NewTravel Nurse RN - NICU - Neonatal Intensive Care - $2,174 per week American TravelerTravel Nurse RN - NICU - Neonatal Intensive Care - $2,174 per weekBaltimore, MDPatient population includes premature, extremely low birth weight, and full-term newborns with complex diagnoses such as congenital anomalies, respiratory distress syndrome, pulmonary hypertension, gastroschisis, omphalocele, esophageal atresia, meningomyelocele, HIE, hydrocephalus, and congenital cardiac abnormalities. American Traveler is seeking an experienced NICU RN for a Level IV neonatal intensive care unit, requiring a minimum of 2 years of Level III+ NICU experience and NRP/STABLE certifications.
NewTravel Registered Respiratory Therapist – Critical Care (NICU, PICU & Adult ICU) - $2,390 per week American TravelerTravel Registered Respiratory Therapist – Critical Care (NICU, PICU & Adult ICU) - $2,390 per weekBaltimore, MDAmerican Traveler is seeking a Registered Respiratory Therapist (RRT) with strong PICU/NICU and adult care experience for a night shift position at a Level 1 Trauma academic medical center in Maryland. Inpatient hospital setting with a mixed-age respiratory therapy unit spanning NICU, PICU, ER, and adult intensive care/med-surge units.
NewTravel Registered Respiratory Therapist – Critical Care (NICU, PICU & Adult ICU) - $2,455 per week ARMStaffingTravel Registered Respiratory Therapist – Critical Care (NICU, PICU & Adult ICU) - $2,455 per weekBaltimore, MDWe accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel.
Customer Care Representatives (Call Center) Johns Hopkins Medical Management CorporationCustomer Care Representatives (Call Center)Hanover, MDRemotePossesses Excellent Soft Skills with a caring and empathetic attitude, including members to repeat information, speak louder when necessary or more slowly, using alternative questions or explanations, when the initial request/ statement is hard for the senior to understand or complete. Must possess the ability to work independently, honor commitments to our members, and collaborate with team members to promote a remarkable member experience while achieving first call resolution with our members.
Digital Branch Customer Care Representative Eagle Bancorp IncDigital Branch Customer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Digital Branch Customer Care Representative EagleBankDigital Branch Customer Care RepresentativeBethesda, Maryland$23.24–$33.44 / hourFull timeResponsibilities: The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Customer Care Representative Eagle Bancorp IncCustomer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.
Customer Care Specialist Horizon Farm Credit, ACACustomer Care SpecialistSalisbury, Maryland$42,600–$50,000Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
Customer Care Specialist AgFirstCustomer Care SpecialistSalisbury, Maryland$42,600–$50,000Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
Customer Care Manager Covista IncCustomer Care ManagerColumbia, MD$60,000–$63,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.
Customer Care Specialist for Plumbing Company Liberty PureCustomer Care Specialist for Plumbing CompanyPhoenix, MDFull timeCustomer Service Excellence: Serve as the primary phone contact for clients, delivering exceptional service by addressing inquiries, resolving scheduling conflicts, and handling service-related concerns. Key Responsibilities: Phone-Based Scheduling & Coordination: Manage incoming and outgoing phone calls to schedule plumbing and water treatment system maintenance appointments for technicians.
Customer Care Agent Mon-Fri 8am-4:30pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-4:30pmBaltimore, MDData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Energy Advisor - Customer Care Agent AdNet AccountNet, Inc.Energy Advisor - Customer Care AgentBALTIMORE, MD$16–$16.50Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. This is an exciting opportunity to support commercial and residential energy programs while providing excellent service to program participants.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolBethesda, MDJoin Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support guests and staff with outstanding customer service and clear communication while bringing our agile, reliable, and innovative values to a caring, team-focused environment built on integrity.
Part Time Customer Care Specialist Saia IncPart Time Customer Care SpecialistLaurel, MD$22.30–$27.05 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care Specialist Serenity Mental Health CentersCustomer Care SpecialistBethesda, MDOur team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey. Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.
NewCustomer Care Advocate IA - Utica/Albany areas Excellus BCBSCustomer Care Advocate IA - Utica/Albany areasClinton, MarylandThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Remote - Customer Care – Travel & Hospitality Destination CareersRemote - Customer Care – Travel & HospitalityBaltimore, MarylandRemoteKey Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Remote | Entry Level | Customer Care Coordinator Aisles & AbroadRemote | Entry Level | Customer Care CoordinatorBaltimore, MarylandRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
Online | Customer Care Coordinator | Entry Level Aisles & AbroadOnline | Customer Care Coordinator | Entry LevelCalifornia, CaliforniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
Customer Care Coordinator Wallenius WilhelmsenCustomer Care CoordinatorBaltimore, Maryland$48,400–$52,000 / yearWallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Communicating with site senior management, customers, carriers, and in turn liaising with shop floor management with regards to production, inventory, and key performance indicators.
Clinical Customer Success Specialist - Vision Care Baxter International IncClinical Customer Success Specialist - Vision CareMDRemote$72,000–$99,000 / yearRecruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. The Clinical or (Customer) Success Specialists Your role at Baxter This is an integral customer expansion role, operating as support to the national customer success leader within Vision Care, a fast-paced, growth-oriented, ambitious team in Baxter.
NewCustomer Care Service Support Coord Johnson ControlsCustomer Care Service Support CoordMarylandJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Baltimore, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL-A) U-Haul International IncU-Box Customer Care Representative (CDL-A)Hyattsville, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
NewSenior Manager, Customer Service (DentaQuest) DentaQuestSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
NewSenior Manager, Customer Service (DentaQuest) StrykerSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Qualifications8+ years of customer service operations, contact center, health care operations, or related experience; government program or regulated contact center experience preferred.5+ years of leadership or contact center management experience, including direct people leadership and management of managers or leads.
NewSenior Manager, Customer Service (DentaQuest) Sun LifeSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. What you will bring with you:8+ years of customer service operations, contact center, health care operations, or related experience; government program or regulated contact center experience preferred.5+ years of leadership or contact center management experience, including direct people leadership and management of managers or leads.
Customer Service Representative Chase Brexton Health Services IncCustomer Service RepresentativeBaltimore, MDRequire excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Coordinate appointments for patients needing multiple types of healthcare services.
NewCustomer Service Representative Chase Brexton Health CareCustomer Service RepresentativeBaltimore, MDRequire excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. • Coordinate appointments for patients needing multiple types of healthcare services.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)MD$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
CS Specialist 1 - Customer Service Center WesBanco IncCS Specialist 1 - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsBaltimore, MDFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Customer Service Advisor - 12 Months Fixed-Term Contract Ford Retail LtdCustomer Service Advisor - 12 Months Fixed-Term ContractMDFrom a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementMD$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Entry Level Automotive Customer Service Representative Jim Coleman HondaEntry Level Automotive Customer Service RepresentativeClarksville, MDFull timeEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf . Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
NewCustomer Service / Call Center Representative DARCARS Automotive GroupCustomer Service / Call Center RepresentativeRockville, MDFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
Pathology Customer Service Lab Tech Johns Hopkins HospitalPathology Customer Service Lab TechBaltimore, MDResponsible for external transportation coordination, specimen receiving, specimen processing, problem-solving, and tracking of specimens referred from affiliate sites and external laboratory clients and customers. Interface the needs of physicians, nurses, ward clerks, and external health providers, with technical and logistic information related to laboratory services available through the JHH Department of Pathology.
NewCustomer Service Advocate II (West Baltimore In-Office) Blue Cross and Blue Shield AssociationCustomer Service Advocate II (West Baltimore In-Office)Baltimore, MD$39,240–$71,940 / yearUses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Entry level bilingual Insurance Customer Service Representative Venice Mundle-Harvey AgencyEntry level bilingual Insurance Customer Service RepresentativeMontgomery Village, MD$35,000–$40,000 / yearCross-department Collaboration: Work closely with sales and claims teams to ensure seamless customer service workflow. If you are passionate about making a difference and possess a positive attitude, we invite you to join our team, where your efforts are valued and your success is celebrated.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERBaltimore, MD$15.50–$20 / hourFull timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeBaltimore, MDFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Director - Customer Service & Patient Estimates Johns Hopkins HospitalDirector - Customer Service & Patient EstimatesMiddle River, MDJHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children's Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation. Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
Customer Service Advocate I - MD Medicaid (Remote) Blue Cross and Blue Shield AssociationCustomer Service Advocate I - MD Medicaid (Remote)MDRemote$32,256–$59,136 / yearUses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Service Advisor | Customer-Focused Shop | $62K+ Salary - 2226 PromotiveService Advisor | Customer-Focused Shop | $62K+ Salary - 2226Westminster, MDAt Caples Car Care , we removed sales quotas and performance KPIs because we believe advisors should focus on helping customers make informed decisions—not upselling services they don't need. We're one of the busiest independent repair shops in the area, servicing approximately 75 vehicles per week, and we're looking for an experienced Service Advisor who values customer service, organization, and honesty.
Scheduling Concierge - Primary Care Mercy Medical Center IncScheduling Concierge - Primary CareBaltimore, MDResponsibilities include scheduling office appointments and procedures as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through Epic to provider pools, insure referrals are in the system for upcoming appointments, flag offices for patients coming with high balances. The Concierge also responsible for sending out new patient packets, scanning documents, working workqueues (WQs), recommending workflow efficiencies to improve the patient experience.