NewCall Center Representative ROCSCall Center RepresentativeRockville, MDJob Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers.
Field Service Representative 5467 SMXField Service Representative 5467Aberdeen Proving Ground, MD$90,000–$125,000 / yearProvide customer support and work with the project engineers, other system engineers, and end-users to assist in developing cost effective methods for an efficient Utility controls design and system solution. Under limited direction, the Field Service Representative (FSR) will be responsible for the optimization of the Army energy program's metering and control systems, and for training Energy Specialists on those systems.
Customer and Support Services Manager - Department of Public Works (DPW) The City of Falls Church VirginiaCustomer and Support Services Manager - Department of Public Works (DPW)Falls Church, VA$75,000–$95,000Perform critical administrative and paraprofessional work in support of DPW Operations staff; Assist with management of DPW budget, including reviewing and processing invoices; monitoring and processing purchase orders; running and analyzing reports; working with contracts; and advising management; Collaborate with Human Resources to maintain confidential personnel files and support management and staff with tracking recruitment, evaluations, disciplinary actions, and records; Fulfill central customer service role for City residents and businesses (phone, email, and in person); Manage work order system and partner with staff across the City to efficiently track and complete infrastructure work; Coordinate meetings and DPW events; Prepare detailed DPW Operations payroll entries with accuracy and attention to detail; Position is considered essential and will require work during some emergency events. Graduation from high school including or supplemented by courses in general business or office technology and experience in clerical and office work; Ability to work independently, exercise good judgement, and manage confidential and sensitive personnel matters; Strong customer service skills and ability to communicate and deal with the public in a professional, empathetic, and positive manner; Ability to handle multiple tasks and priorities simultaneously, effectively, and efficiently; Excellent organizational, clerical, math, accounts and computer skills (MS Office Suite, including Excel).
Customer Support Representative (EST) ComplySciCustomer Support Representative (EST)Washington DC, DC$49,500–$55,000 / yearComply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.
IT SPECIALIST (CUSTOMER SUPPORT) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)fort meade, MD$68,545–$89,114 / yearIf you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level within 9 months of employment pending training seat availability.
Delivery Services Driver ODP Business SolutionsDelivery Services DriverJessup, MD$23–$25 / hourAbout The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Ensure safe, efficient completion of daily delivery tasks, including, but not limited to, package scanning and delivery/pickup, collecting required proof of deliveries/pickups, and escalation of any barriers that prevent successful deliveries/pickups.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportTakoma Park, MarylandThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer Engineer III, Platform FS Insurance, Google Cloud Google LLCCustomer Engineer III, Platform FS Insurance, Google CloudWashington D.C., DCPreferred qualifications: Experience architecting and presenting solutions in one or more of the following: data management, data analytics, cloud AI, networking, migrations, security. Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
NewCustomer Support Specialist Trane Technologies PlcCustomer Support Specialisttimonium, MD$41,000–$82,809.99 / yearThis role focuses on processing quotes and orders, responding to customer inquiries by phone and email, and supporting Account Managers and multiple store locations. As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
NewTier III Support Technician KeenLogicTier III Support TechnicianWashington, DCKeenLogic is seeking a Tier III Support Technician to support the U.S. House of Representatives, Office of the Chief Administrative Officer (CAO) – House Information Resources, Office of IT Customer Solutions directorate (ITCS) to provide technical support services for the U.S. House of Representatives (House) in both Washington, DC and in district offices. Contractors must all be able to assist in installing and using House supported software, including messaging client software, word processors, web browsers, anti-virus software, and other internally developed applications.
Temporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistDistrict of ColumbiaUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.
IT Support Specialist (On-Site) The Poole and Kent CorporationIT Support Specialist (On-Site)Baltimore, MarylandFull timeOur construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories. LANGUAGE SKILLS: Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, general and subcontractors, and suppliers.
Customer Service Call Center Agent VECRA IncCustomer Service Call Center AgentLanham, MDRemoteFull timeAgents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.
Splish Splash Guest Support Specialist DNUSplish Splash Guest Support SpecialistCalverton, MarylandAs a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! The Guest Support Specialist is a fast-paced customer service job that MUST always have an upbeat and positive attitude toward customers with the ability to answer the phones in a cheerful way with each call.
Remote Hotel Reservations Specialist | Customer Support Destination CareersRemote Hotel Reservations Specialist | Customer SupportBaltimore, MarylandRemote$45,000–$65,000 / yearKey Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Technical Support Specialist Great MindsTechnical Support SpecialistDc, District of ColumbiaRemoteAct as a liaison between school district representatives, the Sales team, the Success team, broader Technical Support and Escalations team, and the Product and Development teams to communicate current implementation options and requests for future enhancements. We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.
Customer Service Representative Caliber CollisionCustomer Service RepresentativeArlington, VA$15–$18 / hourCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Customer Service Representative 2nd shift Roto-Rooter Group IncCustomer Service Representative 2nd shiftLinthicum, MD$17–$19 / hourFounded in 1935, Roto-Rooter is North America''s largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)MD$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Representative Jacks Small EnginesCustomer Service RepresentativeForest Hill, MarylandJacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need, and operates a company-owned warehouse space to fulfill orders through its websites including jackssmallengines.com and mowersatjacks.com. Jacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts, 400 vendors, and a best-in-class online parts shopping experience.