Pharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistBuffalo, New YorkRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer s. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Customer Care Advocate IA - Buffalo Univera HealthcareCustomer Care Advocate IA - BuffaloBuffalo, New YorkSummary: The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Customer Experience Agent - Team Lead Tompkins Financial CorporationCustomer Experience Agent - Team LeadBatavia, New York$22–$25 / hourFull timeThe Customer Experience Agent - Team Lead is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment. Qualifications: High School Diploma or equivalent and a minimum of three (3) to five (5) years of experience in banking, with demonstrated proficiency in bank systems, products, and services across multiple customer service channels (email, chat, calls) required.
On-Call Customer Experience Agent Tompkins Financial CorporationOn-Call Customer Experience AgentBatavia, New York$18–$19.50 / hourReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Customer Experience Agent Tompkins Financial CorporationCustomer Experience AgentBatavia, New York$18–$19.50 / hourFull timeReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Multi-Channel Customer Experience Agent Tompkins Financial CorporationMulti-Channel Customer Experience AgentBatavia, New York$19–$21.50 / hourFull timeThe Multi-Channel Customer Experience Agent serves as the first point of contact for customers, delivering a highly personalized and seamless service experience across multiple channels. Deliver consistent, high-quality service across all digital channels, including live chat, secure messaging, and email, ensuring a seamless and unified customer experience.
Customer Service Supervisor (Healthcare) CentivoCustomer Service Supervisor (Healthcare)Buffalo, New YorkHeadquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. The Supervisor ensures service levels and client SLAs are consistently met, escalations are resolved with urgency and care, and every member interaction reflects Centivo's commitment to high-quality, personal support.
Supervisor, Technical Customer Support Tesla IncSupervisor, Technical Customer SupportBuffalo, NY$72,000–$108,000 / yearIn this role, you will build and maintain strong relationships across internal departments including Energy Operations, Finance, Legal, Interconnections, Pre PTO, Property and Title and work cross-functionally with those teams to resolve issues, drive continuous improvement, and eliminate root-cause defects. Tesla Technical Customer Support Supervisors are proactive, hands-on leaders who guide a team of 16-22 Technical Customer Support Specialists toward delivering exceptional customer experiences.
Senior Analyst, Member Care Workforce Analytics Centivo CorpSenior Analyst, Member Care Workforce AnalyticsBuffalo, NYResponsibilities include: Working under the guidance of the leader of Analytics and Reporting, this role will: Create and maintain a capacity plan for the contact center that includes short- and long-term workload forecasts and staffing allocations required to meet contact center goals. Reporting to the Analytics and Reporting team, this position involves creating and maintaining capacity plans, performing deep-dive analytics on call center operations to uncover opportunities for improvement and efficiency, and ensuring service level targets are met.
Patient Care Coordinator Specialty1 PartnersPatient Care CoordinatorWilliamsville, NY$20–$26 / hourE-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
Primary Care Physician - PRN STG International, Inc.Primary Care Physician - PRNWest Seneca, NYFull timeJOB SUMMARY: The general duty of the Primary Care Physician is to provide covered professional outpatient primary medical services to enrolled patients of the Veterans Affairs Medical Center (VAMC) in accordance with the terms and conditions of the Veteran Affairs Primary Care Program, and to supervise the Community Based Outpatient Clinic's (CBOC’s) day-to-day delivery of medical care. REQUIRED EDUCATION: • Possess a Doctorate Degree in Medicine from an accredited college approved by the Liaison Committee on Medical Education and Hospitals of the American Medical Association, a Doctorate degree in Osteopathy from a college accredited by the American Osteopathic Association, or permanent certification by the Educational Commission for Foreign Medical Graduates (ECFMG).