Conduent State & Local Solutions, IncNewBilingual Customer Service Representative Conduent State & Local Solutions, IncBilingual Customer Service RepresentativeUnion, NJ$16.50–$17.50 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Conduent State & Local Solutions, IncNewCustomer Service Representative Conduent State & Local Solutions, IncCustomer Service RepresentativeUnion, NJ$16.50–$17.50Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
GEICONewGEICO Customer Service Representative GEICOGEICO Customer Service RepresentativeMassapequa, NY$21.88–$34.60Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
TJ MaxxNewPart Time Customer Service Coordinator TJ MaxxPart Time Customer Service CoordinatorOceanside, NY$18–$18.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewPart Time Customer Experience Coordinator TJ MaxxPart Time Customer Experience CoordinatorMiddletown, NJ$16.92–$17.42 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FedExNewRetail Customer Service Associate FedExRetail Customer Service AssociateOceanside, New York$20.75–$24.37 / hourPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Sherwin-WilliamsNewMulti-Location Customer Service Specialist Sherwin-WilliamsMulti-Location Customer Service SpecialistFreehold Township, NJThe individual selected for this role will be expected to work at Store #705392, located at: 3440 Rt 9 South Freehold NJ, Store #721045 located at: 2275 W County Line Rd Jackson, NJ, Store #705309 located at: 2204 Route 35 Sea Girt, NJ and Store #703468 located at: 904 Richmond Ave Point Pleasant, NJ.At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sherwin-WilliamsNewCustomer Service Specialist Sherwin-WilliamsCustomer Service SpecialistToms River, NJThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Sherwin-WilliamsNewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Brooklyn, NY$20–$20The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Union Beer DistributorsNewOff Premise Wine & Spirits Sales Representative - Blueprint Brands - Brooklyn, NY Union Beer DistributorsOff Premise Wine & Spirits Sales Representative - Blueprint Brands - Brooklyn, NYBrooklyn, NY$55,000–$60,700 / yearBlueprint Brands are currently looking for an Off-Premise Sales Rep to sell, promote and grow our ever-expanding portfolio in the world's most fast-paced, competitive, and demanding market – NYC. Work alongside beer team to field and follow up on leads, consult on beverage programs, and be available to for supplemental tasting appointments and product information.
Inizio EngageNewPharmaceutical Field Sales Representative Inizio EngagePharmaceutical Field Sales RepresentativeUnion, NJOur passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.
I & E Insurance Agency & Financial SerivcesCustomer Service/Office Assistant I & E Insurance Agency & Financial SerivcesCustomer Service/Office AssistantPoint Pleasant, NJ$37,000–$48,000 / yearFull timeThe ideal candidate will possess strong communication skills and a passion for helping others BE COMFORTABLE with general office paperwork, filing emails and telephone interactions. Job Summary: We are seeking Office Experienced Assistants /Customer Service Representatives to join our dynamic team.
Winsor ConsultingCustomer Service And Sales Support Representative Winsor ConsultingCustomer Service And Sales Support RepresentativePiscataway, New JerseyTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
Bloomberg LP2026 Bloomberg Customer Support Representative Portuguese Bloomberg LP2026 Bloomberg Customer Support Representative PortugueseNew York, NYWe provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.
LanceSoft IncCustomer Support Representative-II LanceSoft IncCustomer Support Representative-IINew York, NY$23–$24 / hourFull timeEST hours/time zone Duration: 4+ Months Description You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client. on W2 (All Inclusive) Remote (RE, USA, CT, NYC METRO) Schedule: Wed - Sun, 40 hours a week (weekend availability is 100% required).
Globe Life AIL - Lisa RusselWFH Customer Support Agent (Entry Level) Globe Life AIL - Lisa RusselWFH Customer Support Agent (Entry Level)Lakewood, NJRemoteFull timeOur team thrives in a supportive, growth-focused environment where your work directly impacts families—while you build a flexible, long-term career. We’re seeking friendly, service-driven individuals to join our growing remote team and support our valued clients.
Lisa RusselWFH Customer Support Agent (Entry Level) - Globe Life AIL Lisa RusselWFH Customer Support Agent (Entry Level) - Globe Life AILLakewood, New JerseyRemoteOur team thrives in a supportive, growth-focused environment where your work directly impacts families—while you build a flexible, long-term career. We’re seeking friendly, service-driven individuals to join our growing remote team and support our valued clients.
Collibra NVSenior Customer Support Engineer Collibra NVSenior Customer Support EngineerNew York, NY$116,000–$145,000 / yearCollibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer-reported problems. Focused on quality and knowledge of "how" something works, especially what to test in order to execute change with confidence.
Conductor, Inc.Customer Support Specialist Conductor, Inc.Customer Support SpecialistNew York, NY$60,000–$67,000 / yearExcellent organizational, written, and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner level users to highly technical users in our tickets as well as knowledge base articles. We are looking for a passionate Customer Support Specialist, who is seeking a customer-centric, results oriented support guru who thrives on providing support through many different channels of communication - including email, phone, chat, and forums.
Justworks, Inc.Manager, Customer Benefits Support Justworks, Inc.Manager, Customer Benefits SupportNew York, NY$120,000–$132,000 / yearAs an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Benefits Specialists as they expertly handle a high volume of customer Benefits inquiries across multiple channels. At Justworks, youll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
BEUMER Group GmbH & Co KGBid Manager, Customer Support BEUMER Group GmbH & Co KGBid Manager, Customer SupportSomerset, NJ$115,000–$125,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling.
Prolific Academic LtdCustomer Support Reps - AI Training - US Prolific Academic LtdCustomer Support Reps - AI Training - USNew York, NYWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Justworks, Inc.Manager, Customer Payments Support Justworks, Inc.Manager, Customer Payments SupportNew York, NY$120,000–$132,000 / yearAs an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Payments Specialists as they expertly handle a high volume of customer payments inquiries across multiple channels. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
Bob's Discount Furniture IncCustomer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadUnion, NJAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Kaizen LabsCustomer Support Operations Manager Kaizen LabsCustomer Support Operations ManagerNew York, New YorkYou'll own the whole operational picture: the escalation paths, the workflows, the support metrics, the onboarding playbooks, and the training that keeps the team sharp, along with the tooling that powers it (including our Intercom and Fin AI stack). Familiarity with modern support tooling and AI-powered automation (Intercom/Fin or comparable): you don't need to have built it from scratch, but you know how to configure and optimize it to do real work.
Honest NetworksBilingual Customer/Technical Support Associate Honest NetworksBilingual Customer/Technical Support AssociateNew York City, NYRemote$18–$24 / hourHonest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc).
Justworks, Inc.Customer Support Specialist, Payments Justworks, Inc.Customer Support Specialist, PaymentsNew York, NY$35–$38.50 / hourExplain complicated concepts and compliance related to payroll tasks (final pay terminations, overpayments, manual payments) in simple, user-friendly terms for our customers, providing them with both product and subject matter education. Take ownership of key aspects of our customer's payroll and money movement, such as: • Payments • Tax relief programs • End of year filings • ACH processing • Billing • Additional payments related inquiries.
XylemCustomer Support and Field Technician XylemCustomer Support and Field TechnicianMiddletown, New JerseyMust have two (2) years of experience with/in: (i) educating customers about HYPACK software package; (ii) Industry or government experience in hydrographic surveying; (iii) Providing technical support to HYPACK software customers and end users; (iv) operating and troubleshooting equipment and sensors used by customers; (v) developing HYPACK user manual and video tutorials; (vi) testing and integrating with hydrographic and dredging equipment; and managing user support requests using Kayako, software bugs and order workflows using Jira, proposing new development ideas using Aha, and communicating with the developers Confluence. Duties also include: (i) troubleshooting and resolving customer support inquiries; (ii) documenting customer cases, product complaints, and software issues; (iii) authoring knowledge articles to be shared with the customer base through newsletter or other clients’ social media; (iv) providing after-hours support to assist with customer inquiries.
BEUMER Group GmbH & Co KGNewKey Account Manager, Customer Support BEUMER Group GmbH & Co KGKey Account Manager, Customer SupportSomerset, NJ$135,000–$145,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. Successful experience in inspiriting, motivating, and leading People; developing and leading high-functioning teams; strategic and operational planning and budgeting; defining, setting targets for, analyzing, and applying performance metrics to drive qualitative and quantitative improvements; short- and long-term workforce planning and talent development and retention; strategic workflow evaluation, design, and optimization; change design and change management.
Aisles & AbroadRemote Customer Support Advisor | Entry Level Aisles & AbroadRemote Customer Support Advisor | Entry LevelNew York, New YorkRemote$35,000–$65,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment.
Destination CareersCustomer Support | Travel | Remote Destination CareersCustomer Support | Travel | RemoteNew York, New YorkRemote$40,000–$65,000 / yearCustomer Support – Travel Industry (Remote)Location: Remote – USA BasedSchedule: Flexible | Part-Time or Full-Time OptionsAbout Us:We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
Everlaw, Inc.Customer Support Specialist I Everlaw, Inc.Customer Support Specialist INew York, NY$32.70–$41.35 / hourYour work will matter-- the exceptional service you provide directly impacts the success of the legal teams at law firms, corporations, government agencies, and nonprofit organizations who collaborate on our platform every day to discover truth and promote justice. One of Wealthfront's 2021 Career Launching Companies, and ranked #2 on the "2022 Bay Area Best Places to Work" list by the San Francisco Business Times and the Silicon Valley Business Journal.
BEUMER Group GmbH & Co KGEngineering Manager, Customer Support BEUMER Group GmbH & Co KGEngineering Manager, Customer SupportSomerset, NJ$135,000–$150,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. As Manager of Engineering within BEUMER's Customer Support division, you will lead a multidisciplinary team of engineers and technicians responsible for supporting, optimizing, and modernizing BEUMER's installed systems across customer sites.
BEUMER Group GmbH & Co KGElectrical Project Engineer, Customer Support BEUMER Group GmbH & Co KGElectrical Project Engineer, Customer SupportSomerset, NJ$112,000–$122,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling.
Danaher CorpCustomer Technical Support Specialist Danaher CorpCustomer Technical Support SpecialistNew York, NYRemote$26–$36 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Notion Labs IncAI Conversation Designer, Customer Support Notion Labs IncAI Conversation Designer, Customer SupportNew York, NY$136,000–$155,000 / yearYou'll work in a modern LLM-based support stack where quality depends on routing logic, retrieval configuration, evaluation/monitoring, and disciplined release/QA practices in addition to writing. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
Destination CareersOnline Hotel Reservations Specialist | Customer Support Destination CareersOnline Hotel Reservations Specialist | Customer SupportNew York, New YorkRemote$45,000–$65,000 / yearKey Responsibilities:Process and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferencesWhat You’ll Bring:Exceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and accountability in a remote environmentBasic computer proficiency and comfort learning new systemsWhat We Provide:100 % remote structure with flexible schedulingAccess to professional travel training and certification pathsMentorship and advancement opportunities within Destination KnotAccess to industry discounts after completion of onboardingStart your remote career in travel with a team that values service, growth, and professionalism.$45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Location: Remote (U.S.)Employment Type: Flexible Remote PositionIndustry: Travel & HospitalityAbout the Role:We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
PitchBook Data IncCustomer Support Specialist PitchBook Data IncCustomer Support SpecialistNew York, NYOur extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily.
BEUMER Group GmbH & Co KGDirector, Service Management & Hotline Operations, Customer Support BEUMER Group GmbH & Co KGDirector, Service Management & Hotline Operations, Customer SupportSomerset, NJ$165,000–$175,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling.
AdQuickCustomer Support Specialist AdQuickCustomer Support SpecialistNew York, NYRemote$80,000–$85,000We're a fast-growing tech company with hundreds of users relying on our platform every day — and we're looking for a Customer Support Specialist to be their first point of contact when something goes wrong, when they have a question, or when they need help getting more out of the product. If you're someone who loves solving problems, can juggle a high volume of tickets without losing the human touch, and gets satisfaction from a well-closed ticket, we want to talk to you.
Worldwide Jobs LtdCustomer Support Agent Worldwide Jobs LtdCustomer Support AgentNew Jersey, NJThe operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues.
DatavantCustomer Support Engineer DatavantCustomer Support EngineerNew York, NY$72,000–$90,000 / yearGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. The estimated total cash compensation range for this role is:$72,000—$90,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
Culinary DepotCustomer Support Coordinator Culinary DepotCustomer Support CoordinatorNew JerseyIf you are someone who feels personally invested in making sure customers are taken care of—and you don’t rest until the issue is resolved—this role will be a strong fit. Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide.
Etsy IncOperational Readiness Manager, Customer Support Etsy IncOperational Readiness Manager, Customer SupportBrooklyn, NY$107,000–$139,000 / yearProvide deep subject matter expertise across the org, maintain synchronization with Product and Marketing milestones, and contribute to the improvement of First Touch Resolution (FTR) and Total Resolution Time (TRT) through proactive operational readiness. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
Upway France SASRetail & Customer Support Specialist - Tue to Sat - Brooklyn NY Upway France SASRetail & Customer Support Specialist - Tue to Sat - Brooklyn NYBrooklyn, NY$50,000–$53,500 / yearEngage with potential customers through multiple channels: email, chat, phone, and in-person visits; to provide personalized support and expert guidance on our e-bike products. We are now hiring a Customer Support Specialist (Bike Expert, previous experience with e-bikes preferred, but expert knowledge of analog bikes is also welcome) to join our Brooklyn, NY team.
Ocean Power Technologies IncCustomer Support Engineer Ocean Power Technologies IncCustomer Support EngineerMonroe Township, NJ$105,000–$110,000 / yearAbout us: Ocean Power Technologies, Inc. (OPT) provides intelligent maritime solutions and services that enable safer, cleaner, and more productive ocean operations for the defense and security, oil and gas, science and research, and offshore wind markets, including Merrows, which provides AI-capable seamless integration of Maritime Domain Awareness Systems across platforms. Position Summary: We are seeking a proactive and detail-oriented Customer Support Engineer to manage key client relationships in a high-compliance engineering and manufacturing environment, specifically serving U.S. government and defense contracts.
S&P GlobalHead of Customer Service, Support & Operations for Risk & Valuations Services S&P GlobalHead of Customer Service, Support & Operations for Risk & Valuations ServicesNew York, NY$216,500–$257,665 / yearStay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp_0525-Recruitment-Fraud-Alert.pdf) . Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
Regal Voice, IncManager, Customer Support & Experience Regal Voice, IncManager, Customer Support & ExperienceNew York, NY$112,000–$130,000 / yearRESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency • Maintain a deep understanding of Regal's product, customer use cases, and technical architecture to better support B2B customers • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the team. We're moving fast, and the numbers speak for themselves: • Partnered with enterprise brands like Google, AAA, Ro, Coursera • Raised $82M (top tier investors including Emergence & Homebrew) • Completed 250MM+ calls • Driven $7B revenue for customers • Scaled to $## ARR • Built amazing NYC (NoMad) in office culture.
Rutgers The State University of New JerseyIST Customer Support Analyst I Rutgers The State University of New JerseyIST Customer Support Analyst IPiscataway, NJUnder Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Support experience in at least two of the following: Microsoft Suite, Active Directory, Remote Support Software, Remote Access (VPN), Voice Over IP & Voice Services, and familiarity with wireless network connections, Citrix, Antivirus Software and Call Logging.
Quantifind, Inc.Technical Customer Support Manager Quantifind, Inc.Technical Customer Support ManagerNew York City, NY$100,000–$130,000 / yearIn intelligence analysis, Quantifind's solution uniquely combines high resolution entity relationship data with public domain data to assess risk in the context of investigations, bad actor discovery, and corrupted supply chains. Legacy approaches to solving these problems demand increasingly more human resources and still yield lower quality results as the operations expand; Quantifind's solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously.