NewCustomer Care Agent (CCA) Mon-Fri 8am-6pm Vital Holdings LLCCustomer Care Agent (CCA) Mon-Fri 8am-6pmCleveland, OH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Care Agent Vital Records ControlCustomer Care AgentOH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCuyahoga Falls, OHYou will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.
Division Manager of Customer Care PulteGroupDivision Manager of Customer CareMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Representative Steris PlcCustomer Care RepresentativeMentor, OH$40,000–$46,000 / yearFacilitate cross functional communications to ensure proper account setup, orders are free of account or item holds, tax issues are resolved and products are shipped to meet Customer requirements. The Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS.
Customer Care Coordinator - Hybrid PARTSSOURCE, INC.Customer Care Coordinator - HybridHudson, OHTrusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. As a Customer Care Representative in this role, you will be responsible for providing top-notch customer service to clinical engineers in hospital and healthcare clinical settings across North America and internationally.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIMedina, OHHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care and Service Specialist EverStaffCustomer Care and Service SpecialistCuyahoga Falls, OH$18–$20 / hourThis individual will serve as a key point of contact for customers, service providers, installers, and internal teams to ensure a seamless customer experience from equipment order through installation, service, and ongoing support. Position Requirements 1-2 years of customer service, customer support, call center, service coordination, or related experience preferred.
Customer Care Representative nVent Electric PlcCustomer Care RepresentativeSolon, OHWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. Answer inquiries received via phone and email, often by working with other departments such as Transportation & Distribution, Product Management, Engineering, Technical Support, Sales, Planning, and Finance to facilitate a resolution prior to communication with the customer.
NewDelivery Coordinator - Customer Care MCPCDelivery Coordinator - Customer CareBrookpark, OHKEY COMPETENCIES • Ability to effectively balance multiple tasks • Strong interpersonal skills with ability to interact with a diverse range of individuals • Effective problem solving and decision making • Excellent writing, speaking and presentation skills • Proven team building skills • Embraces creativity and positive change • Consistently demonstrates integrity and ethics. The Deliver Coordinator /Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems.
Customer Care Consultant JushiCustomer Care ConsultantParma, OhioOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Core Customer Care Representative Lincoln Electric Holdings IncCore Customer Care RepresentativeCleveland, OHRemote$22.59–$28.23 / hourIn this role, the representative responds to customer calls and messages using Salesforce Service Cloud and Service Cloud Voice, accurately documenting all interactions to ensure clear handoffs, timely follow‑ups, and seamless case progression. Correspond with customers using Salesforce Service Cloud and Service Cloud Voice, deliver professional, customer‑focused support and take ownership of resolving order shipment and other service related issues.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Cleveland, OH$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advocate I, 1st Shift Regal Rexnord CorpCustomer Care Advocate I, 1st ShiftTwinsburg, OHThis position is responsible for maintaining a high level of customer satisfaction by addressing and administrating commercial issues through the CSR Team that include, but is not limited to: customer inquiries, processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Customer Care Ambassador-Call Center Brooklyn Hts MetroHealthCustomer Care Ambassador-Call Center Brooklyn HtsBrooklyn Heights, OHMeets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
Customer Care Business Analyst Signet Jewelers LtdCustomer Care Business AnalystAkron, OHSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. The Business Analyst works closely with the various product teams to ensure reporting opportunities on new projects accurately consider the needs of C3 in the design and development phases of the projects.
Customer Relations Representative - State Farm Agent Team Member Kyle Hunt - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberBrecksville, OHAs a Customer Relations Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.
Customer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBrecksville, OHAs a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.
Proactive Customer Recall Agent (Remote - Kentucky) Morley Companies, IncProactive Customer Recall Agent (Remote - Kentucky)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Proactive Customer Recall Agent (Remote - Indiana) Morley Companies, IncProactive Customer Recall Agent (Remote - Indiana)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
NewSenior or Lead Customer Strategist The Progressive CorpSenior or Lead Customer StrategistOHRemote$81,400–$131,200 / yearThis role focuses on creating experiences that drive meaningful customer and financial outcomes, including improvements in cost savings, customer retention, and cross-sales, as well as developing innovative experiences that help customers stay confidently insured with Progressive by reducing shopping behaviors and proactively addressing moments of defection risk. You will partner closely with UX, Analytics, IT, and Data Science to translate customer insights and complex data into scalable solutions, leveraging experimentation and emerging technologies to continuously evolve and optimize end‑to‑end journey experiences aligned with enterprise strategy.
NewCustomer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeCleveland, OhioRemote$15Devices not acceptable: Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Technology Requirements: In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
NewCUSTOMER SERVICE REPRESENTATIVE Health aideCUSTOMER SERVICE REPRESENTATIVECleveland, OHResponsibilities: Assisting in day-to-day operations: scheduling appointments, returning calls, responding to inquiries, verifying all required paperwork is provided by delivery pickup repair staff, monitoring communications from customers, creation of files for delivery/ service. Our products include a wide selection including power and manual wheelchairs, walkers, bathroom safety equipment, ramps, vertical lifts, stair lifts and vehicle lifts.
Skyway and Spry Member Nurse Liaison LPN-Care Delivery Brooklyn Hts MetroHealthSkyway and Spry Member Nurse Liaison LPN-Care Delivery Brooklyn HtsBrooklyn Heights, OHServes as the primary liaison between members and The MetroHealth System while providing a high level of personal attention and concierge-style care to ensure members can successfully navigate aspects of the healthcare system to fulfill their healthcare needs through strong communication and service. Preferred: Possess a current Health Coach certification from an approved institution (i.e. the National Board for Health and Wellness Coaches (NBC-HWC) or WellCoaches).
*RN, LSW, LISW, Care Manager - Cleveland Careforth*RN, LSW, LISW, Care Manager - ClevelandCleveland, Ohio$68,700–$84,200 / yearFull timePosition Summary: The Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manager works collaboratively as part of a care management team to onboard new families onto service and provide ongoing support to caregivers. • Assists with orientation training for each caregiver to facilitate a proper onboarding to Careforth’s HIPAA secure technology platform; ensures caregiver understands how to successfully submit electronic daily communications.
Assessment RN, LSW, LISW, Care Manager CareforthAssessment RN, LSW, LISW, Care ManagerCleveland, Ohio$62,657–$84,173 / yearFull timePosition Summary: The Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manager works collaboratively as part of a care management team to onboard new families onto service and provide ongoing support to caregivers. • Assists with orientation training for each caregiver to facilitate a proper onboarding to Careforth’s HIPAA secure technology platform; ensures caregiver understands how to successfully submit electronic daily communications.