147 Results for

Customer Support Jobs in Urbandale, IA

Jobs

Iowa Center, IA13 days ago

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Iowa Center, IA13 days ago

New!

Des Moines, IAToday

$70,000–$125,000 Per Year

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

New!

Johnston, IA6 days ago

PRIMARY RESPONSIBILTIES & DUTIES: The ISG R3 (Region 3) Portuguese language support team provides front-line technical support/information/solutions to *** dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. A few of the 80+ products supported by this support team: MyJohnDeere/Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance.

New!

Johnston, IA3 days ago

This role will focus on frontline support by helping customers, partners, and internal teams with product-related questions, policies, and issues. Act as a primary point of contact for customers, partners, and internal teams, resolving inquiries and coordinating support as needed .

New!

Johnston, IA3 days ago

Responsibilities: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to client dealers and customers on Intelligent Solutions Group (ISG) product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system.

Des Moines, Iowa25 days ago

Remote

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Boone, Iowa30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

Des Moines, IA7 days ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

Ames, IA19 days ago

The ideal candidate will be responsible for assisting the customers face to face, via phone, email, and/or chat to place orders, answer inquiries, resolve complaints, and provide excellent service. Growing out of a garage and into more than twenty locations, including three regional distribution centers, local service departments, and a US-based call center takes grit.

New!

Grimes, IA3 days ago

You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership withthe other Customer Service and/or Technical Teams to ensure we meet customer expectations. Maintain accurate customer pricing in the ERP system; confirm price supports and update records accordingly, provide basic price quotes while adhering to target margin guidelines, collaborating with Sales Reps and Sales Managers.

Des Moines, IA15 days ago

Becoming part of the Decker family means becoming part of an award-winning company that also won the "Elite Fleet" award in 2026 and the "Iowa Motor Truck Association Image Campaign" 2 years in the row for community involvement, fundraisers and local donations and was a recipient of Hy-Vee’s “Transportation Supplier of the Year” Award. Planning available trucks to available freight focusing on optimizing capacity, improving fleet and company revenue goals, and customer satisfaction while aiding Driver retention.

Urbandale, IA30+ days ago

$20,000–$30,000 Per Year

Coordinate between sales, service, and agency leadership to ensure smooth handoffs. Previous experience in sales support, operations, customer service, or admin roles.

New!

Des Moines, IA6 days ago

Responsibilities will include, but are not limited to:- Reviewing automotive contracts and evaluating maintenance claims- Obtaining any needed documentation from the customer to assist with processing maintenance claims- Assisting customers with general questions related to their contracts, and going over provisions on contracts- Using the AGWS system to log notes and input documentation#LI-Remote. Bilingual in English/Spanish preferred~^~Technical certification or degree preferred~^~Strong customer service and phone skills~^~Previous automotive experience in service or automotive related customer service is a plus~^~Must be able to type a minimum of 30 WPM~^~Strong multitasking skills~^~ASE certifications a plus.

New!

Des Moines, IA6 days ago

sales of committed appointment times and then following up with a courtesy call . to determine customer satisfaction/needs. - Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.

New!

Des Moines, IA1 day ago

Job duties include working with patients and their caregivers both face-to-face and over the phone to meet their home medical equipment and supply needs, communicating with physicians, hospitals and other referral sources, and working with insurance companies in order to get equipment covered. If you are new to Customer Service but have a good work history, are positive and upbeat, and are looking for an opportunity to enter the growing healthcare field this is a position you should definitely consider.

Des Moines, Iowa30+ days ago

Remote

In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client. Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team.

Nevada, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Scott Richardson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Urbandale, IA3 days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Des Moines, IA7 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Ames, IA3 days ago

Job DescriptionJob Title:Customer Service RepresentativeReq ID:49289Job Location (Short):Ames, IA, USAEmployment Type:Full TimeSegment:Danfoss Power Solutions SegmentJob Category:Supply Chain and OperationsWork Location Type:HybridThe Impact You'll MakeAre you someonewho can deliver exceptional customer service in a collaborative and fast-paced environment? We are excited to offer you the following benefits with your employment:Bonus systemPaid vacationRetirement planFlexible working hoursPersonal insuranceOpportunity to join Employee Resource GroupsState of the art virtual work environmentEmployee Referral ProgramReady to Make a Difference?

Clive, IA30+ days ago

$30,000–$45,000 Per Year

You will assist clients with policy changes, billing questions, coverage updates, and renewal supportwhile identifying opportunities to strengthen client protection through additional coverage conversations. This role is ideal for someone who enjoys helping people, staying organized, and building long-term client relationships.

West Des Moines, IA30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

West Des Moines, IA30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Ankeny, IA26 days ago

As a Customer Service Representative - State Farm Agent Team Member with Reyna Immerfall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who is outgoing, people-focused, and a true team player—someone who enjoys meeting new people, is always learning, and wants to grow as part of a supportive and fun team.

Waukee, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Nick Hageman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our office culture is truly unique and empowering, providing our team with the tools and resources to have meaningful, holistic conversations with customers and prospects in order to understand their needs and help protect what matters most.

Des Moines, IA9 days ago

$35,900–$67,500 Per Year

We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Des Moines, IA11 days ago

As a Customer Service Representative - State Farm Agent Team Member with Tony Weisshaar - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

West Des Moines, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Matt Kolln - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Ames, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Mark Doyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Saint Charles, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Chad Kuehl - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Urbandale, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Terry Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Pleasant Hill, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Corey Chancellor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Ankeny, IA30+ days ago

Click the Apply button or visit our website: www.advanceservices.com. Assist customers and business partners via telephone and email.

Des Moines, IA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Des Moines, IA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Brad Van Meter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Ankeny, IA14 days ago

New!

Ankeny, IA3 days ago

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Assist customers with placing orders, customizing pizzas, and answering menu questions.

West Des Moines, IA30+ days ago

$700–$1,500

You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization.

Johnston, IA30+ days ago

As a Customer Service Manager with the Waterhouse State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Des Moines, IA3 days ago

Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Preferred Qualifications: Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills Parts or inventory control experience and lift truck industry experience preferred Ability to work in a team environment .

Des Moines, IA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

New!

Des Moines, IA6 days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.

New!

West Des Moines, IA4 days ago

From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees. Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures.

Urbandale, IA30+ days ago

We are dedicated to providing our customers with exceptional service and top-quality products to ensure they FEEL GOOD INSIDE about their home environment. Our team of highly trained technicians is committed to exceeding customer expectations and creating comfortable living spaces for all our clients.

New!

West Des Moines, IA4 days ago

Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures . Bachelors: Business Administration/Management, Bachelors: Transportation Logistics, GED (Required), High School (Required) .

New!

Ames, IA4 days ago

$18.10–$23.10 Per Hour

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service . In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

Des Moines, Iowa16 days ago

Remote

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

West Des Moines, Iowa11 days ago

$39,470–$65,785 Per Year

Sammons Financial Group maintains an internal Talent Acquisition function and does not accept unsolicited resumes or candidate submissions from search firms, staffing agencies, or other third-party recruiting vendors. Responsibilities: • Responsible for front line/customer facing in responding to inbound calls by providing support to agents, policy owners, third parties or others in verbal and written communication using a professional and friendly approach.

WDM, IA30+ days ago

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

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Customer Support Jobs in Urbandale, IA

Guitar Technician - Guitar Center Guitar Center

Luthier - Guitar Center Guitar Center

Outside Sales Representative / Training Provided / Weekly Pay Safe Haven Security

Customer Support Representative II - Customer Support Mindlance

Customer Support Representative The Palmer Group

Customer Support Representative II ICONMA

Travel Customer Support Specialist Kopp Travels

Customer Service Associate – Remote Support & Coordination Guidedbyljtravel

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Customer Service Representative QC Supply

Customer Service Representative Composites One

Customer Service Representative - Load Planner Decker Truck Line, Inc.

Customer Service Representative Lezlie Boetel Insurance Agency, LLC

Customer Service Representative - Automotive Reynolds & Reynolds

Packaged Gases Customer Service Representative - Des Moines, IA Matheson Tri-Gas

Customer Service Representative OneroRx

Entry-Level Customer Service Representative Skybound Getaways

Customer Service Representative - State Farm Agent Team Member Scott Richardson - State Farm Agent

Customer Service Representative Planet Fitness

Customer Service Representative U-Haul

Customer Service Representative Danfoss

Customer Service Representative Douglas Nicodemus Farmers Insurance

Customer Service Representative *5am Opener* Planet Fitness - PF Baseline Fitness

Customer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pm Planet Fitness - PF Baseline Fitness

Customer Service Representative - State Farm Agent Team Member Reyna Immerfall - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Nick Hageman - State Farm Agent

Customer Service Representative - Des Moines, IA ADM

Customer Service Representative - State Farm Agent Team Member Tony Weisshaar - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Matt Kolln - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Mark Doyle - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Chad Kuehl - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Terry Taylor - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Corey Chancellor - State Farm Agent

Customer Service Representative Advance Services

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative - State Farm Agent Team Member Brad Van Meter - State Farm Agent

Customer Service / Lot Attendant U-Haul

Customer Service Rep(01725) - National Dr Domino's Pizza LLC

AT&T Customer Service & Sales Representative -Weekly Pay! Clarity Enterprises Inc.

Customer Service Manager - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent

Parts Customer Care Rep Crown Equipment

Seasonal Customer Experience Representative- Des Moines Airport Enterprise Holdings

Representative II, Customer Care Order Placement Cardinal Health

Customer Experience Representative - ICS J.B. Hunt Transport

HVAC CSR / DISPATCHER Modern Heating & Air

Customer Experience Representative - ICS J.B. Hunt

Full-Time Customer Service Supervisor Kohls Department Stores

Remote Travel Customer Representative Crossborderswithalex

Customer Contact Specialist - Annuity Sammons Financial Group

Retail Support Specialist DSI Systems

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