Wakefield Thermal Solutions, Inc.Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Franklin ProfessionalsNewCustomer Service Representative Franklin ProfessionalsCustomer Service RepresentativeLittleton, MAJoin our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.
Sherwin-WilliamsNewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Wilmington, MA$21–$21The individual selected for this role will be expected to work at stores located at:# 5176188 Main Street, Wilmington, MA 01887-2099 and #5384 at 349 Main Street, Reading, MA 01867This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sherwin-WilliamsNewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Needham, MA$20–$20The individual selected for this role will be expected to work at Store #5697, located at: 1068 Great Plain Avenue, Needham, MA 02492This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Trust 1 ServicesOffice & Csr Manager Trust 1 ServicesOffice & Csr ManagerQuincy, MA$60,000–$80,000 / yearWe’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.
Fidelity InvestmentsNewSenior Systems Services and Support Analyst Fidelity InvestmentsSenior Systems Services and Support AnalystDerry, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. This role directly supports the day-to-day and long-term security needs of the mainframe environment, ensuring that identity controls, system configurations, access provisioning, and monitoring functions remain accurate, compliant, and highly reliable.
TJ MaxxNewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
MarshallsNewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorBedford, NH$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
MarshallsNewCustomer Experience Coordinator FT MarshallsCustomer Experience Coordinator FTEpping, NH$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Fidelity InvestmentsNewFinancial Customer Associate - Bilingual- Merrimack Fidelity InvestmentsFinancial Customer Associate - Bilingual- MerrimackMerrimack, NHCustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.
SevitaNewDirect Support Professional SevitaDirect Support ProfessionalBoston, MAVehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
Craft MassachusettsCSSR - Customer Service Sales Rep - Part Time Craft MassachusettsCSSR - Customer Service Sales Rep - Part TimeQuincy, MA$20–$23This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.
Brooksby Village by Erickson Senior LivingNewMedicare Sales and Customer Services Manager Brooksby Village by Erickson Senior LivingMedicare Sales and Customer Services ManagerPeabody, MA$40,000–$50,000 / yearSee Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.
Sherwin-WilliamsNewCustomer Service Specialist Sherwin-WilliamsCustomer Service SpecialistLondonderry, NHThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Franklin ProfessionalsNewCall Center Rep Franklin ProfessionalsCall Center RepLeominster, MAWhen you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees. You will work with a highly respected market leader offering solutions that make a real impact on people’s lives.
Sunbelt RentalsNewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShrewsbury, MA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Safe Haven SecurityNewOutside Sales Representative / Training Provided / Weekly Pay Safe Haven SecurityOutside Sales Representative / Training Provided / Weekly PayWestford, MA$70,000–$125,000 / yearReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Vaughan Plumbing And Heating, llcNewDispatcher / Customer Service Representative (Plumbing & Heating) Vaughan Plumbing And Heating, llcDispatcher / Customer Service Representative (Plumbing & Heating)Boston, MA$72,000–$93,000 / yearFull timeThe Dispatcher / CSR is responsible for answering incoming customer calls, scheduling service appointments, dispatching technicians efficiently, and providing exceptional customer service. This role serves as the first point of contact for customers and plays a critical role in maintaining a full schedule, maximizing technician productivity, and ensuring every customer receives prompt and professional service.
Fidelity InvestmentsFinancial Customer Associate - Merrimack, NH Fidelity InvestmentsFinancial Customer Associate - Merrimack, NHMerrimack, NHFull timeIn this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Covington site.
CovenirCustomer Support Specialist CovenirCustomer Support SpecialistWorcester, MassachusettsRemoteA successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change.
VencoraCustomer Support Specialist VencoraCustomer Support SpecialistWorcester, MassachusettsRemoteA successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change.
WESCORepresentative - Customer Service (Sales Support) WESCORepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
JazzHR Product TeamNewCustomer Support Specialist JazzHR Product TeamCustomer Support SpecialistBoston, MassachusettsTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
WESCO International IncRepresentative - Customer Service (Sales Support) WESCO International IncRepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
Volaris GroupCustomer Support Specialist Volaris GroupCustomer Support SpecialistWorcester, MassachusettsRemoteA successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change.
Synchrony FinancialCustomer Support Representative Synchrony FinancialCustomer Support RepresentativeBoston, MAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Fresenius Medical CareCustomer Support Technician Fresenius Medical CareCustomer Support TechnicianLawrence, MassachusettsEstablish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
FidelityCustomer Support Representative - Merrimack FidelityCustomer Support Representative - MerrimackMerrimack, New HampshireCustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.
Fresenius Medical Care AG & Co KGaANewCustomer Support Technician Fresenius Medical Care AG & Co KGaACustomer Support TechnicianLawrence, MAEstablish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. PURPOSE AND SCOPE: The Associate Support Technician provides technical support on diverse customer telephone inquiries of applicable devices within the assigned areas of responsibility.
MindlanceOffice Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
Magaya CorporationCustomer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceBoston, MATeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Parker Hannifin CorpCustomer Service Rep - Support Team Member Parker Hannifin CorpCustomer Service Rep - Support Team MemberWoburn, MA$21.69–$36.15 / hourParker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
Metro MedicalCustomer Support Specialist Metro MedicalCustomer Support SpecialistChelmsford, MAYou'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.
Prolific Academic LtdCustomer Support Reps - AI Training - Boston, US Prolific Academic LtdCustomer Support Reps - AI Training - Boston, USBoston, MAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Greater Lawrence Family Health CenterCustomer Support Representative (Part Time) Greater Lawrence Family Health CenterCustomer Support Representative (Part Time)Methuen, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
Amphenol Printed CircuitsCustomer Account Support Specialist Amphenol Printed CircuitsCustomer Account Support SpecialistNashua, New HampshireA Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.
Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadDedham, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
SunSourceCustomer Support Specialist - Industrial Supply SunSourceCustomer Support Specialist - Industrial SupplyNorthborough, MAEssential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.
Autodesk IncCustomer Support Manager Autodesk IncCustomer Support ManagerBoston, MA$80,300–$143,990 / yearPartner closely with leaders across Customer Success, Adoption, Product, Engineering, Operations, and other business functions to represent the Voice of the Customer by identifying trends, risks, operational gaps, and emerging customer expectations, translating insights into actionable improvements that drive customer outcomes, scalable support experiences, and business impact. Create an environment of continuous improvement by leading strategic and operational initiatives focused on digital transformation, operational scalability, automation, AI-enabled support experiences, and evolving support models that elevate customer experiences, improve efficiency, and drive scalable processes, consistency, collaboration, and organizational maturity across teams and regions.
4G Clinical LLCCustomer Support Associate (2nd Shift) 4G Clinical LLCCustomer Support Associate (2nd Shift)Wellesley, MA$18–$22 / hour4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. The Customer Support Associate is responsible for the following: Work with our customers to ensure their needs are managed to the highest level of satisfaction and any issues or problems are addressed promptly and professionally to retain business.
Klaviyo IncCustomer Support Specialist Klaviyo IncCustomer Support SpecialistBoston, MA$26.92–$40.38 / hourHow you will make a difference: Develop an in-depth knowledge of the Klaviyo platform Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies. Diagnose software issues and resolve escalated customer complaints engage using established processes Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions) Communicate thoughtfully and effectively with all Klaviyo customers Document troubleshooting and problem resolution steps.
DatavantCustomer Support Engineer DatavantCustomer Support EngineerBoston, MA$72,000–$90,000 / yearGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. The estimated total cash compensation range for this role is:$72,000—$90,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
AxonSenior Customer Technical Support Representative AxonSenior Customer Technical Support RepresentativeBoston, MA$26.26–$42.02 / hourIf you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.
Spoiler AlertCustomer Support Associate Spoiler AlertCustomer Support AssociateMA$65,000–$70,000 / yearWorking exclusively at the manufacturing plant or distribution center level, Spoiler Alert offers a best-in-class B2B sales platform that enables food & beverage brands to manage their liquidation processes across a private network of discount retailers and nonprofit channels - with a heavy focus on maximizing value recovery, strengthening customer relationships, and increasing the effectiveness of supply chain managers tasked with handling these typically manual sales processes. While we care deeply about our customers' financial and operational improvements, our team's hearts and minds are motivated by the impact our work has in addressing some of the largest environmental and social opportunities of our generation - at the intersection of food waste, resource deficiency, climate change, affordable nutrition, and hunger.
Topsort, Inc.Customer Support Manager Topsort, Inc.Customer Support ManagerSomerville, MAWhat You'll Do Customer Engagement & Success Act as a trusted point of contact for customers on operational and data-related questions, working closely with Account Managers to ensure a smooth, high-quality experience. This is a hybrid role that sits at the intersection of customer success and data-driven analysis - not a sales role, but one that requires strong customer-facing skills and genuine curiosity about how things work.
The Reynolds and Reynolds CompanyTSD Customer Experience Analyst Support The Reynolds and Reynolds CompanyTSD Customer Experience Analyst SupportNorth Andover, MAThe Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product.
Sea MachinesAdministrative Assistant – Field Operations and Customer Support Sea MachinesAdministrative Assistant – Field Operations and Customer SupportBoston, MAFull timeThis role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.
The Reynolds and Reynolds CompanyTSD Customer Support Manager The Reynolds and Reynolds CompanyTSD Customer Support ManagerNorth Andover, MAAs a Customer Support Manager, you will be responsible for providing excellent service, coaching, training, mentoring, motivating, and managing of the support team. TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team.