286 Results for

Customer Care Jobs in Palo Alto, CA

Jobs

Alameda, California

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

30+ days ago

Pleasanton, CA

$20–$24 / hour

With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed.

30+ days ago

Pleasanton, CA

$19.38–$31.02 / hour

p>As an INR (International Normalized Ratio) Customer Care Representative, youll play a key role in the Remote INR Testing Program by guiding patients through test result reporting, troubleshooting devices, and ensuring seamless communication with physicians, all while helping patients stay on track with their testing and health goals. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

30+ days ago

Newark, CA

$23–$26 / hour

li>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.

Competencies:

Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

14 days ago

Newark, CA

li>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.

Competencies:

Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

30 days ago

Santa Clara, CA

What you'll be doing: Deliver worldwide direction and collective accountability for Customer Care operations spanning multiple regions, service channels, and partners, ensuring consistent achievement of performance, quality, and customer experience outcomes. Partner with Human Resources to recruit, onboard, and develop Customer Care leaders and specialists, supporting succession planning, leadership development, and long term talent sustainability.

30 days ago

San Jose, California

Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.

8 days ago

San Francisco, CA

$60–$60 / hour

li>Experience Leading end-to-end quality assurance (QA) initiatives for CC&B modules, ensuring all processes and functions meet business and technical requirements.

Job Summary:

Serve as the technical expert for CC&B workflows, configurations, and integrations.

4 days ago

San Francisco, CA

What you bring Required Qualifications & Skills Experience: 2-5 years in Accounts Receivable, Customer Service or a site-based operation Education: Bachelors degree preferred Communication: Strong interpersonal skills with the ability to influence local stakeholders who may not prioritize administrative tasks. Cross-Functional Collaboration: with Field Operations, Sales, Contract Management, Fulfillment and Local Finance to gather necessary evidence to approve or reject customer claims, or to agree on timely resolution when it comes to commercial or technical issues, where the FO (Field Operations) is accountable for.

30+ days ago

San Francisco, California

p style="min-height:1.5em">Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025.

You have 5–8 years in roles that required both operating rigor and content or enablement judgment — strategy & ops at a high-growth B2B company, customer success operations, RevOps, or enablement leadership in healthcare tech.

30+ days ago

Brisbane, CA
$67,000–$80,000 / year
The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the worlds largest ecosystem of fully integrated business apps. You'll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment.
30+ days ago

San Francisco, CA
Remote
$29.50–$41 / hour
Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.
What you'll be responsible for:
You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
30+ days ago

Santa Teresa, California
Remote
p style="line-height:1.2;margin-top:16px;margin-bottom:16px">Qualifications:
Ability to build rapport with members.
What we offer:
Full time Work from home.
30+ days ago

Los Altos, California
p style="line-height:1.2;margin-top:16px;margin-bottom:16px">Qualifications:
Ability to build rapport with members.
What we offer:
Full time Work from home.
30+ days ago

San Francisco, IL
$26.50–$33.50 / hour
Use strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
30+ days ago

CA
p>Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience.
Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
30+ days ago

San Jose, CA
p>The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.
Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
30+ days ago

Redwood City, California
Remote
div class="col col-xs-7 description" id="job-description">
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
30+ days ago

Millbrae, California
Remote
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
10 days ago

Los Altos, California
Remote
div class="col col-xs-7 description" id="job-description">
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
30+ days ago

San Francisco, CA
Remote
Full time
We’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
30+ days ago

San Jose, CA
$21.01–$28 / hour
Essential Duties and Responsibilities: • Process product returns and conduct product failure analysis • Ensure a high level of customer service is delivered to all customers • Handle the day-to-day RMA Receiving activities • Answers telephone calls promptly and responds to customer's requests, inquiries and complaints in a respectful caring manner • Warranty verification for customers to meet RMA service requirements • Verifies and investigates into customer's complaints and drive for resolution in a timely manner for improvement • Manages customer escalations on the highest priority and work with internal teams for solutions • Responsible for setting realistic customer expectations, and meeting or exceeding these expectations • Follow up on RMA backlogs and outstanding to meet schedule commitment to customers • Parts fulfillment and support, repair charges processing and order confirmation • Work closely with internal departments as required. Qualifications: • Minimum of 1 year of experience in Customer Service or related fields preferred • Excellent in written, interpersonal communications and organization skills • Strong customer service, ethics and ability to be empathetic and accept ownership • Detail oriented with excellent time management • Ability to Multi-task with minimum supervision and meet established deadlines • Independent person who also is a strong team player • Experience in a fast-paced environment • Proficient with MS Office applications with a strong emphasis on Excel and Outlook • Prior experiences handling small parts component is a plus • Associate degree is preferred.
30+ days ago

San Jose, CA
$28–$33 / hour
p>About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
Job Summary:
Supermicro was built to help the technology define whats possible, and every day millions of people use our products to achieve high performance and efficiency in our server technology.
30+ days ago

San Jose, California
Remote
li style="margin-bottom:11px">Earnings That Match Your Effort – Commission-based pay with unlimited income potential, plus bonuses and incentives. Virtual interviews via Zoom are being scheduled now—apply today!
(Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA.

30+ days ago

Santa Clara, California
p>Under the general supervision of the Regional Business Development Manager, the Customer Service Coordinator is responsible for answering and triaging all communications from the facility's transfer center and coordinating an appropriate resource to meet our customer’s needs. This position requires the CSC to be ON SITE ONLY and, as the face of the company, a positive, empathetic, and professional attitude is essential.
30+ days ago

CA
$21–$23 / hour
POSITION SUMMARY: The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera's division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
18 days ago

San Francisco , California
$23–$25 / hour
p style="margin-bottom:0.0001pt">We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management.
Check out istmanagement.com for more info on us!
17 days ago

Livermore, California
li>
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)
.
8 days ago

Livermore, California
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day) . Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
8 days ago

New
Fremont, CA
Full time
li>Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year.
Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience.
5 days ago

San Jose, CA
p>The position carries a competitive wage and generous benefits including Health, Dental, Vision, Life and ADD, vacation (prorated in the first year) and sick time, along with discretionary annual appreciation bonus (prorated), relaxed working environment plus the opportunity to work for a highly established brand name that is a member of a global $15Bn engineering leader. As a member of Kawasaki Robotics Semiconductor Customer Service team, the Customer Service Technicians installs, assembles, provides maintenance, repairs and refurbishes robots for semiconductors both at the KRI shop and at customers' site.
30+ days ago

San Francisco, California
We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.
30+ days ago

Livermore, CA
$25–$50 / hour
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
30+ days ago

New
Oakland, CA
p style="font-family:'calibri' , sans-serif;font-size:11pt;margin-bottom:8pt;margin-left:0in;margin-right:0in;margin-top:0in">ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

2 days ago

San Francisco, CA
Qualifying experience includes experience in one or more of the following areas: planning, scheduling, cost estimating and resource projecting for mid to large scale projects; water supply/infrastructure management and planning; power operations planning and scheduling; analysis, interpretation and application of utility contracts and regulations in either water, power (electric and/or natural gas), telecommunications, or a wastewater/clean water program; utility market and environmental analysis and planning; power supply and transmission rates and contracts; generation, transmission or distribution planning and design; or long term utility systems planning. The Customer Solutions Program Analyst supports planning, development and operation of customer programs and customer services to support CleanPowerSF's program goals, including service affordability, local investment, and ensuring equitable access to clean energy for all San Franciscans.
23 days ago

Union City, CA
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience: · High school diploma or equivalent required, college degree preferred.
30+ days ago

New
Santa Clara, CA
Full time
li>Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management.
Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.
5 days ago

CA
p>Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf.
9 days ago

CA
Remote
$193,800–$285,000 / year
We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams to enact security strategies for DoorDash's support tooling and support agents.
15 days ago

New
Santa Clara, CA
Part time
p>Click here to view our job video.
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS.
4 days ago

Redwood City, CA
$31.25–$38.25 / year
Key responsibilities of this entry level HR role include assisting employees in navigating the Oracle HCM system (Sequoia) supporting manager and employee self-service transactions, resolving general HR inquiries of general to intermediate complexity, meeting defined SLA, and acting as the primary liaison between employees and service delivery tiers and centers of expertise (COEs). The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees.
22 days ago

Livermore, CA
$26–$27 / hour
Demonstrates knowledge of products used to obtain INR results and provides assistance to customers, as applicable. You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints.
30+ days ago

San Francisco, CA
From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment.
17 days ago

San Francisco, California
$22–$23.50 / hour
You will provide timely assistance, connect users to appropriate resources, and collaborate closely with internal team members and regional partner organizations to ensure positive client outcomes. We are seeking a Customer Success Assistant who is enthusiastic, thoughtful, and customer‑focused, with strong problem‑solving and communication skills.
30+ days ago

Alameda, CA
$19.25–$23.80 / hour
p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include:
leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Dublin, CA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
30+ days ago

Redwood City, CA
$18.65–$21.80 / hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs.
30+ days ago

San Mateo, CA
$18.75–$22 / hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
30+ days ago

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Care job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Care Jobs in Palo Alto, CA

Customer Care Advocate Zenith American Solutions

Customer Care/ Dispatcher Pacific Office Automation

INR Customer Care Representative (8AM - 5PM PST) Philips

Customer Care Agent Vital Records Control

Customer Care Agent Mon-Fri 8am-5pm Vital Records Control

Senior Manager, Customer Care- Global Services NVIDIA Corp

Customer Care Specialist III Saia

Oracle CC&B SME (Oracle Customer Care and Billing) Macpower Digital Assets Edge Private Limited

Customer Care & Dispute Specialist Schindler Holding Ltd

Chief of Staff, Care Transformation & Customer Enablement Ambience Healthcare

Customer Care Associate Odoo SA

Customer Care Advisor Circle Internet Financial LLC

Customer Care Representative Remote Morphius Corp

Customer Care Representative Morphius Corp

Bilingual Customer Service Navigator- Health Plan Johnson Service Group

Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical Amazon.com Inc

Customer Service Representative I Santa Clara Family Health Plan

Customer Service (remote work ) Path Arc

Customer Service (Remote) Path Arc

Customer Service (remote work , no vaccination required) Path Arc

Customer Service / Benefits Advisor (Work from home) AO Globe Life - Simonne LeBlanc

Customer Service Coordinator Super Micro Computer Inc

Sr. Customer Services Coordinator Super Micro Computer Inc

Customer Service / Benefits Advisor (Work from home) - AO Globe Life AO Globe Life

Customer Service Coordinator - Full-Time - Palo Alto, California ProTransport-1

Regional Customer Support Specialist Natera Inc

Regional Customer Service Associate IST Management Services

Customer Service Specialist Abbott

Customer Service Representative Abbott

Customer Service Advisor (Heavy Equipment Parts & Service Sales) Pape' Machinery, Inc

Customer Service Technician Kawasaki Robotics (UK) Ltd

Customer Service Support MillerKnoll

Customer Service Specialist Abbott Laboratories

Customer Service Representative Abbott Laboratories

Bilingual Customer Service Representative Manpower

Utility Analyst Customer Solutions (5601) - Power Enterprise - San Francisco Public Utilities Commission, (161724) (EXEMPT) City and County of San Francisco

Customer Service Representative (on-site) SW Technologies Inc.

Customer Service Specialist MillerKnoll

RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR) Micro Center

Care Experience Coordinator California State University

Staff Security Engineer, Customer Support and Integrity DoorDash Inc

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro Center

HR Service Center Customer Service Associate, Fixed-Term Stanford University

Specialist Customer Service Mindlance

Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO) UIH Solutions LLC

Customer Service Representative Ultimate Staffing Services

Customer service manager Full time The Michaels Companies Inc

Customer Service Team Member The Michaels Companies Inc

Part Time Customer Service Team Member The Michaels Companies Inc

Customer Service / Stocking Associate The Michaels Companies Inc

Resume Resources