TTECNewBilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIThe Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
TTECNewConcierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourThe Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
TTECNewBilingual French Customer Service Representative TTECBilingual French Customer Service RepresentativeDearborn, MIRemoteThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
TTECNewCustomer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
TTECNewEscalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
TTECNewCustomer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
TTECNewPro Sales Customer Care Representative TTECPro Sales Customer Care RepresentativeDearborn, MIAbility to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
AutoTech Solutions LLCNewOutside Sales Representative (Collision Equipment Repair) Southern Michigan Territory-$65,000 Base + Commission AutoTech Solutions LLCOutside Sales Representative (Collision Equipment Repair) Southern Michigan Territory-$65,000 Base + CommissionNovi, MIYou will represent high-quality collision repair equipment including spot welders, MIG welders, aluminum repair systems, frame pulling and measuring equipment, paint booths, finishing systems, and other essential collision repair tools. AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships.
JobotNewAccount Manager – Specialty Pharmacy (Infusion Therapies) JobotAccount Manager – Specialty Pharmacy (Infusion Therapies)Ann Arbor, MI$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.
Vaco LLCNewAccount Executive (Full Desk Finance and Accounting Staffing) Vaco LLCAccount Executive (Full Desk Finance and Accounting Staffing)Detroit, MI$60,000–$80,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewAccounts Payable Supervisor Vaco LLCAccounts Payable SupervisorDetroit, MI$70,000–$80,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewAccount Executive-Inside Sales Vaco LLCAccount Executive-Inside SalesFarmington, MI$75,000–$90,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewSales Representative Vaco LLCSales RepresentativeRedford, MI$65,000–$85,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Ryder SystemNewVehicle Sales Representative Ryder SystemVehicle Sales RepresentativeTaylor, MI$24–$24Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ”, & one of “Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) ” by Inbound Logistics. Sales and Marketing: Frontline Sales Representative for Vehicle Sales, in person, online and via phone Responsible for executing the UTC’s marketing plan, this includes product selection for periodicals, trade associations, and industry specific marketing campaigns Coordinate outbound marketing efforts, including but not limited to phone calls, marketing mailers, and Thank You cards.
Ryder SystemNewCustomer Logistics Manager - Transportation Management Ryder SystemCustomer Logistics Manager - Transportation ManagementNovi, MI$60,000–$70,000Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
Reineke AgencyNewRemote Sales Representative Reineke AgencyRemote Sales RepresentativeDetroit, MIRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
OPUS IVS INCNewInside Sales Specialist (ADAS MAP) OPUS IVS INCInside Sales Specialist (ADAS MAP)Dexter, MIBy aligning daily activities with strategic sales targets, the specialist identifies upselling and cross-selling opportunities, ensures timely follow-ups, and collaborates with cross-functional teams to meet or exceed defined unit and revenue benchmarks. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission.
System OneNewSales Representative System OneSales RepresentativeDetroit, MI$90,000–$90,000 / yearIncrease regional sales revenue and market share in Waste Handling & Transport Equipment sector through strategic account management, new business development, and strong customer relationships. Proven experience meeting or exceeding sales quotas in a similar role, preferably within industrial container sales or waste equipment manufacturing sales.
Great Lakes AceNewPart-Time Sales Associate with Keys Great Lakes AcePart-Time Sales Associate with KeysBrighton, MIAce Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
Medacta USANewSales Representative – Reconstructive Orthopedics Medacta USASales Representative – Reconstructive OrthopedicsTrenton, MIMedacta pioneered the AMIS® Anterior Minimally Invasive Hip Surgery, the MyKA™ Kinematic Alignment Platform, and the NextAR™ Augmented Reality Surgical Platform, delivering precision-driven solutions across hip, knee, shoulder, and spine procedures. Medacta’s MySolutions™ technology combines advanced kinematic modeling, 3D planning, and personalized implant strategies—empowering surgeons to improve outcomes and elevate patient care worldwide.
bdo consultingPartnership Manager, Tax bdo consultingPartnership Manager, TaxDetroit, MI$110,000–$150,000 / yearPerforms tax planning, preparation and research for Pass-Through business, manages client engagements, supervises and reviews work of team staff members, works closely with clients as well as internal managers and partners. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
ARC Document SolutionsNewOutside Sales Representative - Graphics and Color ARC Document SolutionsOutside Sales Representative - Graphics and ColorClawson, MIARC Document Solutions (www.e-arc.com) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, andtechnology .
IDT CorporationNewSales Representative / Retail Account Manager (RAM) IDT CorporationSales Representative / Retail Account Manager (RAM)Detroit, MIOur flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDTs mission of enabling people to keep in touch and share resources with family and friends worldwide. RAMs developed a weekly cycle to sell IDT Retail products retail via a designated route established by his/her Regional Sales Manager.
ChenMedNewMembership Growth Consultant ChenMedMembership Growth ConsultantWarren, MI$38,509–$55,013Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician. The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.
TJ MaxxNewRETAIL PART TIME CUSTOMER EXPERIENCE COORDINATOR TJ MaxxRETAIL PART TIME CUSTOMER EXPERIENCE COORDINATORAnn Arbor, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewFULL TIME CUSTOMER EXPERIENCE COORDINATOR TJ MaxxFULL TIME CUSTOMER EXPERIENCE COORDINATORAnn Arbor, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FedEx FreightNew61624: Account Mgr-LTL FedEx Freight61624: Account Mgr-LTLRomulus, MIRemoteHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Focus on identifying customer needs, delivering tailored LTL solutions, and collaborating with internal teams to ensure a seamless customer experience.
FedEx FreightNew10203: Service Center Support PT FedEx Freight10203: Service Center Support PTPontiac, MIHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales.
Medical Sales CollegeNewMedical Device Sales - Paid Internship Medical Sales CollegeMedical Device Sales - Paid InternshipWestland, MIProactively research and identify new opportunities via outbound efforts utilizing university relationships, word of mouth, LinkedIn, social media platforms, networking, direct referrals, etc. Shall not misrepresent the nature of the school, facility, programs, expected outcome of training, employment, salary expectations, etc. in any way, either directly or indirectly, implied or omitted.
Herc Rentals IncProSales Associate (Entry Level Sales) Herc Rentals IncProSales Associate (Entry Level Sales)Pontiac, MIProSales Associates participate in Herc Rentals' exclusive Black and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon completion of the 12 month program. Gain visibility with leadership teams and receive coaching toward long term career opportunities including sales management, regional leadership, National Accounts, and other advanced roles.
Sunbelt RentalsOutside Sales Representative - Flooring Solutions Sunbelt RentalsOutside Sales Representative - Flooring SolutionsNovi, MI$40,000–$62,965 / yearEducation or experience that prepares you for success:Bachelor's degree in a related field of study or equivalent experience in equipment rental or concrete surface prep and polishing industry2+ years of direct sales experienceKnowledge/Skills/Abilities you will rely on or develop:Solution-selling approachTechnical background with the ability to learn engineering concepts. Project management, new business development and customer retention skillsSafety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job.
Herc Rentals IncTerritory Sales Representative Herc Rentals IncTerritory Sales RepresentativeOak Park, MI$75,000–$85,000 / yearFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
CHEPNewProduction Support, Lumber Spider, 2nd shift - Livonia, MI CHEPProduction Support, Lumber Spider, 2nd shift - Livonia, MIFarmington, MIAccountability, Active Listening, Computer Literacy, Critical Thinking, Decision Making, Interpersonal, Managerial Confidence, Mathematic Literacy, Time Management, Verbal Communication. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money.
United RentalsOutside Sales Rep - Power & HVAC United RentalsOutside Sales Rep - Power & HVACWixom, MIincreases revenue for the branch through quality customer service and a strong understanding of specialty engineered rental products to include silenced diesel generators, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution. Ability to properly size, quote, install and maintain small less complex, and moderately complex projects; that may range from industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects.
United RentalsSales Development Program Sales Associate - PHVAC United RentalsSales Development Program Sales Associate - PHVACWixom, MILead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more. Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.
United RentalsInside Sales Rep SST United RentalsInside Sales Rep SSTRomulus, MIAs an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
MCKESSONNewPharmacy Sales Consultant MCKESSONPharmacy Sales ConsultantRochester, MI$40,000–$48,000 / yearThe Pharmacy Sales Consultant (PSC) is an individual contributor and results-driven account management/sales professional responsible for growing McKesson’s portfolio of products and services within independent and long-term care pharmacies in an assigned geographic territory. See McKesson Privacy Policy at https://tbcdn.talentbrew.com/company/733/doc/McKesson_Careers_Privacy_Notice_230426F.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
The Edge Fitness ClubsNewMembership Advisor The Edge Fitness ClubsMembership AdvisorWestland, MI$80,000–$80,000As a Membership Advisor you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. Be the fitness hype person—educate, inspire, and guide members through everything our club has to offer while delivering a top-tier experience.
The Edge Fitness ClubsNewMembership Advisor (WL) The Edge Fitness ClubsMembership Advisor (WL)Westland, MI$80,000–$80,000As a Membership Advisor you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. Be the fitness hype person—educate, inspire, and guide members through everything our club has to offer while delivering a top-tier experience.
The Edge Fitness ClubsNewMembership Advisor (FH) The Edge Fitness ClubsMembership Advisor (FH)Farmington Hills, MI$14–$17As a Membership Advisor you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. Be the fitness hype person—educate, inspire, and guide members through everything our club has to offer while delivering a top-tier experience.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateFarmington Hills, MichiganPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
1-800 Hansons LLCNewInside Sales Representative 1-800 Hansons LLCInside Sales RepresentativeTroy, MI$50,000–$65,000 / hourMust be able to remain sitting in a stationary position for prolonged periods Requires the ability to move about inside the office Must be able to move items weighing up to 25 pounds Must be able to communicate effectively with staff, customers, vendors, and the public Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer . High School diploma or GED Minimum of one (1) years of professional work experience Customer service or call center experience Basic computer skills, including familiarity with MS Office Problem solving Excellent communication skills as well as great organizational skills Able to multi-task Must be able to work independently as well as part of a team .
The Edge Fitness ClubsNewFront Desk Associate The Edge Fitness ClubsFront Desk AssociateRochester Hills, MIYou'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
The Edge Fitness ClubsNewOvernight Front Desk Associate (RH) The Edge Fitness ClubsOvernight Front Desk Associate (RH)Rochester Hills, MIYou'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
Andy's Statewide Heating & Air ConditioningNewIn Home Sales Representative Andy's Statewide Heating & Air ConditioningIn Home Sales RepresentativeRoyal Oak, MI$100,000–$200,000Join Andy's Statewide, part of American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, with over 7,000 team members and more than 45 years of experience delivering trusted home comfort solutions to customers across the country. Responsibilities: As a Comfort Advisor / In-Home Sales Professional, you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions.
Bathworks IncCall Center Agent Bathworks IncCall Center AgentRochester, MI$15–$19 / hourFull timeShowcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
Spencer Gifts - Spirit HalloweenSales Associate - Spirit Spencer Gifts - Spirit HalloweenSales Associate - SpiritTaylor, MI$13.73–$13.98 / hourThe Sales Associate will support the Store Management Team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS operations and loss prevention. The physical demands of the job require climbing ladders, setting up fixtures, lifting/moving up to 50 pounds and may require 8 hours of standing/walking.
Spencer Gifts - Spirit HalloweenSales Associate - Spencer's Spencer Gifts - Spirit HalloweenSales Associate - Spencer'sWestland, MI$13.73–$13.98 / hourPart timeThe Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention in adherence to all Company policies and procedures. The physical demands of the job require climbing ladders, lifting up to 50 pounds and may require 8 hours of standing/walking.
Golling Chrysler Dodge Jeep RamOutside Sales Representative Golling Chrysler Dodge Jeep RamOutside Sales RepresentativeBloomfield Hills, MIFull timeSuccessful sales track record in new accounts, maintaining existing customers and customer satisfaction with a premium on building long-term relationships will put you in the driver’s seat to success with our expanded commercial sales department. Promote outside B2B prospecting through various methods to include self-generated leads, leads provided by management, promotions, shows or exhibitions.
Golling Chrysler Dodge Jeep RamSales Representative Golling Chrysler Dodge Jeep RamSales RepresentativeBloomfield Hills, MIFull timeGolling Chrysler Dodge Jeep Ram is hiring AutomotiveSales Representatives to join our dynamic sales team in Bloomfield Hills, MI.Responsibilities (include but are not limited to): Sales Representatives demonstrate automobiles by explaining characteristics, capabilities, and features; taking test drives; explaining warranties and services.