NewRetail Customer Service Lead PetSmartRetail Customer Service LeadKensington, MDPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorArlington, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
IT Solution Architect D365 CRM/Customer Engagement Keller North America, Inc.IT Solution Architect D365 CRM/Customer EngagementUS, US$150,000–$200,000 / yearThe CE Solution Architect acts as the key bridge between business stakeholders, IT delivery teams, solution partners, enterprise architecture, and Microsoft platform teams, ensuring that D365 CE solutions support Keller’s commercial operating model while integrating effectively with D365 Finance & Operations, Power Platform, Azure, and other enterprise systems. Provide architecture oversight for customizations, plugins, workflows, Power Automate flows, Dataverse configuration, security roles, and integrations.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateOwings Mills, Maryland$18.35–$21.57 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewCustomer Relations Coordinator Forward AirCustomer Relations CoordinatorBaltimore, MDThey interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable. The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
Outside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewSr. Equipment Rental Specialist Sunbelt RentalsSr. Equipment Rental SpecialistJessup, MD$27.65–$32.84 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewTerritory Account Manager - Scaffold Sunbelt RentalsTerritory Account Manager - ScaffoldElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewELECTRIC POWER GENERATION (EPG) SERVICE MANAGER Carter Machinery Company, IncELECTRIC POWER GENERATION (EPG) SERVICE MANAGERElkridge, MD$85,000–$115,000 / yearThe EPG Service Manager is responsible for directing and coordinating customer service activities by conferring with customers and representatives to evaluate and maintain good customer relations, servicing accounts in a timely manner, resolving complaints and ensuring effective communications. The individual in this role also develops and grows business through the management of service to achieve targeted sales and gross profit margins, while monitoring and controlling service expenses to ensure income is maintained at highest possible percentage.
Customer Service Representative / Customer Support Associate Room & BoardCustomer Service Representative / Customer Support AssociateElkridge, Maryland$55,000–$60,000 / hourWe seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Whether a Room & Board customer is picking up an order, speaking with us by phone, or welcoming us into their home, we take pride in creating a comfortable, seamless experience at every touch point.
Customer Service Representative - Mail & Inventory Support AFSCME International UnionCustomer Service Representative - Mail & Inventory SupportWashington, DC$54,235–$84,693 / yearPerforms a variety of the Administration department's functions, including; switchboard coverage, guard desk coverage, driving assignments, mail processing, deliveries to include supplies and packages, inventory, stocking, shipping, conference room setup and breakdown, and office moves. High school graduate or equivalent and a minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control; or any equivalent combination of education and experience which provides the following knowledge, skills, and abilities.
Customer Service Rep - Sales Support Ultimate Staffing ServicesCustomer Service Rep - Sales SupportLutherville, Maryland$23 / hourThis is an excellent opportunity for professionals with customer service, sales support, order management, or ERP/CRM experience who enjoy solving customer issues, processing transactions, and working in a fast-paced environment. During this critical business transition, you will help support customers, process orders, manage CRM cases, and resolve transaction-related issues while ensuring a positive customer experience.
Customer Service Support 1 NEW8.17 Gifted Hands EnterprisesCustomer Service Support 1 NEW8.17Maryland Line, MarylandIn this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. Join our team as a Remote Customer Service Representative and help support customers of various clients!
Support Engineer, Amazon Leo Enterprise Customer Support Amazon.com IncSupport Engineer, Amazon Leo Enterprise Customer SupportArlington, VAAs an escalated tier role within Amazon Leo Enterprise Customer Support, you will own the resolution of the most complex networking cases that require deep subject matter expertise, from eBGP peering failures with ISP partners to routing anomalies cascading across customer networks spanning continents. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Customer Support Representative TravelcareerlaunchCustomer Support RepresentativeArlington, VARemoteWe are seeking a Remote Customer Support Representative to assist clients with travel reservations, booking coordination, and customer service support within the travel services industry. Our team operates remotely, delivering high-quality customer experiences while supporting team members in developing remote career skills within a collaborative environment.
Senior IT Customer Support Analyst, Desktop Support KBR IncSenior IT Customer Support Analyst, Desktop SupportArlington, VAWorking closely with infrastructure, network, cybersecurity, and business teams, the Senior Desktop Support Team Lead will drive continuous improvement initiatives, support operational reporting, and contribute to the strategic direction of Tier 2 support services throughout the region. Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
Seasonal Customer Support Representative Great MindsSeasonal Customer Support RepresentativeDc, District of ColumbiaRemoteWe are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
Customer Support Representative Great MindsCustomer Support RepresentativeDc, District of ColumbiaRemoteThe Customer Support Representative serves as a trusted partner to both customers and internal teams by delivering high-quality support, resolving complex issues, and ensuring a seamless customer experience. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
NewCustomer Support Representative (EST) ComplySciCustomer Support Representative (EST)Washington DC, DC$49,500–$55,000 / yearComply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.
Customer Support Representative Ultimate Staffing ServicesCustomer Support RepresentativeMiddle River, Maryland$18 / hourUltimate Staffing is partnering with a well-established logistics and transportation organization seeking a Customer Support Representative to join their Operations team. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and working in a collaborative environment.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeBaltimore, DCQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Customer Support Representative Infinity.coCustomer Support RepresentativeBaltimore, MarylandJoint ownership of US customers portfolios, supporting CSMs where needed to enable an accurate setup and configuration based on set objectives. Keep all internal customer and document management systems up to date and ensure all daily activity is captured and recorded correctly, in-line with departmental processes.
IT Specialist (Customer Support) U.S. Department of TransportationIT Specialist (Customer Support)Washington, DC$90,547–$140,335 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Administrative and Customer Support Specialist (Part-Time/On-Call) BETAH AssociatesAdministrative and Customer Support Specialist (Part-Time/On-Call)Washington, District of ColumbiaThe ideal candidate will demonstrate professionalism, discretion, and exceptional organizational and communication skills, ensuring consistent and high-quality support across both customer-facing and administrative functions. The Administrative and Customer Support Specialist provides on-call, part-time support to Treasury Department offices to ensure continuity of operations during times of staff absences.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementMD$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
NewIT SPECIALIST (CUSTOMER SUPPORT) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)Washington, DC$68,545–$97,875 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ).
Customer Support Analyst (Perm/Ft/Benefits) Harford County, MDCustomer Support Analyst (Perm/Ft/Benefits)Bel Air, MD$41,820–$111,539 / yearReviews and processes plan and permit applications, issues permits and related approvals, maintains plan and permitting records, and provides information and assistance to the public, contractors, developers, design professionals, and County staff regarding permitting, development review, zoning, and related regulatory requirements. Serves as the primary point of contact for customers by providing professional, courteous, and responsive assistance in person, by telephone, and through electronic communication regarding permitting, zoning, development review processes, departmental procedures, and applicable County regulations.
Customer Support Reps - AI Training - Washington DC, US Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, USWashington, DCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support Specialist - ERP & Order Operations Ultimate Staffing ServicesCustomer Support Specialist - ERP & Order OperationsTimonium, Maryland$23 / hourThe ideal candidate has experience working in a customer service or sales support environment, is comfortable navigating CRM and ERP systems, and can effectively manage multiple tasks while maintaining accuracy and responsiveness. This position will play a key role in supporting customers, processing transactions, managing CRM inquiries, and ensuring business continuity throughout a high-volume operational transition.
Customer Support Rep II, Evening Shift, Imaging and Cardiovascular Services Shady Grove Adventist HospitalCustomer Support Rep II, Evening Shift, Imaging and Cardiovascular ServicesRockville, MD$18.40–$23.48 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Shady Grove Medical Center seeks to hire an experienced Customer Service Support Rep ll for our Imaging and Cardiovascular Services Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
Field PLC Customer Support Manager Judge GroupField PLC Customer Support ManagerBaltimore, MD$95,000–$120,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role is hands‑on, customer‑facing, and serves as the primary technical contact for troubleshooting PLC, mechanical, and equipment performance issues.
NewCustomer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportMarylandThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer Support Rep II, Evening Shift, Imaging And Cardiovascular Services Adventist HealthCareCustomer Support Rep II, Evening Shift, Imaging And Cardiovascular ServicesRockville, MD$18.40–$23.48 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Shady Grove Medical Center seeks to hire an experienced Customer Service Support Rep ll for our Imaging and Cardiovascular Services Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
Project Manager - Customer Support Lead MKS2 TechnologiesProject Manager - Customer Support LeadWashington, DC$160,000–$185,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. The Customer Support Lead directs a multi-disciplinary, geographically dispersed team , driving operational excellence, improving service delivery performance, and ensuring all contractual Performance Requirements and Service Level Agreements (SLAs) are consistently met or exceeded.
NewCustomer Support Engineering Manager, Amazon Leo Government Amazon.com IncCustomer Support Engineering Manager, Amazon Leo GovernmentArlington, VAThis role will oversee a team of technical support engineers who provide exceptional customer service through phone and email channels while performing deep technical troubleshooting of broadband network and customer devices to perform root cause analysis. The mission of Amazon Leo for Government (ALG) is to leverage Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers.
Customer Support Travel Agent Vacation AdvertiserCustomer Support Travel AgentWashington DC, DCRemoteCustomer Service & Travel Support Specialist Location: Washington DC, Maryland, Virginia (Remote)Are you looking for a flexible opportunity that allows you to work from home, learn valuable travel industry skills, and help clients create unforgettable vacation experiences? We are seeking motivated individuals interested in customer service, travel planning, sales support, and client relationship building.
Customer Support Specialist S2TechnologiesCustomer Support SpecialistAberdeen Proving Ground, MDFull timeMonitor all network capabilities, functions, and performance utilizing means as provided by PM Mission Command such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources and create trouble tickets on all issues observed. Accurately document all customer contact via an online Ticketing system within the Network Operations Center (NOC) to include detailed issues reported, who reported the issue, unit/company with the issue, location, and complete history of issue being worked.
Technical Customer Support Specialist Higher Logic, LLCTechnical Customer Support SpecialistDCAdditionally, please know that Higher Logic does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and Higher Logic will never ask an employment candidate for financial information or for payment of any kind. This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.) to customers ranging from small businesses to large enterprises.
NewSATCOM Customer Support Engineering Manager, Amazon Leo Government Amazon.com IncSATCOM Customer Support Engineering Manager, Amazon Leo GovernmentArlington, VAThis role will oversee a team of technical support engineers who work with satcom distribution partners to provide expert customer support through phone and email channels while performing deep technical troubleshooting of broadband network and customer devices to perform root cause analysis. The mission of Amazon Leo for Government (ALG) is to leverage Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers.
macOS Customer Support Engineer - SBG Document Storage Systems IncmacOS Customer Support Engineer - SBGArlington, VAIdeal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide.
Customer Care Service Support Coord Johnson Controls International PlcCustomer Care Service Support CoordMD$29.80–$38 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
Remote Customer Service & Client Support Agent – Work From Home The Gainey AgencyRemote Customer Service & Client Support Agent – Work From HomeBaltimore, MDRemoteWe are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. Must be authorized to work in the U.S. Ability to obtain a state life insurance license (training provided; licensing costs may apply).
VP of Customer Support and Implementations Second Front SystemsVP of Customer Support and ImplementationsWashington, District of ColumbiaFounded by three former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions. Second Front Systems (2F) is seeking a senior, mission-driven VP of Customer Support & Implementations to own and scale the post-sale customer experience for one of the most technically demanding platforms in the national security technology space.
Data Operations Customer Support Specialist Accenture Federal ServicesData Operations Customer Support SpecialistArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Customer Support Manager Kalibri LabsCustomer Support ManagerWashington, District of ColumbiaRemoteYou'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and customer health monitoring for a portion of our customer base. Kalibri's support team already delivers a high bar of service to customers - this role is about keeping that bar high, keeping it well-documented, and strengthening how support connects with the rest of the business.
Senior Customer Support Engineer -FED HammerspaceSenior Customer Support Engineer -FEDDC$150,000–$200,000 / yearHammerspace is seeking a highly skilled and experienced Senior Customer Support Engineer- Federal (DC Area), who will ensure the overall success and retention of our customer base in FED accounts. The Sr Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills.
Customer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*MDThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Bilingual Customer Relations Associate I – Product Support (CRA I) Airlines Reporting CorporationBilingual Customer Relations Associate I – Product Support (CRA I)Arlington, VirginiaWorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions.