1,048 Results for

Customer Support Jobs in Lawrence, MA

Jobs

New!

Wakefield, MA1 day ago

$20–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Merrimack, NH11 days ago

Full-time

In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Covington site.

New!

Dracut, MAToday

$16–$18 Per Hour

The ideal candidate will possess excellent communication skills, a positive attitude, strong organizational abilities, and the ability to remain calm and professional while handling customer inquiries. We are looking for someone who enjoys helping people, building trust, and creating a positive customer experience while scheduling service appointments and supporting our operations team.

Nashua, NH22 days ago

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

New!

Littleton, MA3 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

New!

Seabrook, NH4 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Woburn, MA4 days ago

$16–$16.50 Per Hour

New!

Middleton, MA4 days ago

$17.25–$17.75 Per Hour

New!

Pelham, NH5 days ago

Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.

New!

Malden, MA1 day ago

$20–$23

This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.

New!

Needham, MA1 day ago

$20–$20

The individual selected for this role will be expected to work at Store #5697, located at: 1068 Great Plain Avenue, Needham, MA 02492This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

New!

Wilmington, MA1 day ago

$21–$21

The individual selected for this role will be expected to work at stores located at:# 5176188 Main Street, Wilmington, MA 01887-2099 and #5384 at 349 Main Street, Reading, MA 01867This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

New!

Nashua, NHToday

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

New!

Danvers, MAToday

$40,000–$50,000 Per Year

See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Londonderry, NH2 days ago

New!

Seabrook, NHToday

$20–$20

New!

Shrewsbury, MAToday

$65,940–$82,424 Per Year

Grow share of wallet within existing customer base, gain share of wallet from new customers and grow overall market share within your assigned territory . Work with Customer Support Specialists, Customer Service Representatives and other sales support staff to ensure effective administrative support and customer satisfaction.

New!

Shrewsbury, MA4 days ago

$24.58–$29.19 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

New!

Westford, MA4 days ago

$70,000–$125,000 Per Year

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

Boston, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

Boston, Massachusetts8 days ago

Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

Woburn, MA13 days ago

As a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

Portsmouth, New Hampshire30+ days ago

The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications.

Woburn, MA11 days ago

As a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Lawrence, Massachusetts9 days ago

Establish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Merrimack, New Hampshire9 days ago

Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.

Lawrence, MA8 days ago

Establish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. PURPOSE AND SCOPE: The Associate Support Technician provides technical support on diverse customer telephone inquiries of applicable devices within the assigned areas of responsibility.

Cambridge, MA21 days ago

The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Portsmouth, NH30 days ago

About FirstLight: FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services.

Woburn, Massachusetts30+ days ago

Role OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.

Boston, MA30+ days ago

Qualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.

Boston, MA11 days ago

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.

Chelmsford, MA12 days ago

You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.

Nashua, New Hampshire18 days ago

A Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.

Northborough, MA30+ days ago

Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.

Boston, MA18 days ago

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Saugus, MA30+ days ago

As one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.

Woburn, MA30+ days ago

$21.69–$36.15 Per Hour

Parker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

New!

Concord, MAToday

This role will focus on product image creation, image optimization, digital asset organization, supporting new product launches, and assisting customers with order-related inquiries and support needs. We are seeking a detail-oriented Product Image Designer & Customer Support Specialist to create and maintain high-quality product imagery across our eCommerce channels while also supporting our customer experience team.

Boston, MA11 days ago

$72,000–$90,000 Per Year

Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. The estimated total cash compensation range for this role is:$72,000—$90,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.

Wellesley, MA25 days ago

$18–$22 Per Hour

4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. The Customer Support Associate is responsible for the following: Work with our customers to ensure their needs are managed to the highest level of satisfaction and any issues or problems are addressed promptly and professionally to retain business.

Somerville, MA30+ days ago

What You'll Do Customer Engagement & Success Act as a trusted point of contact for customers on operational and data-related questions, working closely with Account Managers to ensure a smooth, high-quality experience. This is a hybrid role that sits at the intersection of customer success and data-driven analysis - not a sales role, but one that requires strong customer-facing skills and genuine curiosity about how things work.

MA30+ days ago

$65,000–$70,000 Per Year

Working exclusively at the manufacturing plant or distribution center level, Spoiler Alert offers a best-in-class B2B sales platform that enables food & beverage brands to manage their liquidation processes across a private network of discount retailers and nonprofit channels - with a heavy focus on maximizing value recovery, strengthening customer relationships, and increasing the effectiveness of supply chain managers tasked with handling these typically manual sales processes. While we care deeply about our customers' financial and operational improvements, our team's hearts and minds are motivated by the impact our work has in addressing some of the largest environmental and social opportunities of our generation - at the intersection of food waste, resource deficiency, climate change, affordable nutrition, and hunger.

Boston, MA23 days ago

$80,300–$143,990 Per Year

Partner closely with leaders across Customer Success, Adoption, Product, Engineering, Operations, and other business functions to represent the Voice of the Customer by identifying trends, risks, operational gaps, and emerging customer expectations, translating insights into actionable improvements that drive customer outcomes, scalable support experiences, and business impact. Create an environment of continuous improvement by leading strategic and operational initiatives focused on digital transformation, operational scalability, automation, AI-enabled support experiences, and evolving support models that elevate customer experiences, improve efficiency, and drive scalable processes, consistency, collaboration, and organizational maturity across teams and regions.

North Andover, MA28 days ago

The Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product.

Boston, MA28 days ago

Full-time

This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.

Andover, MA30+ days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

Methuen, Massachusetts30+ days ago

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

Waltham, MA11 days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

North Andover, MA28 days ago

As a Customer Support Manager, you will be responsible for providing excellent service, coaching, training, mentoring, motivating, and managing of the support team. TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team.

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Customer Support Jobs in Lawrence, MA

Customer Service Representative Vaco LLC

Financial Customer Associate - Merrimack, NH Fidelity Investments

Customer Service Representative & Scheduler Sylvester Electric, Inc.

Customer Support Specialist Wakefield Thermal Solutions, Inc.

Customer Service Representative Franklin Professionals

Customer Experience Coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Financial Customer Associate - Bilingual- Merrimack Fidelity Investments

CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams

Multi-Location Bilingual Portuguese Customer Service Specialist Sherwin-Williams

Medicare Sales and Customer Services Manager Brooksby Village by Erickson Senior Living

Customer Service Specialist Sherwin-Williams

Multi-Location Customer Service Specialist Sherwin-Williams

Local Account Executive XPO

Equipment Rental Specialist Sunbelt Rentals

Outside Sales Representative / Training Provided / Weekly Pay Safe Haven Security

Customer Support Representative Travelcareerlaunch

Customer Support Specialist JazzHR Product Team

Representative - Customer Service (Sales Support) WESCO International Inc

Customer Support Representative IAPP

Representative - Customer Service (Sales Support) WESCO

Customer Support Technician Fresenius Medical Care

Customer Support Representative - Merrimack Fidelity

Customer Support Technician Fresenius Medical Care AG & Co KGaA

Office Administrative and Customer Support - Supply Center Specialist Mindlance

Customer Support Specialist Firstlight Fiber Inc

Customer Support & Quotes Coordinator Xico Lighting

Customer Support Representative Synchrony Financial

Customer Support Reps - AI Training - Boston, US Prolific Academic Ltd

Customer Support Specialist Metro Medical

Customer Account Support Specialist Amphenol Printed Circuits

Customer Support Specialist - Industrial Supply SunSource

Customer Support I, Customs Compliance Magaya Corporation

Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture Inc

Customer Service Rep - Support Team Member Parker Hannifin Corp

Product Image Designer & Customer Support Specialist Swing Design

Customer Support Engineer Datavant

Customer Support Associate (2nd Shift) 4G Clinical LLC

Customer Support Manager Topsort, Inc.

Customer Support Associate Spoiler Alert

Customer Support Manager Autodesk Inc

TSD Customer Experience Analyst Support The Reynolds and Reynolds Company

Administrative Assistant – Field Operations and Customer Support Sea Machines

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market Inc

Customer Support Representative (Part Time) Greater Lawrence Family Health Center

Enablement Lead, Customer and Partner Support Xometry

TSD Customer Support Manager The Reynolds and Reynolds Company

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