Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeWakefield, MA$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Tempus Unlimited Inc.NewCall Center Customer Service Representative Tempus Unlimited Inc.Call Center Customer Service RepresentativeStoughton, MAWorking with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment.
Beacon Hill Staffing GroupCustomer Service Representative Beacon Hill Staffing GroupCustomer Service RepresentativeBoston, MAFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.
WegmansNewCustomer Service Associate WegmansCustomer Service AssociateChestnut Hill, MA$18–$19 / hourWith an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans! Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Forward AirNewCustomer Relations Coordinator Forward AirCustomer Relations CoordinatorBoston, MA$20.79–$20.79The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.
Trust 1 ServicesNewOffice & Csr Manager Trust 1 ServicesOffice & Csr ManagerQuincy, MA$60,000–$80,000 / yearWe’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.
Beacon Hill Staffing GroupOperations Support Associate Beacon Hill Staffing GroupOperations Support AssociateBoston, MA$25–$25 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.
TJ MaxxCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FedExNewRetail Customer Service Associate FedExRetail Customer Service AssociateProvidence, Rhode Island$17–$19.98 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Year Up UnitedNewCustomer Service Job Training Program Year Up UnitedCustomer Service Job Training ProgramBoston, MAYear Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.
Tempus Unlimited Inc.NewInformation Technology Support Technician Tempus Unlimited Inc.Information Technology Support TechnicianStoughton, MATwo to 5 years of IT support/Help Desk experience in a user-oriented environment, a strong understanding of a wide variety of personal computing equipment, computer software applications and networking equipment. Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment.
HighLevelDirector, Customer Retention - Remote HighLevelDirector, Customer Retention - RemoteBoston, MARemote$114,000–$194,000 / yearEstablish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).
Fidelity InvestmentsNewFinancial Customer Associate - Bilingual- Merrimack Fidelity InvestmentsFinancial Customer Associate - Bilingual- MerrimackNorth Billerica, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.
Fidelity InvestmentsNewFinancial Customer Associate - Merrimack Fidelity InvestmentsFinancial Customer Associate - MerrimackLittleton, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
Fidelity InvestmentsNewFinancial Customer Associate - Bilingual- Smithfield Fidelity InvestmentsFinancial Customer Associate - Bilingual- SmithfieldMarlborough, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.
Fidelity InvestmentsNewFinancial Customer Associate - Smithfield Fidelity InvestmentsFinancial Customer Associate - SmithfieldAttleboro, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
Waste ConnectionsNewAssistant Controller Waste ConnectionsAssistant ControllerMilton, MAAs an Assistant Controller at Waste Connections, your success is dependent on your ability to understand the many facets of the business to be able to provide the necessary support of being a true business partner to the District Managers. Working with the other departments might include riding along with drivers and our sales team, or getting familiar with our billing system by sitting with a Customer Service Representative.
Precision Engineering LLCBusiness Development Representative Precision Engineering LLCBusiness Development RepresentativeUxbridge, MAHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.
Cox CommunicationsNewClient Solutions Retention Representative (Cox Business) Cox CommunicationsClient Solutions Retention Representative (Cox Business)Johnston, RI$19.13–$28.65Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing: Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers. Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
Cox CommunicationsNewInside Solutions Representative (Cox Business) Cox CommunicationsInside Solutions Representative (Cox Business)Warwick, RI$19.13–$28.65Generate new business leads through proactive outreach and referral requests from existing customers, while cultivating long-term client relationships and building a strong, repeat customer base. Here's more on what that'll look like: Handle inbound business customer calls related to new service activation, service upgrades, and account transfers, ensuring a seamless customer experience.
Safe Haven SecurityNewOutside Sales Representative / Training Provided / Weekly Pay Safe Haven SecurityOutside Sales Representative / Training Provided / Weekly PayBurlington, MA$70,000–$125,000 / yearReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Company ConfidentialCustomer Support Specialist Company ConfidentialCustomer Support SpecialistQuincy, MAFull timeBachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
A-Line Staffing Solutions LLCBilingual Customer Service Representative – Banking {170179} A-Line Staffing Solutions LLCBilingual Customer Service Representative – Banking {170179}Lincoln, RI$26–$26 / hourSupport customers with credit cards, lending solutions, checking accounts, and savings accounts. Responsibilities: Assist clients through inbound calls regarding credit and short-term lending needs.
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
A-Line Staffing Solutions LLCCustomer Service Rep - Banking Call Center -Lincoln RI {170180} A-Line Staffing Solutions LLCCustomer Service Rep - Banking Call Center -Lincoln RI {170180}Lincoln, RI$26–$26 / hourMinimum 2 years of customer service, call center, retail, hospitality, sales, or banking experience preferred . Responsibilities: • Handle inbound customer calls regarding banking products and account services .
A-Line Staffing Solutions LLCBanking Customer Service(Spanish/Bilingual) {170179} A-Line Staffing Solutions LLCBanking Customer Service(Spanish/Bilingual) {170179}Lincoln, RI$26–$26 / hourA leading financial services organization is seeking motivated and customer focused Bilingual Customer Service Representatives to support clients with banking, lending, and financial service needs. Support and fulfill banking products including credit cards, checking accounts, savings accounts, and lending solutions .
A-Line Staffing Solutions LLCBilingual Banker CSR (Spanish/English) – Direct Hire A-Line Staffing Solutions LLCBilingual Banker CSR (Spanish/English) – Direct HireLincoln, RI$26–$26 / hourThis role is responsible for handling inbound customer inquiries, identifying financial needs, recommending appropriate products and services, and delivering an exceptional client experience. Educate clients on available financial products including checking accounts, savings accounts, credit cards, and lending solutions .
A-Line Staffing Solutions LLCTechnical Support Representative ($17.00/hr) - 169044 A-Line Staffing Solutions LLCTechnical Support Representative ($17.00/hr) - 169044Smithfield, RI$17–$17 / hourProvide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades. If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
A-Line Staffing Solutions LLCBilingual Customer Service Banker A-Line Staffing Solutions LLCBilingual Customer Service BankerLincoln, RI$26–$26 / hourThe Bilingual Customer Service Banker is responsible for assisting clients through incoming calls with needs for credit and short-term lending while identifying additional opportunities to help them achieve their financial goals. A-Line Staffing is seeking a motivated and detail-oriented Bilingual Customer Service Banker (English/Spanish) This role offers career growth, a supportive work environment, and full-time hours (40+ per week).
A-Line Staffing Solutions LLCCustomer Service Banker A-Line Staffing Solutions LLCCustomer Service BankerLincoln, RI$26–$26 / hourThe Customer Service Banker is responsible for assisting clients through incoming calls with their credit and short-term lending needs while identifying additional financial opportunities. Relationship Building: Create a positive client experience through active listening, addressing questions clearly using plain language, building rapport, and handling objections effectively.
A-Line Staffing Solutions LLCCall Center Representative {165910} A-Line Staffing Solutions LLCCall Center Representative {165910}East Providence, RI$18–$20 / hourThe Representative provides expert, “right-fit” guidance across a full suite of products and services, ensuring customers feel supported throughout their experience. Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment.
Company ConfidentialClient Service Representative - remote Company ConfidentialClient Service Representative - remoteBoston, MARemoteFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
A-Line Staffing Solutions LLCBanking Call Center Representative - 170180 A-Line Staffing Solutions LLCBanking Call Center Representative - 170180Lincoln, RI$26–$26 / hourCross-sell and upsell products including credit cards, checking accounts, savings accounts, and lending solutions. Sales, cross-selling, upselling, or referral experience strongly preferred.
Koch IncCustomer Service/ Support Representative Koch IncCustomer Service/ Support RepresentativeSouth Grafton, MA$75,000–$90,000 / yearAs a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.
TravelcareerlaunchCustomer Support Representative TravelcareerlaunchCustomer Support RepresentativeBoston, MARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
NR Consulting LLCCustomer Service IT Support Representative NR Consulting LLCCustomer Service IT Support RepresentativeBoston, MAIn conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the user s pre-provisioned data can be associated with their MyMassGov SSO account.
AxonNewSenior Customer Technical Support Representative AxonSenior Customer Technical Support RepresentativeBoston, MA$26.26–$42.02 / hourIf you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.
The Panther GroupCustomer Support Representative (Remote-Contract) The Panther GroupCustomer Support Representative (Remote-Contract)Oxford, MARemoteThis role supports customers using educational technology products and requires strong communication skills, reliability, and the ability to navigate multiple systems in a remote environment. This fully remote opportunity is ideal for professionals who are tech-savvy, customer-focused, and comfortable managing inquiries through phone, email, and chat platforms.
Synchrony FinancialCustomer Support Representative Synchrony FinancialCustomer Support RepresentativeBoston, MAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
WESCONewRepresentative - Customer Service (Sales Support) WESCORepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Boston, MACompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
WESCO International IncNewRepresentative - Customer Service (Sales Support) WESCO International IncRepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
MindlanceOffice Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
Wilson Language TrainingCustomer Support Specialist/Operations Generalist (Temporary Position) Wilson Language TrainingCustomer Support Specialist/Operations Generalist (Temporary Position)Oxford, MAContacts customers to respond to inquiries, ensure accurate processing of material orders or to resolve issues such as incomplete, incorrect, or duplicate shipments. Wilson Language Training is recruiting for four temporary positions to support our Customer Service and Order Entry Operations areas from May 1, 2026 to October 1, 2026.
Prolific Academic LtdNewCustomer Support Reps - AI Training - Boston, US Prolific Academic LtdCustomer Support Reps - AI Training - Boston, USBoston, MAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
SunSourceCustomer Support Specialist - Industrial Supply SunSourceCustomer Support Specialist - Industrial SupplyNorthborough, MAEssential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.
Magaya CorporationCustomer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceBoston, MATeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Xico LightingCustomer Support & Quotes Coordinator Xico LightingCustomer Support & Quotes CoordinatorWoburn, MassachusettsRole OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.
DatavantNewCustomer Support Engineer DatavantCustomer Support EngineerBoston, MA$72,000–$90,000 / yearGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. The estimated total cash compensation range for this role is:$72,000—$90,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
Xometry IncEnablement Lead, Customer and Partner Support Xometry IncEnablement Lead, Customer and Partner SupportWaltham, MA$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.