662 Results for

Customer Support Jobs in Cambridge, MA

Jobs

North Chelmsford, MA30 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

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Andover, MA4 days ago

$22–$24

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

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Wakefield, MA4 days ago

$20–$22

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Canton, MA4 days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

Nashua, NH8 days ago

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

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Littleton, MA4 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

Boston, MA25 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

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Boston, MA3 days ago

$20.79–$20.79

The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.

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Chestnut Hill, MA2 days ago

$18–$19 Per Hour

With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans! Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

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Middleton, MA2 days ago

$25–$35 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.

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Peabody, MAToday

$17.98–$32.12 Per Hour

Serves as a key member of the medical team and will be working alongside a team of other Practice Support Assistants delivering excellent customer service and supporting strong patient-clinician relationships. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

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Wellesley Hills, MA1 day ago

$17.98–$32.12 Per Hour

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

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Burlington, MA1 day ago

$16.15–$28.80 Per Hour

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Medford, MA1 day ago

$16.15–$28.80 Per Hour

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Quincy, MA13 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA30 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA25 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.

Boston, MA28 days ago

$23–$23 Per Hour
Full-time
Employee

Pelham, NH8 days ago

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

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Woburn, MA4 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

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Peabody, MA4 days ago

$17.25–$17.75 Per Hour

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Middleton, MA4 days ago

$17.25–$17.75 Per Hour

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Boston, MA2 days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.

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Boston, MA4 days ago

Remote

$114,000–$194,000 Per Year

Establish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).

Boston, MA9 days ago

Remote

$50–$63

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

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Norton, MA4 days ago

$60,000–$75,000

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Avon, MA19 days ago

$24.58–$29.19 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Uxbridge, MA8 days ago

Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.

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Cambridge, MA4 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

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Whitman, MA3 days ago

$23–$24 Per Hour

An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.

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Newton, MA4 days ago

$48,000–$91,000

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Boston, MA4 days ago

$48,000–$91,000

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Methuen, MA1 day ago

$70,000–$125,000 Per Year

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

Quincy, MA15 days ago

Full-time
Employee

Bachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Littleton, MA15 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Boston, MA15 days ago

Remote

Full-time
Employee

New!

Tewksbury, MA3 days ago

Responds effectively and efficiently to internal and external inquiries across multiple channels, ranging from orders, product availability, pricing, delivery, billing, and other forms of documentation. • Accounts & backlogs management, proactively communicate changes/delays and suggest alternative options whenever possible to mitigate escalation due to shipping delays.

Boston, MA30+ days ago

Contractor

In conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the users pre-provisioned data can be associated with their My Mass Gov SSO account.

Boston, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

Boston, MA30+ days ago

In conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the user s pre-provisioned data can be associated with their MyMassGov SSO account.

Cambridge, MA7 days ago

The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Northborough, MA30+ days ago

Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.

Boston, MA7 days ago

We’re particularly excited to hear from people who have supported early-stage teams, know what it means to build while the plane is flying, and want their work to connect to something that genuinely helps kids. This role is the connective tissue between our customers and our internal tools: you’ll field support inquiries, build scalable workflows, and make sure nothing falls through the cracks.

Waltham, MA30+ days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

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Brockton, MA2 days ago

Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone.

Woburn, Massachusetts30+ days ago

Role OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.

Foxboro, MA30+ days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

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Nashua, New Hampshire4 days ago

A Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.

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Customer Support Jobs in Cambridge, MA

Customer Service Representative Hajoca Corporation

SAP Customer Service Representative Vaco LLC

Customer Service Representative Vaco LLC

Customer Service Representative System One

Customer Support Specialist Wakefield Thermal Solutions, Inc.

Customer Service Representative Franklin Professionals

Customer Service Representative Beacon Hill Staffing Group

Customer Relations Coordinator Forward Air

Customer Service Associate Wegmans

Customer Account Manager Jobot

Practice Support Assistant II Optum

Practice Support Assistant I Optum

Practice Support Assistant Optum

Per Diem Practice Support Assistant Optum

Office & Csr Manager Trust 1 Services

Support Operations Associate Beacon Hill Staffing Group

Operations Support Associate Beacon Hill Staffing Group

Product Support Representative Beacon Hill Staffing Group

Customer Service & Order Entry Specialist Wakefield Thermal Solutions, Inc.

Customer Expierience Coordinator TJ Maxx

Customer Experience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Customer Service Job Training Program Year Up United

Director, Customer Retention - Remote HighLevel

Customer Billing SME / Designer Kforce Inc.

Customer Engagement Manager FMS Ryder System

Equipment Rental Specialist Sunbelt Rentals

Business Development Representative Precision Engineering LLC

Security Representative Fidelity Investments

Contact Center Representative North Easton Savings Bank

Security Guard Fidelity Investments

Security Officers Fidelity Investments

Outside Sales Representative / Training Provided / Weekly Pay Safe Haven Security

Customer Support Specialist Company Confidential

Customer Service Company Confidential

Client Service Representative - remote Company Confidential

Office Administrative and Customer Support - Customer Service Representative Mindlance

Customer Service IT Support Representative Apidel Technologies

Customer Support Representative Travelcareerlaunch

Customer Service IT Support Representative NR Consulting LLC

Office Administrative and Customer Support - Supply Center Specialist Mindlance

Customer Support Specialist - Industrial Supply SunSource

Fractional Operations & Customer Support Lead Sprout Labs, Inc

Enablement Lead, Customer and Partner Support Xometry Inc

Customer Support Specialist I- Part-time Century Bank

Customer Support & Quotes Coordinator Xico Lighting

Senior Customer Support Engineer Schneider Electric USA, Inc

Customer Account Support Specialist Amphenol Printed Circuits

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