1,062 Results for

Customer Support Jobs in Milford, MA

Jobs

New!

Wakefield, MAToday

$20–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Quincy, MA11 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Woburn, MA3 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Pinehurst, MA4 days ago

Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.

Quincy, MA8 days ago

$20–$23

This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.

Providence, Rhode Island15 days ago

$17–$19.98 Per Hour
Full-time

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

New!

Needham, MAToday

$20–$20

The individual selected for this role will be expected to work at Store #5697, located at: 1068 Great Plain Avenue, Needham, MA 02492This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

New!

Wilmington, MAToday

$21–$21

The individual selected for this role will be expected to work at stores located at:# 5176188 Main Street, Wilmington, MA 01887-2099 and #5384 at 349 Main Street, Reading, MA 01867This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

New!

Seekonk, MAToday

$20–$20

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

New!

Uxbridge, MA6 days ago

Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.

Lincoln, RI30 days ago

$26–$26 Per Hour

Support customers with credit cards, lending solutions, checking accounts, and savings accounts. Responsibilities: Assist clients through inbound calls regarding credit and short-term lending needs.

Lincoln, RI30 days ago

$26–$26 Per Hour

Minimum 2 years of customer service, call center, retail, hospitality, sales, or banking experience preferred . Responsibilities: • Handle inbound customer calls regarding banking products and account services .

Lincoln, RI30+ days ago

$26–$26 Per Hour

A leading financial services organization is seeking motivated and customer focused Bilingual Customer Service Representatives to support clients with banking, lending, and financial service needs. Support and fulfill banking products including credit cards, checking accounts, savings accounts, and lending solutions .

Boston, MA7 days ago

$72,000–$93,000 Per Year
Full-time

The Dispatcher / CSR is responsible for answering incoming customer calls, scheduling service appointments, dispatching technicians efficiently, and providing exceptional customer service. This role serves as the first point of contact for customers and plays a critical role in maintaining a full schedule, maximizing technician productivity, and ensuring every customer receives prompt and professional service.

Lincoln, RI30+ days ago

$26–$26 Per Hour

This role is responsible for handling inbound customer inquiries, identifying financial needs, recommending appropriate products and services, and delivering an exceptional client experience. Educate clients on available financial products including checking accounts, savings accounts, credit cards, and lending solutions .

Lincoln, RI21 days ago

$26–$26 Per Hour

The Bilingual Customer Service Banker is responsible for assisting clients through incoming calls with needs for credit and short-term lending while identifying additional opportunities to help them achieve their financial goals. A-Line Staffing is seeking a motivated and detail-oriented Bilingual Customer Service Banker (English/Spanish) This role offers career growth, a supportive work environment, and full-time hours (40+ per week).

Lincoln, RI21 days ago

$26–$26 Per Hour

The Customer Service Banker is responsible for assisting clients through incoming calls with their credit and short-term lending needs while identifying additional financial opportunities. Relationship Building: Create a positive client experience through active listening, addressing questions clearly using plain language, building rapport, and handling objections effectively.

Boston, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

South Grafton, MA21 days ago

$75,000–$90,000 Per Year

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.

Worcester, Massachusetts30+ days ago

Remote

A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change.

Worcester, Massachusetts30+ days ago

Remote

Oxford, MA30+ days ago

Remote

This role supports customers using educational technology products and requires strong communication skills, reliability, and the ability to navigate multiple systems in a remote environment. This fully remote opportunity is ideal for professionals who are tech-savvy, customer-focused, and comfortable managing inquiries through phone, email, and chat platforms.

Woburn, MA12 days ago

As a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

Boston, Massachusetts7 days ago

Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

Woburn, MA10 days ago

As a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Cambridge, MA20 days ago

The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Norwood, Massachusetts30+ days ago

POSITION SUMMARY: The Senior Manager Customer Support – Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. The Senior Manager Customer Support – Environmental Solutions operates as a hands-on leader, balancing day-to-day execution with continuous improvement, while serving as a key escalation point and strategic partner to Sales, Operations, Compliance, IT, and Enterprise Programs.

Woburn, Massachusetts30+ days ago

Role OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.

Worcester, Massachusetts30+ days ago

Remote

Boston, MA10 days ago

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.

Boston, MA30+ days ago

Qualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.

Boston, MA17 days ago

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Riverside, RI30+ days ago

$22–$25 Per Hour

As part of our dedicated team, you'll create positive interactions with our customers every day, whether that's delivering a memorable service experience, or helping to problem-solve an issue - they'll want to tell friends or family about the service they received as a customer. Provide accurate complete claims processing, and records management using established procedures in moving/placing documents appropriately through software (e.g., claims management system) or manual methods, to maintain claim records.

Pawtucket, RI12 days ago

$47,350–$51,514 Per Year

REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGES, SKILLS AND CAPACITIES: A working knowledge of government services and programs; a working knowledge of telephone switchboard or control console operation; the ability to follow written and oral instructions; the ability to communicate clearly and positively with coworkers and the public; the ability to type utilizing word processing equipment with reasonable speed and accuracy; the ability to establish and maintain effective working relationships with supervisors, staff and the public; and related capacities and abilities. GENERAL STATEMENT OF DUTIES: To be responsible for the operation of a Department of Human Services (DHS) central telephone console or similar device and, as agency receptionist, to serve as the initial point of contact for customers of DHS; to perform routine clerical tasks; to provide information to DHS customers about the availability of benefits programs and services at the initial point of entry; to do related work as required.

Northborough, MA30+ days ago

Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.

Saugus, MA30+ days ago

As one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.

Oxford, MA30+ days ago

Contacts customers to respond to inquiries, ensure accurate processing of material orders or to resolve issues such as incomplete, incorrect, or duplicate shipments. Wilson Language Training is recruiting for four temporary positions to support our Customer Service and Order Entry Operations areas from May 1, 2026 to October 1, 2026.

Woburn, MA30+ days ago

$21.69–$36.15 Per Hour

Parker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

MA30+ days ago

$65,000–$70,000 Per Year

Working exclusively at the manufacturing plant or distribution center level, Spoiler Alert offers a best-in-class B2B sales platform that enables food & beverage brands to manage their liquidation processes across a private network of discount retailers and nonprofit channels - with a heavy focus on maximizing value recovery, strengthening customer relationships, and increasing the effectiveness of supply chain managers tasked with handling these typically manual sales processes. While we care deeply about our customers' financial and operational improvements, our team's hearts and minds are motivated by the impact our work has in addressing some of the largest environmental and social opportunities of our generation - at the intersection of food waste, resource deficiency, climate change, affordable nutrition, and hunger.

Boston, MA10 days ago

$72,000–$90,000 Per Year

Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. The estimated total cash compensation range for this role is:$72,000—$90,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.

Wellesley, MA24 days ago

$18–$22 Per Hour

4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. The Customer Support Associate is responsible for the following: Work with our customers to ensure their needs are managed to the highest level of satisfaction and any issues or problems are addressed promptly and professionally to retain business.

Somerville, MA30+ days ago

What You'll Do Customer Engagement & Success Act as a trusted point of contact for customers on operational and data-related questions, working closely with Account Managers to ensure a smooth, high-quality experience. This is a hybrid role that sits at the intersection of customer success and data-driven analysis - not a sales role, but one that requires strong customer-facing skills and genuine curiosity about how things work.

Boston, MA22 days ago

$80,300–$143,990 Per Year

Partner closely with leaders across Customer Success, Adoption, Product, Engineering, Operations, and other business functions to represent the Voice of the Customer by identifying trends, risks, operational gaps, and emerging customer expectations, translating insights into actionable improvements that drive customer outcomes, scalable support experiences, and business impact. Create an environment of continuous improvement by leading strategic and operational initiatives focused on digital transformation, operational scalability, automation, AI-enabled support experiences, and evolving support models that elevate customer experiences, improve efficiency, and drive scalable processes, consistency, collaboration, and organizational maturity across teams and regions.

Foxboro, MA30+ days ago

$86,400–$129,600 Per Year

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Field Support & Travel Travel may be required on occasion to support customer needs, including onsite troubleshooting, complex issue resolution, data collection, system audits, and software upgrades.

Waltham, MA10 days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

Boston, Massachusetts28 days ago

This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.

Providence, RI20 days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

Boston, MA30+ days ago

$26.92–$40.38 Per Hour

How you will make a difference: Develop an in-depth knowledge of the Klaviyo platform Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies. Diagnose software issues and resolve escalated customer complaints engage using established processes Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions) Communicate thoughtfully and effectively with all Klaviyo customers Document troubleshooting and problem resolution steps.

Foxboro, MA30+ days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

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Customer Support Jobs in Milford, MA

Customer Service Representative Vaco LLC

Office & Csr Manager Trust 1 Services

Customer Expierience Coordinator TJ Maxx

Financial Customer Associate - Bilingual- Merrimack Fidelity Investments

CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts

Retail Customer Service Associate FedEx

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams

Bilingual Customer Service Specialist (Spanish or Portuguese) Sherwin-Williams

Business Development Representative - Industrial Manufacturing Precision Engineering LLC

Bilingual Customer Service Representative – Banking {170179} A-Line Staffing Solutions LLC

Customer Service Rep - Banking Call Center -Lincoln RI {170180} A-Line Staffing Solutions LLC

Banking Customer Service(Spanish/Bilingual) {170179} A-Line Staffing Solutions LLC

Dispatcher / Customer Service Representative (Plumbing & Heating) Vaughan Plumbing And Heating, llc

Bilingual Banker CSR (Spanish/English) – Direct Hire A-Line Staffing Solutions LLC

Bilingual Customer Service Banker A-Line Staffing Solutions LLC

Customer Service Banker A-Line Staffing Solutions LLC

Customer Support Representative Travelcareerlaunch

Customer Service/ Support Representative Koch Inc

Customer Support Specialist Covenir

Customer Support Specialist Vencora

Customer Support Representative (Remote-Contract) The Panther Group

Representative - Customer Service (Sales Support) WESCO International Inc

Customer Support Specialist JazzHR Product Team

Representative - Customer Service (Sales Support) WESCO

Office Administrative and Customer Support - Supply Center Specialist Mindlance

Senior Manager Customer Support - Environmental Solutions Republic Services

Customer Support & Quotes Coordinator Xico Lighting

Customer Support Specialist Volaris Group

Customer Support Reps - AI Training - Boston, US Prolific Academic Ltd

Customer Support Representative Synchrony Financial

Customer Support I, Customs Compliance Magaya Corporation

Fraud Customer Support Sr Specialist - 2nd shift Citizens Financial Group Inc

CUSTOMER SUPPORT SPECIALIST I (DHS) State of Rhode Island

Customer Support Specialist - Industrial Supply SunSource

Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture Inc

Customer Support Specialist/Operations Generalist (Temporary Position) Wilson Language Training Corp

Customer Service Rep - Support Team Member Parker Hannifin Corp

Customer Support Associate Spoiler Alert

Customer Support Engineer Datavant

Customer Support Associate (2nd Shift) 4G Clinical LLC

Customer Support Manager Topsort, Inc.

Customer Support Manager Autodesk Inc

Foxboro DCS Senior Customer Support Engineer Schneider Electric SE

Enablement Lead, Customer and Partner Support Xometry

Administrative Assistant – Field Operations and Customer Support Sea Machines

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market Inc

Customer Support Specialist Klaviyo Inc

Senior Customer Support Engineer Schneider Electric USA, Inc

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