1,001 Results for

Customer Support Jobs in Palo Alto, CA

Jobs

San Francisco, CA

ul>

Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.

11 days ago

San Francisco, CA

ul>

Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

11 days ago

Palo Alto, CA

Full time

BDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

21 days ago

Fremont, CA

With over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement.

5 days ago

San Francisco, California

$22.10–$25.97 / hour
Full time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.

Preferred Qualifications: .

4 days ago

San Jose, CA

$40,000–$50,000 / year
Full time

We are a growing organization dedicated to helping individuals and families access benefit programs that strengthen their long-term financial security. Our focus is on delivering honest guidance, maintaining professionalism, and ensuring every member we work with receives a supportive and positive experience.

24 days ago

San Jose, California

ul style="min-height:1.5em">

Drive customer demand and deliverables internally with the operation team to meet customer request and commits accordingly. The successful candidate will work closely with contract manufacturers, suppliers, and internal cross-functional development teams to meet product objectives and instill a culture of quality and continuous improvement.

30+ days ago

South San Francisco, CA

$17.75–$34 / hour

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

18 days ago

Pleasanton, CA

$24–$30 / hour

li>Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills.

Expertise in troubleshooting web applications, common browsers, and basic hardware issues on PC, Mac, iOS, and Android platforms.

20 days ago

San Leandro, CA

$31.25–$33.65 / hour

p>Providing courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs.

Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies.

30+ days ago

Sunnyvale, CA

We"re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google"s diverse product ecosystem.

30+ days ago

Sunnyvale, CA

We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience.

30+ days ago

San Francisco, California

Contact Recruiters Whatsapp: Map:

Hosting Right Now

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.

30+ days ago

$21–$23 / hour

POSITION SUMMARY: The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera's division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.

22 days ago

San Francisco, California

We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

30+ days ago

San Francisco, CA

$26–$29 / hour

During that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.

30+ days ago

San Ramon, CA

$67,000–$78,500 / year

You will help triage and resolve customer issues, learn how asset managers use Ridgeline across the investment management lifecycle, and partner with teammates across Customer Experience, Product, and Engineering to create better outcomes for our customers. The impact you will have: Learn Ridgeline workflows across front office, middle office, and back office domains, including portfolio management, trading-adjacent workflows, reconciliation, reporting, data operations, and customer issue triage.

20 days ago

Remote

$162,000–$186,000 / year

The team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

30+ days ago

San Francisco, CA

strong>Cross-Functional Partnership: You will serve as the voice of the customer internally, partnering closely with Product, Engineering, and GTM teams to align on priorities and ensure a seamless customer experience. AI & Automation: You will implement scalable processes, leveraging automation and AI.You will develop the internal knowledge base and training protocols required to handle complex tax nexus and filing inquiries with 100% accuracy.

2 days ago

San Francisco, California

You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own.

Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes.

15 days ago

San Francisco, CA

$60,000–$67,000 / year

Excellent organizational, written, and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner level users to highly technical users in our tickets as well as knowledge base articles. We are looking for a passionate Customer Support Specialist, who is seeking a customer-centric, results oriented support guru who thrives on providing support through many different channels of communication - including email, phone, chat, and forums.

25 days ago

San Francisco, CA

div class="flex max-w-full flex-col grow">

Customer Support & Experience - AI Training. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.

22 days ago

San Jose, CA

div class="flex max-w-full flex-col grow">

Customer Support & Experience - AI Training. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.

22 days ago

Mountain View, California

div class="resumator-jobs-text clrfix" id="resumator-job-description">

Seeking motivated individuals committed to delivering exceptional customer service for our customers. Outbound call to potential customers to answer questions and book appointments.

19 days ago

Fremont, CA

$112,000–$204,000 / year

You'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes.

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction.

30+ days ago

Mountain View, CA

Customer Support Analyst - Day Shift at CENTRL %HEADER_COMPANY_WEBSITE% Customer Support Analyst - Day Shift Mountain View, CA %LABEL_POSITION_TYPE_FULL_TIME% Customer Support %BREADCRUMB_JOB_OPENINGS% Customer Support Analyst - Day Shift %BUTTON_APPLY_TO_POSITION% %BUTTON_APPLY_USING_INDEED% %BUTTON_APPLY_USING_LINKED_IN% CENTRL is a leading risk and compliance technology company that provides AI powered enterprise-grade risk, due diligence, cyber security and privacy management solutions to financial institutions worldwide. 1-3 years of experience in customer service for SaaS application support Preferred Qualifications Optional (Highly Recommended) Excellent technical aptitude and comfortable with learning new applications and software tools Excellent problem-solving skills.

30+ days ago

San Francisco, California

ul style="min-height:1.5em">

Lead the day-to-day management of all customer support queries in line with SLAs, including; account maintenance, troubleshooting issues, training requests and general queries for the region.

As a Technical Customer Support Analyst based in San Francisco you will play a key role in supporting our growth and expansion in the region as a technical product expert in all things Elliptic and the ‘go-to’ person for our customer base.

30+ days ago

San Jose, California

li>Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

7 days ago

San Francisco, CA

li>Proactively collaborate with fellow global Technical Customer Support Representatives, Customer Success Managers and other supporting departments, ensure best practices are applied to ticket to ensure accurate reporting and trend tracking.

The impact you will have: As a Technical Customer Support Analyst based in San Francisco you will play a key role in supporting our growth and expansion in the region as a technical product expert in all things Elliptic and the go-to person for our customer base.

30+ days ago

San Francisco, California

style="min-height:1.5em">By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144.

Notion is the collaborative AI workspace where teams and agents think together.

30+ days ago

Santa Clara, CA

Remote

Where current cybersecurity approaches focus on securing entry points to a trusted space, Aviatrix Cloud Native Security Fabric (CNSF) delivers runtime security and enforcement within the cloud application infrastructure itself - closing gaps between existing solutions and helping organizations regain visibility and control. Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos) Experience with Python, shell scripting, automation.

30+ days ago

Mountain View, CA

You go beyond just the apparent and available answer and do what it takes to satisfy the customer • Previous experience working with or support SaaS products • Self-starter working as a hybrid team member • Willing to help provide input and insight for new product features & enhancements • Strong planning, organization, and communication skills • Good time management, telephone, and customer engagement skills • Experience with Zendesk Support Suite or similar tools. • Bachelors degree or equivalent practical experience • 1-3 years of experience in customer service for SaaS application support • Preferred Qualifications (Optional, Highly Recommended): • Excellent technical aptitude and comfortable with learning new applications and software tools • Excellent problem-solving skills.

30+ days ago

San Jose, California

div>

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

7 days ago

San Francisco, California

li>

Resolution and Engineering Escalation: Reproduce bugs, root cause, and hand off well-documented escalations to the on-call engineering team when needed – minimizing back-and-forth. style="min-height:1.5em">You'll sit on the Customer Success team and operate as a critical bridge to other internal teams — triaging issues, escalating thoughtfully, and closing the loop so problems don't repeat.

6 days ago

Foster City, California

As Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides.

30+ days ago

San Jose, CA

li>Performs other auxiliary duties relative to maintenance of stockroom, sales floor, and retail displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.).

Receives incoming retail merchandise delivery, and assists with loading and unloading in store warehouse for restocking and stocking items.

30+ days ago

Dublin, CA

li>Performs other merchandiser duties relative to maintenance of stockroom, sales floor, and displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised. Individuals hired into this role will be encouraged to transition into a fully commissioned sales role with unlimited earning potential, after a reasonable training period working with the stock team.

30+ days ago

San Jose, CA

li>Performs other auxiliary duties relative to maintenance of stockroom, sales floor, and retail displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised.

Job description:

Receives incoming retail merchandise delivery, and assists with loading and unloading in store warehouse for restocking and stocking items.

6 days ago

Sunnyvale, CA

This position requires excellent technical interpersonal and time-management skills as the Applications Engineer is the liaison between Analog Bits engineering teams and our customers global design engineering teams who do work on time critical programs and who require support and attention. We specialize in developing advanced mixed signal circuits for low power high-speed Fin-FET mixed-signal and analog IPs that are used in numerous products from high performance data center SoCs to low power consumer SoCs.

30+ days ago

San Jose, CA

$177,100–$256,450 / year

Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

30+ days ago

San Francisco, CA

$36–$43 / hour

Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching.

With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.

30+ days ago

San Francisco, California

li>

Demonstrated strength in critical thinking, rapid context-switching, and ruthless prioritization when juggling multiple escalations1.

Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.

30+ days ago

San Francisco, CA

p>Leverage Perplexity's own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized.

Work directly with enterprise customers-via tickets, Slack, and sometimes calls-to diagnose and resolve their most complex technical and product questions, acting as the "last line of defense" before Product and Engineering step in.

30+ days ago

Foster City, CA

$52,000–$52,000

p>The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments.

However, weekend flexibility will be required in the future based on business needs and rider support operations in Foster City.

30+ days ago

San Francisco, California

style="min-height:1.5em">You'll spend most of your time inside the product: reproducing what customers report, reading sandbox logs, running the SDK against live edge cases, and figuring out what's actually wrong before anything reaches an engineer.

We’re a fast-growing startup with in-person (4 days on-site, 1 day WFH) offices in San Francisco and Prague, Czech Republic.

30+ days ago

San Francisco, CA

For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information.

Have a strong sense of ownership, self independence, self starter mentality, are inquisitive and enthusiastic about technology, enjoy being continually challenged, and can demonstrate sound judgment in ambiguous situations.

30+ days ago

Remote

$193,800–$285,000 / year

We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams to enact security strategies for DoorDash's support tooling and support agents.

19 days ago

$136,000–$155,000 / year

You'll work in a modern LLM-based support stack where quality depends on routing logic, retrieval configuration, evaluation/monitoring, and disciplined release/QA practices in addition to writing. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

30+ days ago

San Jose, CA

Responding to customer issues (reactive and proactive) • Evaluating the problem • Using hands-on-keyboard skills to solve for the issue • Escalating to engineering with as much detail as possible when you can't • Involved in developing and testing and solutions in strategically and tactically significant applications and use cases, including file protocols, machine learning, object storage, and high-performance computing at customer sites and in the lab • Working directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field activities and our engineering teams to solve technical problems. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference.

30+ days ago

Sunnyvale, CA

Full time

30+ days ago

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Support job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Support Jobs in Palo Alto, CA

Bilingual Customer Service Representative – Cantonese-English TTEC

Bilingual Customer Service Representative - Mandarin-English TTEC

60518 Internet Sales Representative Stewart Chrysler Jeep Dodge Ram

Customer Service Manager (Manufacturing) Davron LLC

Retail Customer Service Associate FedEx

Customer Service Representative - Work From Home American Income Life

Customer Support Representative Lumilens

Customer Service Support Representative Labcorp Holdings Inc

Technical Customer Support Representative Vagaro

Customer Support Analyst Ariat International Inc

Software Engineer III, AI/ML, gUP Customer Support Google LLC

Technical Solutions Consultant, gTech Ads Customer Support Google LLC

Customer Support Specialist Demo160: Core Template TEMC

Regional Customer Support Specialist Natera Inc

Customer Service Support MillerKnoll

Customer Service Support MillerKnoll Inc

Customer Support Analyst RIDGE LINE INC

Machine Learning Engineer, Customer Support Engineering Airbnb Inc

Customer Support Lead Numeral

Customer Support Lead Roger Healthcare

Customer Support Specialist Conductor, Inc.

Customer Support Reps - AI Training - San Francisco, US Prolific Academic Ltd

Customer Support Reps - AI Training - San Jose, US Prolific Academic Ltd

Customer Support Specialist YourMechanic

Product Manager, Customer Support Operations Tesla Inc

Customer Support Analyst - Day Shift Centrl Inc

Technical Customer Support Analyst Elliptic

Customer Service & Retail Sales Floor Support - Westgate Mall Rack Nordstrom

Technical Customer Support Analyst Elliptic Enterprises Ltd

AI Conversation Designer, Customer Support Notion

Senior Cloud Network Engineer - Customer Support Aviatrix Systems, Inc

Customer Support Analyst - Morning Shift Centrl Inc

Customer Support Specialist I Republic Services

Customer Support Engineer Metriport

Customer Support - Rider Operations Continuum Resource Network

Store Customer Support (LP-04329) LAMPS PLUS, INC.

Store Customer Support (LP-04359) LAMPS PLUS, INC.

Store Customer Support (LP-04364) LAMPS PLUS, INC.

Customer Support/Applications Engineer Analog Bits, Inc.,

Group Manager, Customer Engineering (Technical Support) ADOBE Inc

Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeye Ltd

Enterprise Customer Support Specialist Perplexity

Enterprise Customer Support Specialist Perplexity AI Inc

Customer Operations and Safety Support Wealth Recruitment, LLC

Customer Support Engineer E2B

Senior Counsel, Product (Hardware Safety & Customer Support) OpenAI LLC

Staff Security Engineer, Customer Support and Integrity DoorDash Inc

AI Conversation Designer, Customer Support Notion Labs Inc

Customer Support Engineer Vast Data Inc

Technical Solutions Consultant, gTech Ads Customer Support Google

Resume Resources

Similar Job Searches