167 Results for

Customer Care Jobs in Shaker Heights, OH

Jobs

Cleveland, OH11 days ago

$50,000–$55,000 Per Year

As a sales and marketing firm, we value Customer Service Representative who can create meaningful client experiences, explain service options clearly, and help clients be comfortable choosing plans that fit their needs. As a Customer Service Representative, you'll be the person Cleveland calls when AT&T gets confusing: cell phones, data plans, and fiber explained by you.

New!

Fairview Park, OHToday

$15.83–$15.83

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

New!

Woodmere, OHToday

$16.83–$16.83

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FAIRLAWN, OHToday

$14–$14

Join Healthcare Services Group (HCSG) as a Floor Tech, where you will play a vital role in maintaining the cleanliness and appearance of floors in a long-term care facility. Responsibilities: Perform floor care tasks, including cleaning, buffing, and refinishing floors in resident rooms, common areas, and offices.

New!

Aurora, OHToday

$15–$15

Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. Perform daily housekeeping tasks, including cleaning resident rooms, bathrooms, common areas, and offices.

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STREETSBORO, OHToday

$15–$15

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Chardon, OHToday

$15–$18

The practice management software includes, but is not limited to, such areas as reminder list of patients for periodic notifications, receipt and/or invoicing to update medical/financial records; accounting to include the daily deposit, accounts payable, accounts receivable, billing and aging of accounts, income distribution, inventory control, client records, pet records, medical records, time clock; word processing to produce letters for general correspondence and special mailings to clients, etc. While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; possible exposure to contagious diseases.

New!

Independence, OH5 days ago

$19–$20 Per Hour

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

Brooklyn Heights, OH7 days ago

Meets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment, OR, Associate's degree in a healthcare or business-related field will be considered in lieu of experience. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.

Cuyahoga Falls, OH30+ days ago

You will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.

Streetsboro, OH30+ days ago

Digital is responsible for managing and responding to online reviews across multiple platforms, following up with customers, and turning negative experiences into positive outcomes. This role serves as the digital voice of our brand, ensuring customers feel heard and valued while supporting our commitment to exceptional service and reputation management.

Northfield, OH28 days ago

$55,000–$75,000 Per Year

The Customer Care Manager plays an important role in supporting the daily operations of the agency by helping ensure customers receive prompt, professional, and accurate service. Our office is located in Northfield, Ohio and proudly serves customers throughout Northeast Ohio, including Twinsburg, Hudson, Macedonia, Brecksville, Cleveland, and Akron.

Valley View, Ohio30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

New!

Firestone Park, OH5 days ago

In this fast-paced role, youll partner closely with sales and logistics teams to process orders, solve problems, and keep operations running smoothly while delivering an outstanding customer experience that builds lasting relationships, and keeps customers coming back. Join a growing organization as a Customer Service Representative near Akron, Ohio, and make an immediate impact in the organization while gaining valuable experience.

Bedford, OH8 days ago

$12–$12.50 Per Hour

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Garfield Heights, OH24 days ago

$20–$25.25 Per Hour

Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.

Westlake, OH7 days ago

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Westlake, OH9 days ago

The Customer Service Representative is responsible for accurate and timely entry of customer orders shipping from IMCD US warehouses or directly from principals and acknowledgements thereof, provide pricing information upon request, arrange special freight where required, provide tracking information upon request, process of returned material authorizations, timely processing of credit memos, incident reports, and ongoing upkeep of customer comments specific to individual requirements. Committed to the overriding goal of ensuring we meet or exceed our customer's expectations by providing solutions, exploring opportunities for process improvements, and demonstrating commitment to building a better organization.

New!

Cleveland, OH5 days ago

From designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services .

New!

Maple Heights, OH5 days ago

$12–$12.50 Per Hour

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

Brecksville, OH30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.

Wickliffe, OH8 days ago

As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. We're looking for exceptional customer service representatives to help us achieve profitable revenue.

Hudson, OH24 days ago

Edwards Health Care Services (EHCS), a division of GEMCORE, is a well-established and growing national direct-to home medical supply provider. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace six years running!

Westlake, OH30+ days ago

Remote

Part-time

We're hiring a dedicated and professional Online Customer Service Representative to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service — we want you on our team.

Akron, OH30+ days ago

Work responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. EverStaff is seeking detail-oriented and customer-focused Customer Service Representatives to serve as contract workers for FirstEnergy!

Cleveland, OH30+ days ago

$11–$13 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Cleveland, OH30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Mentor, OH10 days ago

The Customer Service Representative is responsible for providing exceptional customer service through inbound and outbound communication, assisting customers throughout the repair process, and supporting daily office operations. Lead & Quote Management: Respond to inbound leads (phone, web, SMS, etc.), provide accurate quotes, and convert inquiries into scheduled appointments.

Avon, OH10 days ago

As a Customer Service Representative, you will be the first point of contact for our customers, handling inbound phone calls and delivering exceptional service to meet their needs. Ensuring our team is always on top of industry trends, our facility includes a state-of-the-art, hands-on training room equipped with the latest technology.

Lakewood, OH8 days ago

$15–$18.25 Per Hour

The Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Parma Heights, Ohio30+ days ago

$15–$18.25 Per Hour

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Akron, OH13 days ago

A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current and prospective customers in our FASTSIGNS Center. Ideal Qualifications for FASTSIGNS Customer Service Representative: 1-2 years of retail or counter sales experience preferred but not manditory.

New!

Cleveland, OH5 days ago

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2. 650 HURON RD E. Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City. License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Cuyahoga Falls, OH30+ days ago

You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Genuine commitment to delivering exceptional customer experiences and building lasting relationships.

New!

Brecksville, OH6 days ago

Customer service representatives process orders, provide information about Applied Medical Technology's products and services, and handle customer complaints. • Possess a strong work ethic and team player mentality as this position requires all customer service representatives to work together.

Cuyahoga Falls, OH30+ days ago

You will serve as a primary point of contact for our current clients—handling questions, policy changes, and claims support—while proactively identifying coverage gaps and recommending additional products that add real value for the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Service Representative who excels at delivering outstanding service while also being accountable for monthly in-book sales goals.

New!

Chagrin Falls, OH5 days ago

Here's what you'll be doing: Answering Phones and Emails: You'll be the friendly voice on the other end of the line, addressing inquiries, providing information, and assisting donors and listeners. Troubleshoot and assist customers with basic technical difficulties (i.e. downloading an MP3 file, troubleshooting online account setup, app download and installation, etc).

Cleveland, Ohio30+ days ago

$13–$18.80 Per Hour

Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial.

Independence, Ohio30+ days ago

Our Annuity Team is responsible for providing personalized, high quality service experiences to our fixed and variable annuity policy owners, and for ensuring the unassailability of our operations in a fast-paced, highly regulated environment. Working collaboratively, you will be entrusted with ensuring timely and accurate completion of all service requests within compliance and quality benchmarks, while also identifying and advancing opportunities to improve our team s overall efficiency and quality of service.

Mogadore, OH30+ days ago

I believe this is a great place to build a career because we focus on helping team members grow their skillsets, offering internal promotions, and creating real opportunities for advancement. We foster a true family atmosphere built on collaboration, growth, and connection, and we regularly invest in team development and off-site team-building experiences.

New!

Westlake, OH5 days ago

as requested)Skills:Possess excellent customer service skills and the ability to interact with customers and team-members in a professional mannerAbility to multitask and switch focus quicklyAbility to think independently and be resourcefulDeadline-driven, detailed oriented, and conscientiousMust possess good organizational skills and the ability to think strategicallyProficient with common computer programs, including Microsoft OfficeExcellent written and verbal communication skillsRequired Qualifications:Associate degree or three years equivalent call center experienceCustomer service experienceComputer experienceDesired Qualifications:Bachelor's degreeExperience in a fast-paced environmentCompetencies:Business AcumenProblem Solving/AnalysisCustomer/Client FocusCommunication ProficiencyTeamwork OrientationSupervisory Responsibility:This position has no supervisory responsibilities. Successful candidates will be responsible to:Order Entry in ERP System (JDE - JD Edwards)Order ManagementDate managementCustomer follow upFollow up on warehouse shipmentsPrincipal follow upProduct trackingAbility to build and sustain a supportive relationship with assigned Key Customer AccountsProcesses credit memo and RGA/RMA as requiredAttend and participates in weekly alignment meetings and monthly department meetingsStrong ability to develop and maintain working relationships with other IMCD departments and entities, to ensure customer success and satisfactionAbility to be professional with external and internal communications via email and phoneAdvocate policy and process improvements to enhance overall customer and employee satisfactionAssist supervisor with NCRs in Sales Force; conduct an initial review and facilitate action or communication as needed.

New!

Strongville, OH4 days ago

$47,000–$67,000 Per Year

The Partners Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.

Grafton, OH30+ days ago

$20,000–$30,000 Per Year

Immediately greet all customers, entering the office, in a friendly and helpful manner. Our office is quickly growing and we need someone who we can train to fit in our office puzzle!

New!

Cleveland, OH4 days ago

Full-time

Howard Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial. Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships.

Elyria, OH30+ days ago

ABOUT OUR AGENCY: With 19 years of experience in the insurance industry, Candice leads our dedicated team including Don, who manages office services; Terry, specializing in life sales; Nancy, handling customer service; Danielle, focusing on property and casualty sales; and Jessica, our office manager. As a Customer Service Representative - State Farm Agent Team Member with Candice Stryker-Irlbacher - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

New!

Akron, OH5 days ago

Brecksville, OH30+ days ago

$21–$24 Per Hour

In this role, you will provide excellent customer service by assisting customers with inquiries, sharing product information, and resolving issues. If you are a motivated individual who enjoys helping others and has a passion for delivering exceptional customer service, we would love to hear from you.

Mayfield Village, OH30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Collin Doyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who can work independently, stay calm under pressure, ask the right questions, and bring a strong personality and great attitude to the team.

Elyria, OH30+ days ago

As a Customer Service Representative with JP Merk State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Painesville, OH30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Cyrus Massoudi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I proudly serve on the board of the Downtown Painesville Organization (DPO), and we’re active supporters of both the Painesville Community Improvement Corporation (PCIC) and the Eastern Lake County Chamber of Commerce (ELCCC).

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Customer Care Jobs in Shaker Heights, OH

Customer Service Representative Sky Nova, Inc

Store Customer Service Specialist Sherwin-Williams

Multi-Location Customer Service Specialist Sherwin-Williams

Floor Care Technician Healthcare Services Group, Inc.

Senior Care Housekeeper Healthcare Services Group, Inc.

Residential Care Facility Cleaner Healthcare Services Group, Inc.

Veterinary Receptionist Part-Time Animal Clinic of Chardon

Customer Care Agent (CCA) Mon-Fri 8am-6pm Vital Records Control

Customer Care Ambassador-Contact Center Brooklyn Hts MetroHealth

Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm Agent

Customer Care Representative Home Genius Exteriors

Customer Care Manager - State Farm Agent Team Member Jill Gaba - State Farm Agent

Medical Equipment Customer Service Representative (TEMP) Rotech Healthcare Inc.

Customer Service Representative 837590 Stivers

Customer Service Representative Circle K Stores

Customer Service Representative | Technical Support SPECTRUM

Customer Service Representative PetSuites

Customer Service Representative IMCD Group

Customer Service Representative Fives

Customer Service Representative, Full or Part Time Circle K Stores

Customer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm Agent

CSR - Customer Service Representative WyattWorks Plumbing

Customer Service Representative - Office/Hybrid position GEMCORE

Online Customer Service Representative ADF Medical Services Inc.

Customer Service Representative - FirstEnergy EverStaff

Customer Service Representative U-Haul

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Defender Auto Glass

Customer Service Representative Stack Heating & Cooling LLC

Bilingual Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative FASTSIGNS #220401

Customer Service Representative SP

Insurance Customer Service Representative TrueCut Insurance

Customer Service Representative Applied Medical

Customer Service Representative - State Farm Agent Team Member Meghan Macdonald - State Farm Agent

Customer Service Representative 2026 Truth For Life

Customer Service Representative I AmTrust Financial Services, Inc.

Customer Service Representative First Catholic Slovak Union

Customer Service Representative - State Farm Agent Team Member Brian Hoy - State Farm Agent

Customer Service Representative IMCD NV

Licensed Allstate Customer Service Representative Partner's Insurance Group Inc

Customer Service Representative Jason Brayton Farmers Insurance

Licensed Insurance Customer Service Representative Howard Hanna Real Estate Services

Customer Service Representative - State Farm Agent Team Member Candice Stryker-Irlbacher - State Farm Agent

Customer Service Representative - FirstEnergy EVERSTAFF

Customer Service Representative-Prefer Bilingual EverStaff

Customer Service Representative - State Farm Agent Team Member Collin Doyle - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Joseph Merk - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Cyrus Massoudi - State Farm Agent

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