2,038 Results for

Customer Service Quality Assurance Jobs in Florida

Jobs

Ocoee, FL

$20–$25 / hour

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1 day ago

West Palm Beach, FL

Meet monthly with site managers/liaisons to keep them abreast of new developments in the Head Start Program on state regional and national levels or program changes concerning Head Start/Early Head Start. Requires a bachelor’s degree in Social Work, Social Services, Early Childhood Education OR Early Childhood Development; OR Business Administration with relevant experience related to Head Start Operations.

Today

Melbourne, FL

As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture. The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to customers to increase purchases.

7 days ago

Miramar, FL

$20–$20

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Today

Melbourne, FL

ul>

Process, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.

Ensure that all customer contacts are properly logged into Siebel, the CRC’s contact system, to allow for an accurate historical view of customers’ contacts with the CRC; Manage follow-up Log and audit documentation of customer files.

9 days ago

Melbourne, FL

As a Customer Service Representativeworking on-site in Melbourne, Florida, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. Customer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns.

11 days ago

West Palm Beach, FL

$18–$20

li>Canadian residents may access our policies in English here and in French here.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

Today

Bonita Springs, Florida

Full time

Meet and actively engage with customers to present the contract and related documents to ensure they have a firm and accurate understanding of the product purchased and its terms and conditions, that the product purchased fulfills the customer’s needs, and that the purchase process has adhered to all Company policies and business guidelines. Collaborate with Sales, Contracts, Underwriting, and other departments to ensure uniform messaging to customers and deliver a smooth and efficient closing experience, including collaboration with different levels of employees within other departments where necessary.

30+ days ago

Key West, Florida

Full time

30+ days ago

Orlando, Florida

Full time

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Fulfill requests from Owners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.   .

2 days ago

Kissimmee, FL

p>Assists customers professionally and tactfully by phone, email or other channels;

researches and resolves inquiries related to the utility bills, payments, deposits and.

Handles payment arrangements, non-pay accounts, and customer billing inquiries.

1 day ago

Tampa, Florida

Full time

p>Pay Transparency: . The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes.

12 days ago

Melbourne, FL

As a Customer Care Representative working on-site in Melbourne, FL, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.

12 days ago

Lake Buena Vista, Florida

Full time

p>Pay Transparency: .

Preferred Qualifications: .

2 days ago

Auburndale, FL

$19–$27.50 / hour
Full time

Responsibilities include investigating and documenting held finished goods, managing holds and releases, completing rework assignments, inspecting raw materials and finished goods using various methods, recording inspection results, providing product disposition, ensuring inventory control, performing final inspections, and ensuring compliance with quality procedures and company policies. Strong attention to detail, including the ability to read and understand labeling information, discern differences in similar products or packaging, and identify differences in character sequences (e.g., Lot, Expiration, Date of Manufacture).

20 days ago

Tampa

$20–$21 / hour
Temporary
Contractor

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Required Skills-

REQUIREMENT of 2 or more years of customer service experience and below skills.

Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information.
Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise.

4 days ago

Winter Springs, FL

Full time

A Virtual Services Representative will assist existing and potential members with establishing new memberships and shares, accepting and processing consumer loan applications to completion, assessing member needs through using consultative and needs based discussions to recommend, fulfill and referral to Insight partners additional Insight Credit Union solutions. Inbound and outbound interactions with members and potential members will occur through multiple channels including telephone, video, chat, web-based software, email, and future digital channels.

1 day ago

Melbourne, FL

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Customer Care Representative I in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

30+ days ago

Jacksonville, FL

$45,000–$50,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

Today

Tallahassee, FL

Contractor

Job Responsibilities: Answer incoming calls from Florida high school and college students regarding scholarships and grants. We are currently hiring for the position of Customer Service Representative with one of our direct clients.

15 days ago

Clearwater, FL

Remote

$65,000–$75,000 / year
Full time

As the voice of our company, you will be the ultimate problem-solver, helping our customers navigate our products and resolving technical issues with a positive, can-do attitude. Here is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications.

30+ days ago

Pompano Beach, FL

$23–$25 / hour
Temporary
Contractor

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Join an industry leading manufacturing organization that specializes in chemical solutions, supporting customer operations and order fulfillment processes.

23 days ago

Miami, FL

Remote

$40,000–$50,000 / year
Full time

In this role, you will explain options in an easy-to-understand way, support members through virtual consultations, and assist with basic digital documentation so they can make informed decisions with confidence. We are a growing organization focused on supporting individuals and families as they explore benefit programs designed to provide long-term financial protection and peace of mind.

22 days ago

Miami, FL

$121,700–$152,100 / year
Full time

Lennar’s Finance Product & Engineering team powers the financial backbone of one of America’s largest homebuilders, operating mission-critical platforms within the FP&A, Accounting and Treasury functions including Oracle JD Edwards EnterpriseOne (E1), Hyperion EPM, and Oracle Narrative Reporting. This role is ideal for a practitioner-manager: someone skilled at writing test plans and reviewing automation scripts while also mentoring engineers, shaping QE strategy, and experimenting with AI-powered testing agents to multiply team capacity.

30+ days ago

Miami, FL

Full time

Lennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedInhttps://www.linkedin.com/company/lennar/> for the latest job opportunities.

15 days ago

Tampa, FL

Remote

$50,000–$75,000 / year
Full time

Here is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications. If you want to work under an incredible CEO who truly values your hard work, enjoy limitless opportunities for career advancement, and earn a great income—you’ve found your next career home.

30+ days ago

Melbourne, Florida

An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. Communication: Provide actionable feedback on quality forms and deliver it in a positive, supportive manner that fosters employee growth and performance, while demonstrating a passion for creating exceptional customer experiences.

30+ days ago

Jacksonville, FL

Remote

Complete accurate, timely estimate and documentation reviews through our main technology platforms: XactAnalysis & Xactimate, Claims Connect & Mobile Claims, Validate, CMS, Mitigate, and other estimating/claim management platforms and software. This position focuses on estimate, documentation, and commentary reviews for specific job types that include but are not limited to water, mold, fire, tarping, board-up, biohazard, abatement, other emergency services, contents, reconstruction, and large losses of all job types.

30+ days ago

Orlando, FL

$55,000–$60,000

p style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment).
Covenant Aviation Security (CAS) is seeking an Assistant Manager to support security operations at Orlando International Airport (MCO).

14 days ago

Orlando, FL

$61,547–$105,509 / year

Experience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Any Siemens location in Iowa - United States of America Kansas - United States of America Nebraska - United States of America Field Service Engineer - Warranty and Quality Assurance - Iowa/Kansas/Nebraska Area Here at Siemens, we take pride in enabling sustainable progress through technology. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

18 days ago

Usa, Florida

The Quality Assurance Specialist (QAS) is responsible for ensuring full compliance of Reworld Field Services (RFS) boiler and pressure vessel repair work with the ASME Boiler and Pressure Vessel Code and National Board Inspection Code (NBIC) requirements. All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

5 days ago

$69,100–$91,900 / year

7 days ago

Boynton Beach, FL

The ideal candidate will have experience in debt settlement, financial services, or call center quality assurance and possess strong analytical and communication skills. 2+ years of Quality Assurance experience in a call center environment (debt settlement or financial services preferred).

30+ days ago

Cocoa Beach, FL

You'll review contracts with new owners, verify purchase details, answer questions, and help create a positive ownership experience while protecting both the customer and the company.

Successful Quality Assurance Representatives consistently:

Maintain a low cancellation rate while protecting the integrity of Capital Vacations ownership.

3 days ago

Kissimmee, FL

p>Capital Vacations is the fastest growing company within our sector of the Hospitality Industry.We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options.

Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedure.

20 days ago

New
Cocoa Beach, FL
You'll review contracts with new owners, verify purchase details, answer questions, and help create a positive ownership experience while protecting both the customer and the company. Successful Quality Assurance Representatives consistently: Maintain a low cancellation rate while protecting the integrity of Capital Vacations ownership.
5 days ago

kissimmee, FL
30+ days ago

Kissimmee, FL
li>Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedure. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase.
21 days ago

Miramar, FL
Additionally, the Staff QA Integration Engineer will leverage expertise on the integrated systems to support development of complex systems that may have system-wide impact and managing this work across multiple teams to ensure the efficient delivery of high-quality products. The Staff QA Integration Engineer works across multiple cross-functional initiatives, and collaborates closely with SAP architects, integration architects, development teams and third-party vendor technical teams.
27 days ago

New
FL
Regular field inspections may require exposure to varying weather conditions, including heat, humidity, rain, cold, and other environmental conditions typical of grounds maintenance operations. JOB SUMMARY: The Associate Project Manager supports the Project Manager in the daily administration and execution of the grounds maintenance contract while serving as the contract's Quality Control Coordinator.
5 days ago

Miami, FL
$62,500–$73,500 / year
Coordinate environmental activities with local QHSE agents, including collection of Eco-Consumption data, implementing local sustainability campaigns, review and communication of key environmental documents to ensure ISO 14001 compliance. Today, we add value to our customers entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.
30+ days ago

FL
li>
Perform initial qualifying and recurrent onsite audits of PSA maintenance bases, Contracted Maintenance Providers, Essential Maintenance Providers, Non-Essential Maintenance Providers, component repair agencies, de-ice providers and fuel vendors on a risk-based interval.
The Quality Assurance Auditor is directly responsible to conduct audits on behalf of the QA program to accomplish the audit function of the Continuing Analysis and Surveillance (CASS) program per 14 CFR 121.373.
22 days ago

DeFuniak Springs, Florida
$18–$18 / hour
Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling.
The ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:
Honest, trustworthy and reliable.
30+ days ago

New
Jacksonville, FL
$37–$40 / hour
p>California Only: You have a right to receive public records documenting an arrest, indictment, conviction, civil judicial action, tax lien, or outstanding judgment that are obtained without using the services of an investigative consumer reporting agency (CA Civil Code §1786.53). This position serves as a key resource for identifying quality risks, ensuring accurate documentation and records, communicating quality trends and findings, and supporting the organization''s commitment to AS9100 requirements, regulatory compliance, and mission success.
2 days ago

New
Daytona Beach, FL
This position reviews emergency and non-emergency calls, radio transmissions, and dispatch activities to identify strengths, opportunities for improvement, training needs, and trends that impact service delivery. The QA/Training Specialist works closely with the Training Coordinator to promote operational excellence, reduce liability, and enhance the quality of service provided to the public and fire responders.
3 days ago

FL
li>Maintain thorough and accurate documentation throughout the testing lifecycle, including test plans, test cases, defect reports, and release notes, with a strong emphasis on JIRA for tracking, logging, and communicating QA activities. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alphanumeric data into a computerized system often while listening on the telephone.
23 days ago

Fort Lauderdale, FL
$29.75–$47.75 / hour
Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest.
26 days ago

Jacksonville, FL
$91,000–$136,240 / year
Job Description: The Centralized Governance & Control - Remediation Quality Assurance Testing team performs in-flight Assurance Testing Activities throughout the Issue Remediation Lifecycle to ensure Management Action Plans (MAPs) are designed to sufficiently mitigate and manage risk drivers of the issues and operate effectively. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
30+ days ago

Tampa, FL
$94,000–$175,000 / year
Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
19 days ago

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Customer Service Quality Assurance Jobs in Florida

Sales Associate / Customer Service Representative Jobot

Preschool Quality Assurance Specialist (3253) Lutheran Services Florida

Automotive Customer Service Representative TTEC

Bilingual Customer Service Representative Vaco LLC

Bilingual Spanish Customer Service Representative TTEC

Customer Service Representative TTEC

Customer Service Representative Vaco LLC

Quality Assurance Officer Hyatt Vacations Ownership

Quality Assurance Officer- Key West Sales Hyatt Vacations Ownership

Quality Assurance Executive- Orlando Sales Office Marriott Vacations Worldwide

Customer Service Representative I or II (Based on level of qualifications) Kissimmee Utility Authority

Lead Retail Customer Service Associate FedEx

Customer Care Representative TTEC

Retail Customer Service Associate FedEx

Quality Control Inspector II Medline Industries

Customer Service Representative Collabera

Virtual Services Representative Insight Credit Union

Customer Care Representative I TTEC

Order Management Coordinator Vaco LLC

Customer Service Representative Iresh Technologies

Virtual Customer Service Representative Arias Agencies

Shipping Customer Service Representative Company Confidential

Customer Services Representative - Remote Work American Income Life

Manager, Quality Engineering (Financial Tech & AI Automation) Lennar Homes

Service Desk Manager Lennar Homes

Virtual Account Representative Arias Agencies

Customer Experience QA Lead Orion180 Insurance Services

Full-Service Reviewer (QA Specialist) Paul Davis Restoration, Inc.

MCO Assistant Manager Covenant

Field Service Engineer - Warranty and Quality Assurance Siemens AG

Field Services Quality Assurance Specialist Reworld Projects

Field Services Quality Assurance Specialist Reworld Holding Corp

Quality Assurance Representative CONSUMER DEFENSE PARTNERS LLC

Quality Assurance Representative - Cocoa Beach Capital Vacations

Quality Assurance Representative - Silver Lake Capital Vacations

Quality Assurance Representative - Cocoa Beach Capital Vacation Club Limited

Quality Assurance Representative Capital Vacation Club Limited

Quality Assurance Representative - Silver Lake Capital Vacation Club Limited

Staff QA Integration Engineer Southern Glazer's Wine and Spirits LLC

Assistant Project Manager - Quality Assurance Brevard Achievement Center, Inc.

Quality Assurance Specialist, Warehousing & Logistics DSV Road Transport Inc

Quality Assurance Auditor PSA Airlines, Inc

Quality Assurance Emerald Transformer

Quality Assurance Representative - JAX Tactical Air Support Inc

Quality Assurance/Training Specialist Volusia Sheriff's Office

Quality Assurance FULL SAIL UNIVERSITY

FCRM Quality Assurance Analyst II (US) The Toronto-Dominion Bank

Centralized Governance & Control Specialist-Remediation Quality Assurance Testing The Toronto-Dominion Bank

Senior Automation QA Engineer Thomson Reuters Corp

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