Pella Windows and Doors by HorneNewBusiness Development - Architectural Sales Representative (Grand Rapids, MI) Pella Windows and Doors by HorneBusiness Development - Architectural Sales Representative (Grand Rapids, MI)Grand Rapids, MI$70,000–$120,000 / yearThrough building trust and applying learned product expertise, your ultimate goal is to earn a proprietary specification of Pella Window and Door solutions on current and future building and renovation projects in the residential home building, remodeling, and commercial construction markets. Stay close to your projects and customer, following through on all details and timely communications to ensure a close to the sale and successful delivery of the solution.
MarshallsNewRetail Customer Service Coordinator MarshallsRetail Customer Service CoordinatorKentwood, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
MarshallsNewRetail Customer Experience Coordinator MarshallsRetail Customer Experience CoordinatorWyoming, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Pella Windows and Doors by HorneNewIn-Home Sales Representative – Window & Door Replacement (Grand Rapids, MI) Pella Windows and Doors by HorneIn-Home Sales Representative – Window & Door Replacement (Grand Rapids, MI)Grand Rapids, MI$80,000–$150,000 / yearPella Windows & Doors by Horne is seeking a high-performing In-Home Sales Representative to join our growing team in the residential window and door replacement industry. This is a consultative sales role where you’ll meet with homeowners, assess their needs, and present customized solutions using our industry-leading products.
Engineered Protection SystemsNewCustomer Care Representative Engineered Protection SystemsCustomer Care RepresentativeGrand Rapids, MIThis person will be part of a collaborative, fast-paced, and experienced team, working toward the goal of providing excellent service to each of our customers. Meet or exceed KPI goals and objectives, including email processing and call handling goals.
Justin Goushaw Farm Bureau AgencyCustomer Care Representative Justin Goushaw Farm Bureau AgencyCustomer Care RepresentativeRockford, MIThis role focuses on supporting our customers, helping them navigate their insurance policies, and ensuring they receive the responsive and helpful service they deserve. If you enjoy working with people, solving problems, and being part of a supportive team environment, this could be a great opportunity to build a long-term career in the insurance industry.
Kamer Agency - Farm BureauFront Desk Customer Care Representative Kamer Agency - Farm BureauFront Desk Customer Care RepresentativeHolland, MIJoin Kamer Agency - Farm Bureau as our Front Desk/Customer Care Representative in Holland, MI, where your passion for customer service meets our commitment to excellence. In this dynamic role, you will be the first point of contact for our valued clients, helping them navigate their insurance needs with care and expertise.
Spade RecruitingCustomer Care Representative - WFH Spade RecruitingCustomer Care Representative - WFHGrand Rapids, MIRemoteFull timeWe’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded team dedicated to helping working families protect what matters most. From guiding policyholders to answering questions with clarity, you’ll ensure every client feels supported, confident, and empowered.
the pivot groupNewCustomer Service Representative - Grand Rapids Area the pivot groupCustomer Service Representative - Grand Rapids AreaGrand Rapids, MI$41,000–$61,000 / yearCustomer Service Representative, Client Support Specialist, Customer Care Associate, Technical Support Representative, Customer Success Representative, Service Desk Agent, Help Desk Technician, Customer Relations Specialist, Customer Service Agent, Inbound Customer Service Representative . If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation.
Kendall GroupNewCustomer Service Representative Kendall GroupCustomer Service RepresentativeGrand Rapids, MIRole Summary: Reporting to the Inside Sales Manager, Location Manager or Territory Manager, the Customer Service Representative shall manage customer queries and complaints. Qualifications we prefer but don't require:Work Experience: Previous customer service, preferably with a related product line; experience interfacing or supporting a direct sales force .
Sur-Seal CorporationNewCustomer Service Representative Sur-Seal CorporationCustomer Service RepresentativeGrand Rapids, MI$55,000–$65,000 / yearCommitting to specific ship dates to our customers through a decision process that includes the following factors: inventory level, revision level, stocked/non-stocked, raw material availability, available production capacity, etc. The Customer Care Representative will work cross-functionally within the company to manage and develop all aspects of the assigned customer accounts while delivering excellent customer satisfaction.
Scott Southland - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Scott Southland - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
PREMIER GRAPHICS LLCCustomer Service Representative PREMIER GRAPHICS LLCCustomer Service RepresentativeWyoming, MI$16.75–$18 / hourThis role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeGrand Rapids, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Amynta GroupNewCustomer Service Representative Amynta GroupCustomer Service RepresentativeGrand Rapids, MIReceives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures.
TalentBridgeNewCustomer Service Representative Banking TalentBridgeCustomer Service Representative BankingRockford, MI$18–$18 / hourThis role is ideal for candidates with retail, hospitality, cash handling, or customer service experience who enjoy helping people and working in a fast-paced environment. In this position, you will assist customers with everyday banking needs, answer questions, process transactions, and help create a welcoming and positive branch experience.
U-HaulCustomer Service Representative U-HaulCustomer Service RepresentativeGrand Rapids, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeGrand Rapids, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Pro Mach IncCustomer Service Representative Pro Mach IncCustomer Service Representativeholland, MIThe Customer Service Representative handles all Service Agreements to improve customer efficiencies, training on proper PM procedures to keep machine from going hard down with a focus to sell more aftermarket parts and the value of Fogg Service covering new equipment sales. Debrief Customer Service Manager-Service/Project Manager after service trip discussing information pertinent to general sales activities and new sales opportunities.
Scott Southland - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Scott Southland - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Relations Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Shively Diversified Management ServicesCustomer Service Representative Shively Diversified Management ServicesCustomer Service RepresentativeGrand Rapids, MIWe are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.
Benjamin Smith-Farmers Insurance AgencyCustomer Service Representative Benjamin Smith-Farmers Insurance AgencyCustomer Service RepresentativeGrandville, MI$50,000–$70,000 / yearThe Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.
Remote CareersCustomer Service Representative – Travel Agency Remote CareersCustomer Service Representative – Travel AgencyGrand Rapids, MichiganRemoteThe Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.
Kevin Curtis - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Kevin Curtis - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Service Representative - State Farm Agent Team Member with Kevin Curtis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
WELCH PACKAGINGNewCustomer Service Representative WELCH PACKAGINGCustomer Service RepresentativeGrand Rapids, MITheir duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. Qualify order due dates for short lead time orders and monitor machine hours and plant loading for booking purposes.
CCL LabelNewCustomer Service Representative CCL LabelCustomer Service RepresentativeGrand Rapids, MIUnder minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail, telephone, or in person. Coordinates with sales, management, art, ink, production and the quality control department to provide efficient process flow of customer orders and needs.
UNITED BANK OF MICHIGAN GROUPCustomer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUPCustomer Service Representative (Teller)Wayland, MIFull timeIn order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.
Justin Goushaw Farm Bureau AgencyCustomer Service Representative Justin Goushaw Farm Bureau AgencyCustomer Service RepresentativeRockford, MIAs an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Dave Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dave Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCaledonia, MIAs a Customer Service Representative - State Farm Agent Team Member with Dave Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.
Lawn Doctor Southeast Grand RapidsCustomer Success and Sales Representative Lawn Doctor Southeast Grand RapidsCustomer Success and Sales RepresentativeKentwood, MIThe ideal candidate enjoys helping people, solving problems, staying busy throughout the day, and working in a team-oriented environment where their work directly impacts customer satisfaction, retention, and company growth. This is a fast-paced role that requires strong communication, urgency, organization, and the ability to manage a high volume of customer interaction while maintaining professionalism and attention to detail.
Founders Brewing CompanyNewCustomer Service Representative Founders Brewing CompanyCustomer Service RepresentativeGrand Rapids, MISUMMARYWorks under the direction of the Customer Service Manager on tasks related to handling all aspects of fulfilling customer orders - from the point of receipt to confirming orders, which includes (but is not limited to) working directly with the wholesalers to meet their inventory targets, determining product availability for shipment, configuring truckloads/optimizing freight, and executing any necessary order changes. Processes inbound customer orders and prepares order confirmations based on demand dates/inventory target dates, product availability, optimal truck configurations, etc.* Processes any necessary order change requests, preparing our response to changes including our product availability, truck load availability, timing and Analyst/Sales team review and approval of requested changes.*
GallagherCustomer Service Representative GallagherCustomer Service RepresentativeGrand Rapids, MichiganThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
Ryan Underhill Farmers InsuranceCustomer Service Representative Ryan Underhill Farmers InsuranceCustomer Service RepresentativeGrand Rapids, MI$35,000–$55,000 / yearThis role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.
Kamer Agency - Farm BureauCustomer Service Representative Kamer Agency - Farm BureauCustomer Service RepresentativeHolland, MIAs an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Kamer Agency - Farm BureauInsurance Customer Service Representative Kamer Agency - Farm BureauInsurance Customer Service RepresentativeHolland, MIJoin Kamer Agency - Farm Bureau as an Insurance Customer Service Representative, where you will be the first point of contact for our valued clients. Provide exceptional customer service by addressing client concerns and resolving issues.
Dan Simmons - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dan Simmons - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHastings, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Grand Traverse ContainerCustomer Service Representative Grand Traverse ContainerCustomer Service RepresentativeGrand Rapids, MIPRIMARY PURPOSE:Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.
Al Shattuck - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Al Shattuck - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRockford, MIABOUT OUR AGENCY: Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. As a Customer Service Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Gerber Collision & GlassNewCustomer Service Representative Gerber Collision & GlassCustomer Service RepresentativeKentwood, MI$16–$19 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Benjamin Franklin Plumbing of Grand Rapids, MIDispatcher and Customer Service Representative Benjamin Franklin Plumbing of Grand Rapids, MIDispatcher and Customer Service RepresentativeGrand Rapids, MICustomer Service Experience: Provide examples of previous customer-facing roles, focusing on your communication, phone etiquette, and problem-solving skills. Key duties include: Customer Service: Answering and making calls, scheduling appointments, and ensuring customer satisfaction.
7-ElevenCustomer Service Representative 7-ElevenCustomer Service RepresentativeGrandville, Michigan$13.75–$14.75If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.
Ryan Secor - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Ryan Secor - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberIonia, MIAs a Customer Service Representative - State Farm Agent Team Member with Ryan Secor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Goldfish Swim School - Grand RapidsFront Desk Customer Service Representative - Weeknight Part Time Goldfish Swim School - Grand RapidsFront Desk Customer Service Representative - Weeknight Part TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Goldfish Swim School - Grand RapidsWeekend Front Desk Customer Service Representative Goldfish Swim School - Grand RapidsWeekend Front Desk Customer Service RepresentativeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Kamer Agency - Farm BureauCommercial Insurance Customer Service Representative Kamer Agency - Farm BureauCommercial Insurance Customer Service RepresentativeHolland, MIYou will work with clients, producers, and carriers, managing the end-to-end processing of commercial policies while delivering exceptional service to our business partners. Act as a point of contact for business clients regarding coverage inquiries, billing issues, and policy updates.
Josh Harris - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Josh Harris - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAllendale, MIAs a Customer Service Representative - State Farm Agent Team Member with Josh Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Goldfish Swim SchoolNewFront Desk / Customer Service Representative Full Time Goldfish Swim SchoolFront Desk / Customer Service Representative Full TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas . Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Goldfish Swim SchoolNewFront Desk / Customer Service Representative Part Time Goldfish Swim SchoolFront Desk / Customer Service Representative Part TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas . Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Dallas Smock - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dallas Smock - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHolland, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
ChoiceOne Financial Services, Inc.Full-Time Bi-Lingual Customer Service Center Representative ChoiceOne Financial Services, Inc.Full-Time Bi-Lingual Customer Service Center RepresentativeSparta, MIProblem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. ### Essential Duties and Responsibilities Provide friendly, helpful service to our English and Spanish speaking customers that promotes financial discipline by: Preparing for daily interactions with a professional mindset and an organized workstation.