Hajoca CorporationCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
Micro TechNewCustomer Service Representative Micro TechCustomer Service RepresentativeWorcester, MAIn this role, you will process purchase orders, answer incoming customer calls, provide product information, assist with repairs and return authorizations, track shipments, and help customers find the right products for their needs. We are seeking a Customer Service Representative to join our team and support customers with product orders, inquiries, and general service needs.
Vaco LLCNewSAP Customer Service Representative Vaco LLCSAP Customer Service RepresentativeAndover, MA$22–$24Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeWakefield, MA$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Wakefield Thermal Solutions, Inc.Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Tempus Unlimited Inc.NewCall Center Customer Service Representative Tempus Unlimited Inc.Call Center Customer Service RepresentativeStoughton, MAWorking with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment.
Consolidated Precision ProductsNewCustomer Service Representative Consolidated Precision ProductsCustomer Service RepresentativeBraintree, MA$23–$23Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required.
Micro TechNewCustomer Service Rep Micro TechCustomer Service RepMansfield, MACustomer service representative needed for a busy warehouse. Use email, word, excel, warehouse management system .
Beacon Hill Staffing GroupCustomer Service Representative Beacon Hill Staffing GroupCustomer Service RepresentativeBoston, MAFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.
JobotNewCustomer Account Manager JobotCustomer Account ManagerMiddleton, MA$25–$35 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.
WegmansNewCustomer Service Associate WegmansCustomer Service AssociateChestnut Hill, MA$18–$19 / hourWith an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans! Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Trust 1 ServicesNewOffice & Csr Manager Trust 1 ServicesOffice & Csr ManagerQuincy, MA$60,000–$80,000 / yearWe’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.
Beacon Hill Staffing GroupOperations Support Associate Beacon Hill Staffing GroupOperations Support AssociateBoston, MA$25–$25 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.
PetSmartNewRetail Customer Service Lead PetSmartRetail Customer Service LeadDanvers, MAPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
TJ MaxxCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ Maxxcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Forward AirNewCustomer Relations Coordinator Forward AirCustomer Relations CoordinatorBoston, MA$20.79–$20.79The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.
OptumNewPractice Support Assistant II OptumPractice Support Assistant IIPeabody, MA$17.98–$32.12 / hourServes as a key member of the medical team and will be working alongside a team of other Practice Support Assistants delivering excellent customer service and supporting strong patient-clinician relationships. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Tempus Unlimited Inc.NewInformation Technology Support Technician Tempus Unlimited Inc.Information Technology Support TechnicianStoughton, MATwo to 5 years of IT support/Help Desk experience in a user-oriented environment, a strong understanding of a wide variety of personal computing equipment, computer software applications and networking equipment. Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment.
Year Up UnitedNewCustomer Service Job Training Program Year Up UnitedCustomer Service Job Training ProgramBoston, MAYear Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.
Fidelity InvestmentsNewSenior Systems Services and Support Analyst Fidelity InvestmentsSenior Systems Services and Support AnalystHudson, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. This role directly supports the day-to-day and long-term security needs of the mainframe environment, ensuring that identity controls, system configurations, access provisioning, and monitoring functions remain accurate, compliant, and highly reliable.
Fidelity InvestmentsNewFinancial Customer Associate - Bilingual- Merrimack Fidelity InvestmentsFinancial Customer Associate - Bilingual- MerrimackNorth Billerica, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.
Fidelity InvestmentsNewFinancial Customer Associate - Merrimack Fidelity InvestmentsFinancial Customer Associate - MerrimackBrookline, NHCustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
Kforce Inc.Customer Billing SME / Designer Kforce Inc.Customer Billing SME / DesignerBoston, MARemote$50–$63Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Fidelity InvestmentsNewFinancial Customer Associate - Bilingual- Smithfield Fidelity InvestmentsFinancial Customer Associate - Bilingual- SmithfieldMarlborough, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.
Fidelity InvestmentsNewFinancial Customer Associate - Smithfield Fidelity InvestmentsFinancial Customer Associate - SmithfieldAttleboro, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
Waste ConnectionsNewAssistant Controller Waste ConnectionsAssistant ControllerMilton, MAAs an Assistant Controller at Waste Connections, your success is dependent on your ability to understand the many facets of the business to be able to provide the necessary support of being a true business partner to the District Managers. Working with the other departments might include riding along with drivers and our sales team, or getting familiar with our billing system by sitting with a Customer Service Representative.
Ethos Veterinary HealthNewClient Care Concierge, General Practice Ethos Veterinary HealthClient Care Concierge, General PracticeLawrence, MA$21–$23 / hourAs the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. In this role, you’ll be the first point of contact for clients throughout their visit—helping create a smooth, welcoming experience while partnering closely with doctors and clinical teams to support exceptional patient care.
Precision Engineering LLCBusiness Development Representative Precision Engineering LLCBusiness Development RepresentativeUxbridge, MAHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.
AstoundNewRetail Telecommunications Sales Representative AstoundRetail Telecommunications Sales RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Sales Representative I AstoundRetail Sales Representative ILexington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Sales Representative I, II, and III AstoundRetail Sales Representative I, II, and IIIFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewFront Counter Representative AstoundFront Counter RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Store Sales Representative AstoundRetail Store Sales RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Safe Haven SecurityNewOutside Sales Representative / Training Provided / Weekly Pay Safe Haven SecurityOutside Sales Representative / Training Provided / Weekly PayLawrence, MA$70,000–$125,000 / yearReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Company ConfidentialCustomer Support Specialist Company ConfidentialCustomer Support SpecialistQuincy, MAFull timeBachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
Company ConfidentialClient Service Representative - remote Company ConfidentialClient Service Representative - remoteBoston, MARemoteFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Company ConfidentialNewInside Sales Representative Company ConfidentialInside Sales RepresentativeSalem, NHFull timeSupport Account Managers with day-to-day account managementBuild and deliver accurate quotes for technology products/solutionsManage customer requests, order flow, and follow-upsResearch product specs and part numbers across a technical catalogPartner cross-functionally to ensure smooth order executionMaintain CRM data and track opportunities. 3–5 years in inside sales, sales ops, or account support (tech preferred)Strong attention to detail and ability to manage multiple prioritiesExperience with quoting, CRM/ERP systems, and customer coordinationComfortable working with technical products or learning quickly.
Koch IncCustomer Service/ Support Representative Koch IncCustomer Service/ Support RepresentativeSouth Grafton, MA$75,000–$90,000 / yearAs a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.
TravelcareerlaunchCustomer Support Representative TravelcareerlaunchCustomer Support RepresentativeBoston, MARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
NR Consulting LLCCustomer Service IT Support Representative NR Consulting LLCCustomer Service IT Support RepresentativeBoston, MAIn conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the user s pre-provisioned data can be associated with their MyMassGov SSO account.
AxonNewSenior Customer Technical Support Representative AxonSenior Customer Technical Support RepresentativeBoston, MA$26.26–$42.02 / hourIf you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.
Synchrony FinancialCustomer Support Representative Synchrony FinancialCustomer Support RepresentativeBoston, MAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
WESCONewRepresentative - Customer Service (Sales Support) WESCORepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Fidelity InvestmentsNewCustomer Support Representative - Merrimack Fidelity InvestmentsCustomer Support Representative - MerrimackPelham, NHCustomer ServicePlease be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Boston, MACompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
MindlanceOffice Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.