div class="flex max-w-full flex-col grow">Customer Support & Experience - AI Training. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.
San Francisco, CA22 days ago
div class="flex max-w-full flex-col grow">Customer Support & Experience - AI Training. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.
San Francisco, CA30+ days ago
During that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.
You'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction.
p>POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
San Francisco, California6 days ago
li>Resolution and Engineering Escalation: Reproduce bugs, root cause, and hand off well-documented escalations to the on-call engineering team when needed – minimizing back-and-forth. style="min-height:1.5em">You'll sit on the Customer Success team and operate as a critical bridge to other internal teams — triaging issues, escalating thoughtfully, and closing the loop so problems don't repeat.
You will help triage and resolve customer issues, learn how asset managers use Ridgeline across the investment management lifecycle, and partner with teammates across Customer Experience, Product, and Engineering to create better outcomes for our customers. The impact you will have: Learn Ridgeline workflows across front office, middle office, and back office domains, including portfolio management, trading-adjacent workflows, reconciliation, reporting, data operations, and customer issue triage.
San Francisco, CA2 days ago
strong>Cross-Functional Partnership: You will serve as the voice of the customer internally, partnering closely with Product, Engineering, and GTM teams to align on priorities and ensure a seamless customer experience. AI & Automation: You will implement scalable processes, leveraging automation and AI.You will develop the internal knowledge base and training protocols required to handle complex tax nexus and filing inquiries with 100% accuracy.
San Francisco, California30+ days ago
ul style="min-height:1.5em">Lead the day-to-day management of all customer support queries in line with SLAs, including; account maintenance, troubleshooting issues, training requests and general queries for the region.
As a Technical Customer Support Analyst based in San Francisco you will play a key role in supporting our growth and expansion in the region as a technical product expert in all things Elliptic and the ‘go-to’ person for our customer base.
San Francisco, California15 days ago
You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes.
Mountain View, CA30+ days ago
You go beyond just the apparent and available answer and do what it takes to satisfy the customer • Previous experience working with or support SaaS products • Self-starter working as a hybrid team member • Willing to help provide input and insight for new product features & enhancements • Strong planning, organization, and communication skills • Good time management, telephone, and customer engagement skills • Experience with Zendesk Support Suite or similar tools. • Bachelors degree or equivalent practical experience • 1-3 years of experience in customer service for SaaS application support • Preferred Qualifications (Optional, Highly Recommended): • Excellent technical aptitude and comfortable with learning new applications and software tools • Excellent problem-solving skills.
San Jose, California7 days ago
li>Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Mountain View, California19 days ago
div class="resumator-jobs-text clrfix" id="resumator-job-description">Seeking motivated individuals committed to delivering exceptional customer service for our customers. Outbound call to potential customers to answer questions and book appointments.
San Francisco, CA30+ days ago
Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
San Francisco, California30+ days ago
style="min-height:1.5em">You'll spend most of your time inside the product: reproducing what customers report, reading sandbox logs, running the SDK against live edge cases, and figuring out what's actually wrong before anything reaches an engineer. We’re a fast-growing startup with in-person (4 days on-site, 1 day WFH) offices in San Francisco and Prague, Czech Republic.
San Francisco, CA30+ days ago
li>Proactively collaborate with fellow global Technical Customer Support Representatives, Customer Success Managers and other supporting departments, ensure best practices are applied to ticket to ensure accurate reporting and trend tracking. The impact you will have: As a Technical Customer Support Analyst based in San Francisco you will play a key role in supporting our growth and expansion in the region as a technical product expert in all things Elliptic and the go-to person for our customer base.
San Francisco, California30+ days ago
style="min-height:1.5em">By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. Notion is the collaborative AI workspace where teams and agents think together.
Foster City, California30+ days ago
As Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides.
Where current cybersecurity approaches focus on securing entry points to a trusted space, Aviatrix Cloud Native Security Fabric (CNSF) delivers runtime security and enforcement within the cloud application infrastructure itself - closing gaps between existing solutions and helping organizations regain visibility and control. Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos) Experience with Python, shell scripting, automation.
li>Performs other auxiliary duties relative to maintenance of stockroom, sales floor, and retail displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.). - Receives incoming retail merchandise delivery, and assists with loading and unloading in store warehouse for restocking and stocking items.
li>Performs other auxiliary duties relative to maintenance of stockroom, sales floor, and retail displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised. Job description:
- Receives incoming retail merchandise delivery, and assists with loading and unloading in store warehouse for restocking and stocking items.
li>Performs other merchandiser duties relative to maintenance of stockroom, sales floor, and displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised. Individuals hired into this role will be encouraged to transition into a fully commissioned sales role with unlimited earning potential, after a reasonable training period working with the stock team.
San Francisco, California30+ days ago
li>Demonstrated strength in critical thinking, rapid context-switching, and ruthless prioritization when juggling multiple escalations1.
Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.
San Francisco, CA30+ days ago
For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Have a strong sense of ownership, self independence, self starter mentality, are inquisitive and enthusiastic about technology, enjoy being continually challenged, and can demonstrate sound judgment in ambiguous situations.
Foster City, CA30+ days ago
p>The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. However, weekend flexibility will be required in the future based on business needs and rider support operations in Foster City.
Sunnyvale, CA30+ days ago
This position requires excellent technical interpersonal and time-management skills as the Applications Engineer is the liaison between Analog Bits engineering teams and our customers global design engineering teams who do work on time critical programs and who require support and attention. We specialize in developing advanced mixed signal circuits for low power high-speed Fin-FET mixed-signal and analog IPs that are used in numerous products from high performance data center SoCs to low power consumer SoCs.
We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams to enact security strategies for DoorDash's support tooling and support agents.
p>Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
Palo Alto, CA30+ days ago
Autonomous & Conversational AI Architect scalable conversational AI platforms for chat, voice, and digital channels Lead implementation of AI solutions using modern AI native platforms Develop frameworks to measure AI containment rates, hallucination risk, escalation patterns, and customer trust Continuously tune models based on real customer interaction data. Data, Insights & Predictive Analytics Establish unified support data architecture Build real-time dashboards with actionable insights Develop predictive models for: • Volume forecasting • Churn risk • SLA breach risk • Escalation likelihood Transform support data into a strategic asset.
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
San Francisco, New York30+ days ago
As an early member of this team, you will report into the Customer Support Lead, and will be responsible for delivering best-in-class support to all customers, helping to ensure the Candid team is well-aware of customer pain points and feedback, and contributing to the ground floor operations of a developing department at a fast-growing company. Drive the Support team’s internal efficiency by creating SOPs for Support team workflows (e.g., how to diagnose bugs or claim submission issues questions), macros (i.e., automated responses to common questions), and Candid Support Center articles.
San Mateo, CA30+ days ago
li>Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
San Francisco, California6 days ago
p style="min-height:1.5em">You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more.