population healthcare model, and any other questions or concerns. Relevant experience includes: direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using the nursing process, or adult/pediatric nursing care in a physician or hospital setting.
RN Call Center SummaCare IncRN Call CenterAkron, OH$35.09–$42.11 / hourThis role has the critical responsibility of providing all patients and physicians unparalleled experience and support in the following capacities; interacting with patients virtually to assess their clinical needs and requirements to achieve and/or maintain their health, evaluation of patient medical concerns, initial screening of patient signs and symptoms, acts in collaboration with the physician's care team, collaboration with the multi-disciplinary team, guides members toward and facilitate interaction with resources appropriate for care and well-being, utilizing recourses available to uphold the population healthcare model, and any other questions or concerns. Relevant experience includes: direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using the nursing process, or adult/pediatric nursing care in a physician or hospital setting.
Business Banking Contact Center Specialist II Keybank National AssociationBusiness Banking Contact Center Specialist IIBrooklyn, OHRemote$18.75–$25 / hourGeneral Office: Prolonged sitting, ability to communicate face to face in-person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Demonstrate intellectual curiosity and apply problem-solving skills to resolve client issues on first contact, especially regarding technological solutions for cellular phones, computers, and operating systems.
NewCall Center Supervisor-ON SITE AKRON Cerida Investment CorpCall Center Supervisor-ON SITE AKRONAkron, OHPart timeSupervises the call center floor by keeping track of agents on their shift, including: managing real-time adherence to scheduled activities, evaluating utilization, and moving agents to various projects as call volume demands fluctuate. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
Call Center Operator (2) INTRALOTCall Center Operator (2)Strongsville, OHGames Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations.
Business Banking Contact Center Specialist II KeyCorpBusiness Banking Contact Center Specialist IIBrooklyn, OHRemote$18.75–$25 / hourGeneral Office: Prolonged sitting, ability to communicate face to face in-person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Demonstrate intellectual curiosity and apply problem-solving skills to resolve client issues on first contact, especially regarding technological solutions for cellular phones, computers, and operating systems.
Room Service Representative- (Call Center) Food Service; 40hrs Biweekly; Evening MetroHealthRoom Service Representative- (Call Center) Food Service; 40hrs Biweekly; EveningCleveland, OHElectronic competency to work with the various software programs Strong customer service skills, including effective listening skills. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Call Center Agents Great Day Improvements LLCCall Center AgentsTwinsburg, OHAnswer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.
Call Center Operator (2) Bally’S Intralot SaCall Center Operator (2)Strongsville, OhioGames Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations.
NewSenior Call Center Agent Window Nation, Inc.Senior Call Center AgentHighland Hills, OHWindow Nation is searching for a Fulltime Senior Call Center Agent to ensure the best quality experience for every customer that wants to begin their purchasing journey. Answers questions, provides feedback, and actively supports other Agents by assisting in Home Ownership Chat, Assistance Chat, emails, etc.
NewPatient Advocacy Representative (inbound call center) Quadax, Inc.Patient Advocacy Representative (inbound call center)Middleburg Heights, OHPart timeParticipate in team meetings by sharing observed trends and/or recurring issues identified when working cases and handling calls. Make outbound calls to patients and physician offices to obtain information or provide case updates.
NewCall Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistanceIndependence, OhioField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Patient Advocacy Representative (inbound call center) Quadax Careers & CulturePatient Advocacy Representative (inbound call center)Middleburg Heights, OhioParticipate in team meetings by sharing observed trends and/or recurring issues identified when working cases and handling calls. Make outbound calls to patients and physician offices to obtain information or provide case updates.
Call Center Specialist - MSK Navigation Center - JSC - Full Time - Days The Christ HospitalCall Center Specialist - MSK Navigation Center - JSC - Full Time - DaysOHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
NewCall Center Supervisor-ON SITE AKRON AnswerNetCall Center Supervisor-ON SITE AKRONAkron, OhioSupervises the call center floor by keeping track of agents on their shift, including: managing real-time adherence to scheduled activities, evaluating utilization, and moving agents to various projects as call volume demands fluctuate. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.