Customer Support Representative II Three Point Solutions, Inc.Customer Support Representative IIJohnston, IA$18–$19.50 / hourContractorMust be flexible to work any 8-hour shift between 7:00 AM - 7:00 PM CST. Job Title: Customer Support Representative II .
Client/Member Triage Representative Farm Bureau Financial ServicesClient/Member Triage RepresentativeWest Des Moines, IAFull timeThis role is responsible for handling outbound calls to our insureds during a storm event, complex inquiries, and performing the appropriate analysis and research for resolution as well as providing administrative, training, coaching, and quality control support. Our ideal candidate is team oriented and highly motivated, projecting a positive image of Farm Bureau by providing exceptional first call resolution service to our agents, and customers from our contact center.
NewCustomer Support Representative / Contact Center Agent (REMOTE IOWA) Aureon Contact CenterCustomer Support Representative / Contact Center Agent (REMOTE IOWA)West Des Moines, IARemotePart timeEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner.
Customer Support Representative II IconmaCustomer Support Representative IIJohnston, IA$16.89–$18.92 / hourResponsibilities: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to client dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system.
Customer Support Representative ICONMA, LLCCustomer Support RepresentativeJohnston, IA$19.50 / hourResponsibilities: Provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Our client, an Agriculture Products company, is looking for a Customer Support Representative for their Johnston, IA location.
Customer Service, Retail Sales Floor Support and Stock - The Plaza at Jordan Creek Rack NordstromCustomer Service, Retail Sales Floor Support and Stock - The Plaza at Jordan Creek RackWest Des Moines, IowaAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service, Retail Sales Floor Support And Stock - The Plaza At Jordan Creek Rack Nordstrom Inc.Customer Service, Retail Sales Floor Support And Stock - The Plaza At Jordan Creek RackWest Des Moines, IA$16.05–$16.70 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistIARemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportNewton, IowaThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer Support Representative II Iconma LLCCustomer Support Representative IIJohnston, IAResponsibilities: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to client dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system.
Customer Support Representative / Contact Center Agent (REMOTE IOWA) AureonCustomer Support Representative / Contact Center Agent (REMOTE IOWA)West Des Moines, IowaRemoteEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner.
Customer Support Representative Iconma LLCCustomer Support RepresentativeJohnston, IAResponsibilities: Provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Our client, an Agriculture Products company, is looking for a Customer Support Representative for their Johnston, IA location.
Customer Support & Inside Sales Representative Rose InternationalCustomer Support & Inside Sales RepresentativeJohnston, Iowa$17.56 / hourTemporarySkills, Abilities, Knowledge Leverages Digital Communications with Customers Masters Service Conversations Navigates Customer Challenges Strengthens Customer Connections Customer-Focused Approach Builds Customer Loyalty Service Into Sales In-Depth Questioning Initiates Compelling Sales Conversations Builds Rapport Knows the Buying Influences Manages Buyer Indifference Understands Issues/Motivations Only those lawfully authorized to work in the designated country associated with the position will be considered. Interview the customer, following a complex multilevel sales script, to clarify the customer's requirements, or assist in conducting interviews with potential customers, making detailed notes to collect client requirements.
Remote Customer Support – Travel Industry DreamstravelcrRemote Customer Support – Travel IndustryDes Moines, IowaRemoteIn this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process. As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences.
Travel Customer Support Specialist Kopp TravelsTravel Customer Support SpecialistDes Moines, IowaRemoteKopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
Advisor Support (Website and Customer Service) Principal Financial GroupAdvisor Support (Website and Customer Service)Des Moines, Iowa$62,000–$74,000 / yearFull timeSalary Range: $62000 - $74000 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. As Principal continues to modernize its systems, this role will offer you an exciting opportunity to build solutions that will directly impact our long-term strategy and tech stack, all while ensuring that our products are robust, scalable, and secure!
Inforce Customer Support Agent EquiTrust ExternalInforce Customer Support AgentWest Des Moines, IowaEquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). As an Inforce Customer Support Agent , you will play a key role in delivering a positive and responsive customer experience by supporting inquiries and transactions related to annuity policies.
NewCustomer Supply Chain Support Fastenal CoCustomer Supply Chain SupportNewton, IAPREFERRED POSITION QUALIFICATIONS: o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed. ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers.
Customer Service Representative U-HaulCustomer Service RepresentativeWest Des Moines, IAPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
NewPublic Works Customer Service Representative City of Des MoinesPublic Works Customer Service RepresentativeDes Moines, IA$23.91–$28.32 / hourResponds to citizens questions and comments in a courteous and timely manner; Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities; Screens visitors, telephone calls, faxes, mail and messages directed to office personnel; Dispatches information to key Public Woks personnel as necessary; Answers customer questions requiring detailed programmatic knowledge of Public Works operations; Follows up on complaints from customers involving gathering information from several Departmental and intra-Department sources; Prepares correspondence, lists and other documents on computer; Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested; Copies, packages and distributes a variety of written materials as requested by office personnel; Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas; Performs other directly related duties consistent with the role and function of the classification. I understand that there is a requirement for a minimum typing speed of 40 net words per minute (NWPM) for this position and that to proceed in this recruitment process, I must contact Iowa Workforce Development (IWD) Test Administration Department to schedule the examination or contact the City of Des Moines Human Resources Department to transfer a previous typing score for this position prior to the application deadline, 4:00 p.m.