Call Center Temporary Practice Coordinator Axelon Services CorporationCall Center Temporary Practice CoordinatorSan Francisco, CA$18–$25 / hourRole Responsibilities: Support a high-volume orthopedic call center receiving approximately 400 600 calls per day. Ideal Candidate Profile: APeX/Epic experience strongly preferred.
Retail Support Specialist DSIRetail Support SpecialistSan Jose, CAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Bilingual Customer Service Navigator- Health Plan Johnson Service GroupBilingual Customer Service Navigator- Health PlanSan Francisco, IL$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
Customer Service - Bilingual South San Francisco, CA Johnson Service GroupCustomer Service - Bilingual South San Francisco, CASan Francisco, IL$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
Optician I Eye Care Services | Sunnyvale, CA PhaxisOptician I Eye Care Services | Sunnyvale, CASunnyvale, CA$22If you’re personable, organized, and enjoy working directly with people, this could be a great opportunity to grow your skills in the optical and healthcare field. We’re looking for someone with excellent customer service skills, a professional attitude, and a genuine desire to help patients.
Call Center Manager Restoration Management CompanyCall Center ManagerLivermore, CaliforniaBuilds and maintains relationships with the organizations branches, department heads, and other personnel in support of Call Center departments delivery of services. This position is responsible for the delivery of quality service at the highest level; supports the organization in driving excellent customer service through development and implementation of the best in practice call center methods and procedures.
RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR) Micro CenterRETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)Santa Clara, CAFull timeParticipate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met.
State Farm Experienced Insurance Customer Service State Farm Agency - Danviville/AlamoState Farm Experienced Insurance Customer ServiceDanville, CALIFORNIA$50,000–$100,000 / yearAs a Licensed Insurance Customer Service Representative, youll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
NewHome Care Scheduler TEEMA GroupHome Care SchedulerSan Jose, CA$20–$22Effectively coordinate the scheduling of home care personal care assignments as directed by the Home Care Supervisor, including adjusting schedules based on changes and communicating promptly with all stakeholders (patients, families, home services staff, etc.). Maintain current and accurate records of all scheduled home care personal care assignments, including scheduled times and visit outcomes (e.g., visit occurred or did not occur, reasons for rescheduling).
Bilingual Customer Service Representative ManpowerBilingual Customer Service RepresentativeOakland, CAManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERSanta Clara, CAPart timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Primary Care Services Project Manager Integrated Resources, IncPrimary Care Services Project ManagerSan Francisco, CaliforniaFull timeWork in partnership with Primary Care Services leadership to identify improved practice operations through the oversight and participation in projects such as the Patient-Centered Medical Home (PCMH) and the Public Hospital Redesign and Incentives in Medi-Cal (PRIME) initiative. Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.
Customer Service Advisor (Heavy Equipment Parts & Service Sales) Pape' Machinery, IncCustomer Service Advisor (Heavy Equipment Parts & Service Sales)Fremont, CAFull timeProgressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)Newark, CA$30.68–$34.58 / hourThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
Front Desk/Patient Care Coordinator (Physical Therapy Office) iMotion Physical TherapyFront Desk/Patient Care Coordinator (Physical Therapy Office)Fremont, California$18–$22Administrative duties will include providing the highest level of customer service, greeting and scheduling patients, answering phone calls, as well as handling various other administrative tasks. We strive to create an environment where every team member feels valued and knows that their work makes a meaningful difference in the lives of our patients and the communities we serve.
Call Center Manager Qureos IncCall Center ManagerSan JoseWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterOakland, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Customer Service Representative - FT Dal-TileCustomer Service Representative - FTSan Jose, California$23.07–$28.04 / hourPrimary Function and Scope: Provides customer account management, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment. As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Temp Transportation Specialist Santa Clara Family Health PlanTemp Transportation SpecialistSan Jose, CAAccurately document and maintain the transportation log, categorize all contacts and follow-up actions regarding member and provider communications, including confirmation letters and activities regarding transportation requests/inquiries in accordance with established guidelines. The Transportation Specialist is responsible for arranging covered transportation services to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.
Temp Transportation Specialist Santaclara Family Health PlanTemp Transportation SpecialistSan Jose, CAAccurately document and maintain the transportation log, categorize all contacts and follow-up actions regarding member and provider communications, including confirmation letters and activities regarding transportation requests/inquiries in accordance with established guidelines. The Transportation Specialist is responsible for arranging covered transportation services to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.