1,553 Results for

Customer Support Specialist Jobs in Massachusetts

Jobs

North Chelmsford, MA30+ days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

South Easton, MA7 days ago

$21–$26 Per Hour

Reviews a variety of loan servicing reports including, but not limited to, critical maintenance, unapplied funds, minor change reports, loan exception report and index rate schedule reports to ensure all system maintenance is completed within established department procedures. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay.

Boston, Massachusetts11 days ago

$26.44–$29.57
Full-time

This position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations.

New!

Worcester, MA4 days ago

In this role, you will process purchase orders, answer incoming customer calls, provide product information, assist with repairs and return authorizations, track shipments, and help customers find the right products for their needs. We are seeking a Customer Service Representative to join our team and support customers with product orders, inquiries, and general service needs.

New!

Medford, MA1 day ago

1+ years full-time experience as a sworn police officer with arrest authority in a military, municipal, county, state, or federal police agency. Our security specialists play a critical role helping to communicate between the Asset Protection team and the store leadership group.

New!

Worcester, MA1 day ago

$35–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role will work closely with project managers, engineers, and customers to deliver high-quality HVAC controls and systems integration solutions across a variety of commercial and institutional facilities.

New!

Boston, MA6 days ago

$40–$52 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. From AI-powered IP video surveillance to cloud-connected access control, you’ll help deploy security platforms that power some of the most advanced hospitals, data centers, universities, and industrial facilities in the country.

New!

Stoughton, MA1 day ago

Working with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment.

New!

Northampton, MA1 day ago

$106,000–$197,000 Per Year

With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. For California, New Jersey, Massachusetts, Washington D.C., Maryland Greater Washington D.C. area, the city of Denver, Washington State and New York City, the salary range for this role is $106-$197K.

Dedham, MA7 days ago

$24.50–$27.50

Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and foster a great customer experience. Engage and connect with customers and drive sales by asking thoughtful questions to understand their needs and style, guiding them through their questions, and providing the best options for their homes.

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Mansfield, MA4 days ago

Customer service representative needed for a busy warehouse. Use email, word, excel, warehouse management system .

New!

Northampton, MA1 day ago

$102,000–$189,000 Per Year

Lead customer discussions at a variety of forums such as the Systems Engineering Working Group, Management Working Group, Environmental Qualification Testing IPT, Integration meetings, and Test Readiness Review. Test Hardware: DC Power Supplies, Digital Multi-Meters, Oscilloscope, Signal Generator, RF Signal Generator, Spectrum Analyzer, Noise Figure Analyzer, Fiber Optic Scope Meter.

Dedham, MA27 days ago

$20–$20.01 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Quincy, MA2 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Ayer, Massachusetts1 day ago

$98,000–$100,000 Per Year

The Contracts & Compliance Specialist will manage the full lifecycle of government and commercial contracts while ensuring compliance with FAR, DFARS, ITAR, and other applicable regulations. This role is critical to minimizing risk, maintaining contractual integrity, and supporting operations within a highly regulated environment.

Shrewsbury, MA8 days ago

$24.58–$29.19 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Boston, MA29 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

North Andover, MA17 days ago

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

Whitman, MA7 days ago

$23–$24 Per Hour

An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.

New!

Wilmington, MA1 day ago

$77,500–$144,500 Per Year

L3Harris Space Superiority and Imaging Division Wilmington designed and built the telescope which snapped the first close up pictures of Pluto (https://www.nasa.gov/mission_pages/newhorizons/images/index.html). Develop unique solutions to manufacturing problems by working closely with other Operations functions including Supply Chain, Manufacturing Engineering, Quality, and technical personnel on other programs.

New!

Billerica, MA6 days ago

$72,000–$75,000

Kforce' client, a global leading manufacturer in the Billerica, MA area is seeking an Accounts Receivable Specialist to join their growing team that values work life balance, and opportunities for professional growth. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

New!

Boston, MA2 days ago

$25–$35

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

South Yarmouth, MA29 days ago

Holyoke, MA7 days ago

$26.55–$31.56 Per Hour

Maintain accurate relationships, fittings and interchangeability of parts requiring tolerances to within .001 inches to meet all specified drawing requirements consistently on all types of tools, dies, jigs or fixtures. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.

Boston, MA30+ days ago

$34–$36 Per Hour

The Travel and Expense Specialist perform duties in support of the Corporate Accounts Payable purpose of Corporate Credit Card reconciliation to ensure there is no interruption of services that would affect others to perform the acquiring duties, while also enforcing policies and ensuring that the Health System’s system is appropriately administered. The Travel and Expense Specialist will manage the Accounts Payable credit card and provide assistance to resolve issues, ensures expenses are reconciled on time, and resolve issues with maintaining customer data.

Springfield, MA7 days ago

Manages regional wound care program metrics ensuring consistent delivery of quality care and communications; collaborates and explores opportunities for cost effectiveness for wound treatments in relationship to patient needs . • Participates in reviewing regional wound program performance metrics to ensure program is achieving desired clinical and operational performance measures with Regional Director and Manger of Specialty Services.

New!

Boston, MA1 day ago

$20.79–$20.79

The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.

New!

DALTON, MA2 days ago

$15–$15

Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.

New!

Somerville, MA2 days ago

As an Assistant Controller at Waste Connections, your success is dependent on your ability to understand the many facets of the business to be able to provide the necessary support of being a true business partner to the District Managers. Working with the other departments might include riding along with drivers and our sales team, or getting familiar with our billing system by sitting with a Customer Service Representative.

Quincy, MA19 days ago

Full-time
Employee

Bachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

New!

Lawrence, MA1 day ago

$21–$23 Per Hour

As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. In this role, you’ll be the first point of contact for clients throughout their visit—helping create a smooth, welcoming experience while partnering closely with doctors and clinical teams to support exceptional patient care.

Springfield, MA30 days ago

$40,000–$50,000 Per Year

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.

Stoughton, MA7 days ago

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

New!

Framingham, MA1 day ago

$55,000–$65,000

As a Team Partner, your responsibilities will include conducting portable fire extinguisher and emergency/exit lighting inspection, service, repair, and maintenance, training team members in portable fire extinguisher and emergency/exit lighting inspection, service, repair, and maintenance. Assist team members performing monthly and annual inspections on portable fire extinguishers and emergency/exit lighting to maintain compliance with NFPA 10 code when and where required.

Boston, Massachusetts10 days ago

$30–$30 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a life sciences services company, is seeking an Operations Support Specialist to provide onsite administrative and operational support within a large, well-established research environment in Boston.

Andover, MA19 days ago

Full-time
Employee

Andover, MA19 days ago

Full-time
Employee

Littleton, MA19 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Hanscom AFB, MA20 days ago

$86,246–$175,000
Full-time
Employee

Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Woburn, MA19 days ago

Full-time
Employee

Reconcile accounts and assist with monthly financial reportingReview purchase orders, material receipts, and job cost informationManage end-to-end Accounts Payable and Accounts Receivable functionsMaintain well-organized financial records and provide support to the accounting teamProcess invoices, credit memos, and vendor paymentsCommunicate with vendors, subcontractors, and customers regarding billing inquiries. Strong accuracy, attention to detail, and ability to manage multiple priorities2+ years of experience working in AP/ARExcellent communication skills and a customer-focused approachFamiliarity with accounting systems such as QuickBooks, Sage, or other ERP platformsExperience in the flooring, construction, or building materials industry is highly preferred.

Northborough, MA19 days ago

Full-time
Employee

Northborough, MA30+ days ago

Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.

New!

Boston, MA1 day ago

Remote

The ideal candidate will have strong written and verbal communication skills in English (and preferably German) to provide exceptional support to European customers via email, chat, and other text-based channels. We are seeking a Customer Support Specialist (Level 1/2) to handle customer inquiries related to the company's SaaS platform and integrations-primarily hosted on AWS.

Oxford, MA30+ days ago

Contacts customers to respond to inquiries, ensure accurate processing of material orders or to resolve issues such as incomplete, incorrect, or duplicate shipments. Wilson Language Training is recruiting for four temporary positions to support our Customer Service and Order Entry Operations areas from May 1, 2026 to October 1, 2026.

New!

Chelmsford, MA2 days ago

You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.

Brockton, MA18 days ago

Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I :Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.

Cambridge, MA11 days ago

The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Boston, Massachusetts30+ days ago

Remote

Tellez Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Oxford, MA30+ days ago

Marblehead, MA30+ days ago

Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs. In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices.

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Customer Support Specialist Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Loan Servicing Operations Specialist North Easton Savings Bank

Guest/Office Services Specialist Reed Smith US

Customer Service Representative Micro Tech

Store Security Specialist Wegmans

BAS Systems Specialist Jobot

Security Installation Specialist Jobot

Call Center Customer Service Representative Tempus Unlimited Inc.

Senior Specialist, Program Management L3Harris Technologies

AllModern- Full Time Sales Specialist (Dedham,MA) Wayfair

Customer Service Rep Micro Tech

Sr. Specialist, Integration & Test Engineer L3Harris Technologies

Enrollment Contract Specialist Beacon Hill Staffing Group

Office & Csr Manager Trust 1 Services

Contracts and Compliance Specialist GCR Professional Services

Equipment Rental Specialist Sunbelt Rentals

Customer Service Representative Beacon Hill Staffing Group

Seasonal Repair Specialist Safelite

Contact Center Representative North Easton Savings Bank

Senior Specialist, Production Planning L3Harris Technologies

Accounts Receivable Specialist Kforce Inc.

Senior Billing Specialist Vaco LLC

Repair Specialist Safelite

Tooling Specialist I (UH) - 2nd shift U.S. Tsubaki Power Transmission, LLC

AP Travel and Expense Specialist Careers Integrated Resources Inc

Wound Program Specialist (Ostomy, WOCN, RN, Registered Nurse) - HomeCare Hartford HealthCare at Home

Customer Relations Coordinator Forward Air

Cleaning Specialist Healthcare Services Group, Inc.

Assistant Controller Waste Connections

Customer Support Specialist Company Confidential

Client Care Concierge, General Practice Ethos Veterinary Health

Outside Sales Representative Sunbelt Rentals

Employment Services Job Developer and Career Counselor Tempus Unlimited Inc.

Fire Extinguisher Technician – UniFirst First Aid+ Safety UniFirst

Operations Support Specialist Beacon Hill Staffing Group

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Service Company Confidential

Cybersecurity Assessment and Authorization (A&A) Specialist Company Confidential

Accounting Specialist Company Confidential

Accounts Receivable Specialist Company Confidential

Customer Support Specialist - Industrial Supply SunSource

Customer Support Specialist - SaaS Compliance Platform Saviance

Customer Support Specialist/Operations Generalist (Temporary Position) Wilson Language Training

Customer Support Specialist Metro Medical

Customer Support Specialist I Eastern Bankshares Inc

Office Administrative and Customer Support - Supply Center Specialist Mindlance

Travel Customer Support Specialist Tellez Travels

Customer Support Specialist/Operations Generalist (Temporary Position) Wilson Language Training Corp

Payroll Customer Service and Support Specialist Commonwealth Payroll & HR

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