1,026 Results for

Customer Support Specialist Jobs in Massachusetts

Jobs

North Chelmsford, MA30+ days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

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Bedford, MA1 day ago

$60,467–$75,000 Per Year

This includes but is not limited to researching and compiling information pertaining to certain projects/topics, reviews Contract Data Requirements List (CDRL) packages, prepares factual, clear, concise, complete and appropriately coordinated written communications. Coordinates, documents, monitors, and supports a variety of meetings and conferences to include, but not limited to, scheduling and set up of physical and virtual meetings and in support office staff and external participates.

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Worcester, MA2 days ago

In this role, you will process purchase orders, answer incoming customer calls, provide product information, assist with repairs and return authorizations, track shipments, and help customers find the right products for their needs. We are seeking a Customer Service Representative to join our team and support customers with product orders, inquiries, and general service needs.

Boston, Massachusetts9 days ago

$26.44–$29.57
Full-time

This position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations.

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Andover, MA6 days ago

$22–$24

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

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Wakefield, MA6 days ago

$20–$22

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Medford, MA5 days ago

1+ years full-time experience as a sworn police officer with arrest authority in a military, municipal, county, state, or federal police agency. Our security specialists play a critical role helping to communicate between the Asset Protection team and the store leadership group.

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Worcester, MA4 days ago

$35–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role will work closely with project managers, engineers, and customers to deliver high-quality HVAC controls and systems integration solutions across a variety of commercial and institutional facilities.

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Braintree, MAToday

$23–$23

Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required.

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Boston, MA4 days ago

$40–$52 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. From AI-powered IP video surveillance to cloud-connected access control, you’ll help deploy security platforms that power some of the most advanced hospitals, data centers, universities, and industrial facilities in the country.

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Canton, MA6 days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

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Littleton, MA6 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

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Billerica, MA4 days ago

$18.40–$21.56 Per Hour

The Parcel Manifest Specialist ensures the accurate, timely, and controlled mail manifesting process is completed starting with inbound parcel induction through outbound parcel shipments for insertion into the postal stream. This role requires utmost care in handling and processing parcels to ensure timely, accurate tendering to the USPS or third-party carriers within 12 hours of manifesting at the site.

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Mansfield, MA2 days ago

Customer service representative needed for a busy warehouse. Use email, word, excel, warehouse management system .

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Dedham, MA5 days ago

$24.50–$27.50

Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and foster a great customer experience. Engage and connect with customers and drive sales by asking thoughtful questions to understand their needs and style, guiding them through their questions, and providing the best options for their homes.

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Waltham, MAToday

$118,300–$177,400

The ideal candidate will have strong hands-on experience in OIC components such as Integration (ICS), Process (PCS), Visual Builder (VBCS), and relevant Oracle Cloud services (REST/SOAP APIs, FBDI, BIP, etc.).At Global Partners, business starts with people. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Dedham, MA25 days ago

$20–$20.01 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Avon, MA21 days ago

$24.58–$29.19 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Westford, Massachusetts9 days ago

$98,000–$100,000 Per Year

The Contracts & Compliance Specialist will manage the full lifecycle of government and commercial contracts while ensuring compliance with FAR, DFARS, ITAR, and other applicable regulations. This role is critical to minimizing risk, maintaining contractual integrity, and supporting operations within a highly regulated environment.

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Quincy, MAToday

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA27 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Peabody, MA15 days ago

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

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Billerica, MA4 days ago

$72,000–$75,000

Kforce' client, a global leading manufacturer in the Billerica, MA area is seeking an Accounts Receivable Specialist to join their growing team that values work life balance, and opportunities for professional growth. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

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Boston, MAToday

$25–$35

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South Easton, MA5 days ago

$21–$26 Per Hour

Reviews a variety of loan servicing reports including, but not limited to, critical maintenance, unapplied funds, minor change reports, loan exception report and index rate schedule reports to ensure all system maintenance is completed within established department procedures. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay.

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Holyoke, MA5 days ago

$26.55–$31.56 Per Hour

Maintain accurate relationships, fittings and interchangeability of parts requiring tolerances to within .001 inches to meet all specified drawing requirements consistently on all types of tools, dies, jigs or fixtures. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.

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Woburn, MAToday

$24–$25

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Boston, MA6 days ago

This role focuses on building strong provider partnerships, driving the adoption of evidence-based tools, and integrating services into multidisciplinary care pathways to maximize clinical impact. This role provides a unique opportunity to make a meaningful impact in oncology, delivering clarity and hope to patients and healthcare providers through innovative precision oncology solutions.

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Northborough, MA6 days ago

$25–$30

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Hudson, MA2 days ago

$21–$23 Per Hour

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries.

Boston, MA30+ days ago

$34–$36 Per Hour

The Travel and Expense Specialist perform duties in support of the Corporate Accounts Payable purpose of Corporate Credit Card reconciliation to ensure there is no interruption of services that would affect others to perform the acquiring duties, while also enforcing policies and ensuring that the Health System’s system is appropriately administered. The Travel and Expense Specialist will manage the Accounts Payable credit card and provide assistance to resolve issues, ensures expenses are reconciled on time, and resolve issues with maintaining customer data.

South Yarmouth, MA27 days ago

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Springfield, MA5 days ago

Manages regional wound care program metrics ensuring consistent delivery of quality care and communications; collaborates and explores opportunities for cost effectiveness for wound treatments in relationship to patient needs . • Participates in reviewing regional wound program performance metrics to ensure program is achieving desired clinical and operational performance measures with Regional Director and Manger of Specialty Services.

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Charlestown, MA1 day ago

Remote

Processes incoming requests, including authorizing specified services, as outlined in departmental policies, procedures, and workflow guidelines. Associate’s degree in healthcare, social work, or related area, or the equivalent combination of training and experience is required.

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MASHPEE, MAToday

$16–$18

Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.

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Whitman, MA5 days ago

$23–$24 Per Hour

An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.

Quincy, MA17 days ago

Full-time
Employee

Bachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

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Leominster, MA6 days ago

When you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees. You will work with a highly respected market leader offering solutions that make a real impact on people’s lives.

Springfield, MA28 days ago

$40,000–$50,000 Per Year

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.

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Stoughton, MA5 days ago

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

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New Bedford, MAToday

$22–$22

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

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Upton, MAToday

As an Assistant Controller at Waste Connections, your success is dependent on your ability to understand the many facets of the business to be able to provide the necessary support of being a true business partner to the District Managers. Working with the other departments might include riding along with drivers and our sales team, or getting familiar with our billing system by sitting with a Customer Service Representative.

Boston, Massachusetts8 days ago

$30–$30 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a life sciences services company, is seeking an Operations Support Specialist to provide onsite administrative and operational support within a large, well-established research environment in Boston.

Littleton, MA17 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Hanscom AFB, MA18 days ago

$86,246–$175,000
Full-time
Employee

Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

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Brockton, MA4 days ago

Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone.

Northborough, MA30+ days ago

Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.

Oxford, MA30+ days ago

Contacts customers to respond to inquiries, ensure accurate processing of material orders or to resolve issues such as incomplete, incorrect, or duplicate shipments. Wilson Language Training is recruiting for four temporary positions to support our Customer Service and Order Entry Operations areas from May 1, 2026 to October 1, 2026.

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Chelmsford, MAToday

You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.

Cambridge, MA9 days ago

The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

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Customer Support Specialist Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Administrative Support Specialist, Journeyman DCS Corporation

Customer Service Representative Micro Tech

Guest/Office Services Specialist Reed Smith US

SAP Customer Service Representative Vaco LLC

Customer Service Representative Vaco LLC

Store Security Specialist Wegmans

BAS Systems Specialist Jobot

Customer Service Representative Consolidated Precision Products

Security Installation Specialist Jobot

Customer Service Representative System One

Customer Service Representative Franklin Professionals

Specialist Parcel Manifest FedEx

Customer Service Rep Micro Tech

AllModern- Full Time Sales Specialist (Dedham,MA) Wayfair

Oracle Integration Cloud (OIC) Specialist Global Partners

Enrollment Contract Specialist Beacon Hill Staffing Group

Equipment Rental Specialist Sunbelt Rentals

Contracts and Compliance Specialist GCR Professional Services

Office & Csr Manager Trust 1 Services

Customer Service Representative Beacon Hill Staffing Group

Seasonal Repair Specialist Safelite

Accounts Receivable Specialist Kforce Inc.

Senior Billing Specialist Vaco LLC

Loan Servicing Operations Specialist North Easton Savings Bank

Tooling Specialist I (UH) - 2nd shift U.S. Tsubaki Power Transmission, LLC

Accounting Specialist Vaco LLC

Clinical Oncology Specialist Sante Consulting LLC

Accounts Receivable Specialist Vaco LLC

PART TIME - Customer Care Center Agent Avidia Bank

AP Travel and Expense Specialist Careers Integrated Resources Inc

Repair Specialist Safelite

Wound Program Specialist (Ostomy, WOCN, RN, Registered Nurse) - HomeCare Hartford HealthCare at Home

Prior Authorization Specialist Axelon

Cleaning Specialist Healthcare Services Group, Inc.

Contact Center Representative North Easton Savings Bank

Customer Support Specialist Company Confidential

Call Center Rep Franklin Professionals

Outside Sales Representative Sunbelt Rentals

Employment Services Job Developer and Career Counselor Tempus Unlimited Inc.

Call Center Representative Waste Connections

Assistant Controller Waste Connections

Operations Support Specialist Beacon Hill Staffing Group

Customer Service Company Confidential

Cybersecurity Assessment and Authorization (A&A) Specialist Company Confidential

Customer Support Specialist I- Part-time Century Bank

Customer Support Specialist - Industrial Supply SunSource

Customer Support Specialist/Operations Generalist (Temporary Position) Wilson Language Training

Customer Support Specialist Metro Medical

Office Administrative and Customer Support - Supply Center Specialist Mindlance

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