Member Support Specialist Vaco LLCMember Support SpecialistCharlotte, NC$20–$22Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.NewTerritory Support Specialist - North Carolina Spartan Tool LLCTerritory Support Specialist - North CarolinaNCHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects.NewCommunity Engagement Specialist City of GreenvilleCommunity Engagement SpecialistGreenville, NCThe Community Engagement Specialist is dedicated to fostering strong community relations by providing responsive, innovative, and effective services to residents and businesses. Education and Experience:Bachelor's degree from an accredited college or university with a major in Public Administration, Social Work, Urban Planning, or a related field; AND.Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeAsheville, NCli style="font-family:'arial'">Promptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files.Quality Assurance Specialist TTECQuality Assurance SpecialistCharlotte, NCli>Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.Real Time Specialist Workforce Management TTECReal Time Specialist Workforce ManagementCharlotte, NCRemoteul>Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success. Bring your time management and organizational skills to manage multiple, complex, on‐going tasks.NewExperience Design Specialist 5 - Contingent Pinnacle Technical ResourcesExperience Design Specialist 5 - ContingentCharlotte, North Carolina$62–$64 / hourContractorstrong>Required Qualifications: 7 plus years of experience design, content design, design programs, design research and strategy, or product design experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. For more information visit www.ptrglobal.com.Repair Specialist SafeliteRepair SpecialistHickory, NCLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.Peak Seasonal Repair Specialist SafelitePeak Seasonal Repair SpecialistHickory, NCLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.NewAudi Brand Specialist Hendrick Automotive Group CorporateAudi Brand SpecialistCharlotte, North CarolinaFull timeAudi NorthlakeLocation: 10831 Northlake Auto Plaza Blvd., Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.Construction Specialist IV- Quality Assurance - 26-13791 US Tech SolutionConstruction Specialist IV- Quality Assurance - 26-13791Charlotte, NC$70–$85 / hourContractorLarge construction project coordination experience in engineering, operations, or construction of large-scale projects (power plants, supplier oversight, or geotechnical projects). Major functions include, but are not limited to providing independent oversight (on-site, vendor shops, and OEM) of multiple projects simultaneously with a focus on the following: Key Responsibilities:Inventory & Accessory Specialist Hendrick Automotive Group CorporateInventory & Accessory SpecialistWilmington, North CarolinaFull timep>Summary: To assist with the management of inventory for the dealership to ensure that a desirable mix of new and used vehicles is made available to customers while maintaining depreciation and floor plan costs at reasonable levels and maximizing the profit potential of the variable department. Jeff Gordon ChevroletLocation: 228 S. College Rd, Wilmington, North Carolina 28403.NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShelby, NC$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.NewDigital Sales Specialist United RentalsDigital Sales SpecialistCharlotte, NCAs a Digital Sales Specialist, you'll be a crucial part of the team to help exceed the expectations of internal and external customers by providing exceptional service and support through email & chat channels driving digital tool adoption and revenue growth. Explore our comprehensive U.S. benefit offerings.3095397 SAF Specialist American National Red Cross3095397 SAF SpecialistFort Bragg, NCli>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Visitredcross.org/volunteertoday to learn more, including our most-needed volunteer positions.Senior Data Engineer - AI/Cloud Specialist BC ForwardSenior Data Engineer - AI/Cloud SpecialistCharlotte, NC$68–$68.25 / hourThe ideal candidate will have strong experience in modern data engineering across AWS, GCP, and Azure, expert skills in Python and SQL, and a proven ability to design, build, and operate scalable ETL/ELT pipelines using Snowflake and Databricks to deliver reliable, secure, and cost-efficient data products. We are seeking an Application Programmer III to join our Product Master Environment team, the firm-wide provider of product and pricing reference data serving 400+ applications across multiple lines of business.NewCredit Specialist United RentalsCredit SpecialistCharlotte, NCli>Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters. Explore our comprehensive U.S. benefit offerings.Cardiovascular Specialist - Rex Invasive Heart & Vascular UNC HealthCardiovascular Specialist - Rex Invasive Heart & VascularRaleigh, NC$33.04–$47.50 / hourOperates multichannel physiologic monitor to measure and record functions of cardiovascular and pulmonary systems of patient during cardiac catherization. Learn more about the incentive program here: https://jobs.unchealthcare.org/pages/imaging-commitment-incentive-program.AI Data Annotation Specialist BC ForwardAI Data Annotation SpecialistCharlotte, NC$56–$56.08 / hourFull timeThe ideal candidate will have strong experience in AI/ML data labeling, QA, and evaluation across NLP, information retrieval, entity extraction, routing/classification, semantic search, and RAG/LLM applications, and a proven ability to deliver accurate, consistent annotations and evaluation datasets at scale. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.Wholesale Billing Specialist Hendrick Automotive Group CorporateWholesale Billing SpecialistCharlotte, North CarolinaFull timeCharlotte Consolidated Accounting Office - HICLocation: 6030 East Independence Blvd, Charlotte, North Carolina 28212. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Quality Assurance & Safety Specialist (Health And Safety Analyst 2) - 28595 Company ConfidentialQuality Assurance & Safety Specialist (Health And Safety Analyst 2) - 28595Beaufort, NC$57,005–$75,000Full timeHII Mission Technologies Live, Virtual, Constructive Solutions team is seeking a Quality/Assurance/Safety Evaluator to ensure the delivery of high‑quality, compliant, and safe training systems and services. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle.Plant Health Care Specialist SavATreePlant Health Care SpecialistPineville, NC$20–$28 / hourFull timep>The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. A Degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turf-grass, or similar experience preferred.Telecom Customer Support Specialist Crossfire Consulting CorporationTelecom Customer Support SpecialistCary, NCWe are seeking a skilled Customer Support Specialist to serve as the vital link between our technology and our customers, ensuring timely issue resolution and exceptional service delivery. Act as the primary contact for inbound calls, performing detailed diagnostics and resolving technical issues efficiently.Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistNCRemoteli>You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistNCRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.SUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32) Department of the ArmySUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32)Raleigh, NC$93,468–$121,511 / yearp>If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen.NewCustomer Support Specialist I Momentus TechnologiesCustomer Support Specialist ICharlotte, NCAdditional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues.NewCustomer Support & Billing Operations Specialist ASM Research, An Accenture Federal Services CompanyCustomer Support & Billing Operations SpecialistRaleigh, NCp>The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.Customer Support Specialist I First Bancorp (NC)Customer Support Specialist IFayetteville, NCAssists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting. Assists customers with Debit Card inquires including, but not limited to: new/replacement/ existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards.Customer Support Specialist- Bioinformatics Revvity IncCustomer Support Specialist- BioinformaticsNC$70,000–$80,000 / yearYou will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. Your Superpowers in Action: Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.Motorcycle Customer Support Specialist Ultimate Staffing ServicesMotorcycle Customer Support SpecialistYoungsville, North Carolina$18–$20 / hourUltimate Staffing is seeking an experienced Customer Service Rep for a leading aftermarket LED lighting manufacturer specializing in accessory products for motorsport vehicles. This position is responsible for providing best-in-class customer service, guiding customers through a wide range of products, and assisting them with orders.NewCustomer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17–$17 / hourContract to hirePosition Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.Information Technology Specialist (Customer Support) U.S. Department of DefenseInformation Technology Specialist (Customer Support)Camp Lejeune, NC$74,678–$97,087 / yearExamples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.NewIT SPECIALIST (CUSTOMER SUPPORT)(T32) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)(T32)Fort Bragg, NC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).Customer Support Specialist ABBCustomer Support SpecialistPinetops, North CarolinaRecommends appropriate solution for customer requests, and coordinates with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place. You will be mainly accountable for: Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.Customer Experience Specialist - Child Support Services Mecklenburg CountyCustomer Experience Specialist - Child Support ServicesCharlotte, NC$20–$26.61 / hourp>The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services, Economic Services, MeckSuccess, HOMES, and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.IT Support Specialist (Advanced Technical Support) Grace Federal Solutions LLCIT Support Specialist (Advanced Technical Support)Durham, NCli>Install, configure, and maintain University-owned hardware and software, including desktops, laptops, printers, and applications. If you’re passionate about technology, service excellence, and supporting an academic community, we encourage you to apply and become part of a team that makes a meaningful impact every day.IT Support Specialist (Advanced Technical Support) Grace Federal SolutionsIT Support Specialist (Advanced Technical Support)Durham, North CarolinaInstall, configure, and maintain University-owned hardware and software, including desktops, laptops, printers, and applications. If you’re passionate about technology, service excellence, and supporting an academic community, we encourage you to apply and become part of a team that makes a meaningful impact every day.IT Technical Support Specialist Sentara Healthcare IncIT Technical Support SpecialistElizabeth City, NCp>The IT Technical Support Specialist will be responsible for providing clear and effective technical guidance to users with varying levels of IT knowledge, communicating IT solutions in a user-friendly manner to non-technical customers and maintaining a customer-focused and results-oriented attitude, ensuring prompt resolution of issues. They will be responsible for assisting with system maintenance & monitoring by installing, configuring and maintaining IT hardware and software, monitoring systems and applications to identify performance issues or potential security risk and keeping systems updated with the latest patches, updates and security measures.Technical Support Specialist I - Control 4 Resideo Technologies IncTechnical Support Specialist I - Control 4Charlotte, NCli>Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningNC$54,000–$80,000 / yearp>Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.IT Support Specialist (Desktop Support) ScentAir Technologies LLCIT Support Specialist (Desktop Support)Charlotte, NCCombining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. If hired, you will be required to provide documentation indicating your legal right to work in the U.S which may be verified through ScentAirs participation in the E-Verify program.Technical Support Specialist (Durham/Raleigh North Carolina) Becton Dickinson Medical DevicesTechnical Support Specialist (Durham/Raleigh North Carolina)Durham, North CarolinaIt takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.Technical Support Specialist Skanska ABTechnical Support SpecialistCharlotte, NCp>Technical Support Specialist,Charlotte NC, US,US7223,Early career,Business support and IT,Permanent,Let new career opportunities find you Give us some information on your skills and desires to open the door for interesting job openings within Skanska and the worldwide opportunities we can provide. Qualified candidates for this position have a passion for excellence outstanding communication and organizational skills as well as the ability to readily build relationships over the phone.Technical Support Specialist - Charlotte, NC Dentsply Sirona IncTechnical Support Specialist - Charlotte, NCCharlotte, NCFor California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).Technical Support Specialist Core EducationTechnical Support SpecialistGreensboro, North CarolinaIn this highly visible, people-first role, you will be the go-to resource for faculty, staff, and students — keeping classrooms humming, labs running, and the entire campus community empowered to do their best work. Serve as the frontline technical resource — triaging, troubleshooting, and resolving hardware, software, and system issues via SolarWinds (target: 90%+ of tickets resolved within SLA).Technical Support Specialist (Durham/Raleigh North Carolina) Becton Dickinson and CoTechnical Support Specialist (Durham/Raleigh North Carolina)Durham, NCIt takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.NewCustomer Service Specialist Grifols Shared Services North AmericaCustomer Service SpecialistDurham, NCHas a strong background in customer research and analytics techniques, process improvement, human-centered design and performance management+ Knowledge in Salesforce Service Cloud, including case management, workflows, and reporting+ Ability to configure dashboards and track KPIs using Salesforce+ Strong problem-solving and decision-making capabilities+ This individual has proven ability to manage diverse efforts' synergies, and ability to navigate ambiguity and change with an entrepreneurial mindset.+ Develop and monitor donor feedback**Education and Experience**+ Bachelor's Degree+ 3+ years of experience in marketing, customer service, sales experience+ Experience in marketing, analytics, project management and strategy development**Knowledge, Skills and Abilities**+ Customer-centric mindset and demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum.+NewTechnical Support Specialist – Geospatial & Drones (US) Crescendo.aiTechnical Support Specialist – Geospatial & Drones (US)NCRemoteul>Use your drone flight and GIS knowledge to help our customers resolve any issues they may have when using our products to fly their drones, capture ground-based imagery with their 360 camera, or process and analyze collected data. Clear and effective written and verbal communication skills, including the ability to document processes and share knowledge with internal teams.12345678910Resume ResourcesFree Resume TemplatesFree Resume BuilderSimilar Job SearchesCustomer Support Representative JobsRemote Customer ServiceEntry Level Customer Service
NewTerritory Support Specialist - North Carolina Spartan Tool LLCTerritory Support Specialist - North CarolinaNCHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects.
NewCommunity Engagement Specialist City of GreenvilleCommunity Engagement SpecialistGreenville, NCThe Community Engagement Specialist is dedicated to fostering strong community relations by providing responsive, innovative, and effective services to residents and businesses. Education and Experience:Bachelor's degree from an accredited college or university with a major in Public Administration, Social Work, Urban Planning, or a related field; AND.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeAsheville, NCli style="font-family:'arial'">Promptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files.
Quality Assurance Specialist TTECQuality Assurance SpecialistCharlotte, NCli>Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
Real Time Specialist Workforce Management TTECReal Time Specialist Workforce ManagementCharlotte, NCRemoteul>Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success. Bring your time management and organizational skills to manage multiple, complex, on‐going tasks.
NewExperience Design Specialist 5 - Contingent Pinnacle Technical ResourcesExperience Design Specialist 5 - ContingentCharlotte, North Carolina$62–$64 / hourContractorstrong>Required Qualifications: 7 plus years of experience design, content design, design programs, design research and strategy, or product design experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. For more information visit www.ptrglobal.com.
Repair Specialist SafeliteRepair SpecialistHickory, NCLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Peak Seasonal Repair Specialist SafelitePeak Seasonal Repair SpecialistHickory, NCLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewAudi Brand Specialist Hendrick Automotive Group CorporateAudi Brand SpecialistCharlotte, North CarolinaFull timeAudi NorthlakeLocation: 10831 Northlake Auto Plaza Blvd., Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Construction Specialist IV- Quality Assurance - 26-13791 US Tech SolutionConstruction Specialist IV- Quality Assurance - 26-13791Charlotte, NC$70–$85 / hourContractorLarge construction project coordination experience in engineering, operations, or construction of large-scale projects (power plants, supplier oversight, or geotechnical projects). Major functions include, but are not limited to providing independent oversight (on-site, vendor shops, and OEM) of multiple projects simultaneously with a focus on the following: Key Responsibilities:
Inventory & Accessory Specialist Hendrick Automotive Group CorporateInventory & Accessory SpecialistWilmington, North CarolinaFull timep>Summary: To assist with the management of inventory for the dealership to ensure that a desirable mix of new and used vehicles is made available to customers while maintaining depreciation and floor plan costs at reasonable levels and maximizing the profit potential of the variable department. Jeff Gordon ChevroletLocation: 228 S. College Rd, Wilmington, North Carolina 28403.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShelby, NC$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewDigital Sales Specialist United RentalsDigital Sales SpecialistCharlotte, NCAs a Digital Sales Specialist, you'll be a crucial part of the team to help exceed the expectations of internal and external customers by providing exceptional service and support through email & chat channels driving digital tool adoption and revenue growth. Explore our comprehensive U.S. benefit offerings.
3095397 SAF Specialist American National Red Cross3095397 SAF SpecialistFort Bragg, NCli>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Visitredcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
Senior Data Engineer - AI/Cloud Specialist BC ForwardSenior Data Engineer - AI/Cloud SpecialistCharlotte, NC$68–$68.25 / hourThe ideal candidate will have strong experience in modern data engineering across AWS, GCP, and Azure, expert skills in Python and SQL, and a proven ability to design, build, and operate scalable ETL/ELT pipelines using Snowflake and Databricks to deliver reliable, secure, and cost-efficient data products. We are seeking an Application Programmer III to join our Product Master Environment team, the firm-wide provider of product and pricing reference data serving 400+ applications across multiple lines of business.
NewCredit Specialist United RentalsCredit SpecialistCharlotte, NCli>Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters. Explore our comprehensive U.S. benefit offerings.
Cardiovascular Specialist - Rex Invasive Heart & Vascular UNC HealthCardiovascular Specialist - Rex Invasive Heart & VascularRaleigh, NC$33.04–$47.50 / hourOperates multichannel physiologic monitor to measure and record functions of cardiovascular and pulmonary systems of patient during cardiac catherization. Learn more about the incentive program here: https://jobs.unchealthcare.org/pages/imaging-commitment-incentive-program.
AI Data Annotation Specialist BC ForwardAI Data Annotation SpecialistCharlotte, NC$56–$56.08 / hourFull timeThe ideal candidate will have strong experience in AI/ML data labeling, QA, and evaluation across NLP, information retrieval, entity extraction, routing/classification, semantic search, and RAG/LLM applications, and a proven ability to deliver accurate, consistent annotations and evaluation datasets at scale. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Wholesale Billing Specialist Hendrick Automotive Group CorporateWholesale Billing SpecialistCharlotte, North CarolinaFull timeCharlotte Consolidated Accounting Office - HICLocation: 6030 East Independence Blvd, Charlotte, North Carolina 28212. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Quality Assurance & Safety Specialist (Health And Safety Analyst 2) - 28595 Company ConfidentialQuality Assurance & Safety Specialist (Health And Safety Analyst 2) - 28595Beaufort, NC$57,005–$75,000Full timeHII Mission Technologies Live, Virtual, Constructive Solutions team is seeking a Quality/Assurance/Safety Evaluator to ensure the delivery of high‑quality, compliant, and safe training systems and services. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle.
Plant Health Care Specialist SavATreePlant Health Care SpecialistPineville, NC$20–$28 / hourFull timep>The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. A Degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turf-grass, or similar experience preferred.
Telecom Customer Support Specialist Crossfire Consulting CorporationTelecom Customer Support SpecialistCary, NCWe are seeking a skilled Customer Support Specialist to serve as the vital link between our technology and our customers, ensuring timely issue resolution and exceptional service delivery. Act as the primary contact for inbound calls, performing detailed diagnostics and resolving technical issues efficiently.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistNCRemoteli>You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistNCRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
SUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32) Department of the ArmySUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32)Raleigh, NC$93,468–$121,511 / yearp>If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen.
NewCustomer Support Specialist I Momentus TechnologiesCustomer Support Specialist ICharlotte, NCAdditional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues.
NewCustomer Support & Billing Operations Specialist ASM Research, An Accenture Federal Services CompanyCustomer Support & Billing Operations SpecialistRaleigh, NCp>The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.
Customer Support Specialist I First Bancorp (NC)Customer Support Specialist IFayetteville, NCAssists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting. Assists customers with Debit Card inquires including, but not limited to: new/replacement/ existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards.
Customer Support Specialist- Bioinformatics Revvity IncCustomer Support Specialist- BioinformaticsNC$70,000–$80,000 / yearYou will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. Your Superpowers in Action: Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
Motorcycle Customer Support Specialist Ultimate Staffing ServicesMotorcycle Customer Support SpecialistYoungsville, North Carolina$18–$20 / hourUltimate Staffing is seeking an experienced Customer Service Rep for a leading aftermarket LED lighting manufacturer specializing in accessory products for motorsport vehicles. This position is responsible for providing best-in-class customer service, guiding customers through a wide range of products, and assisting them with orders.
NewCustomer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17–$17 / hourContract to hirePosition Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.
Information Technology Specialist (Customer Support) U.S. Department of DefenseInformation Technology Specialist (Customer Support)Camp Lejeune, NC$74,678–$97,087 / yearExamples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
NewIT SPECIALIST (CUSTOMER SUPPORT)(T32) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)(T32)Fort Bragg, NC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
Customer Support Specialist ABBCustomer Support SpecialistPinetops, North CarolinaRecommends appropriate solution for customer requests, and coordinates with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place. You will be mainly accountable for: Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
Customer Experience Specialist - Child Support Services Mecklenburg CountyCustomer Experience Specialist - Child Support ServicesCharlotte, NC$20–$26.61 / hourp>The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services, Economic Services, MeckSuccess, HOMES, and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.
IT Support Specialist (Advanced Technical Support) Grace Federal Solutions LLCIT Support Specialist (Advanced Technical Support)Durham, NCli>Install, configure, and maintain University-owned hardware and software, including desktops, laptops, printers, and applications. If you’re passionate about technology, service excellence, and supporting an academic community, we encourage you to apply and become part of a team that makes a meaningful impact every day.
IT Support Specialist (Advanced Technical Support) Grace Federal SolutionsIT Support Specialist (Advanced Technical Support)Durham, North CarolinaInstall, configure, and maintain University-owned hardware and software, including desktops, laptops, printers, and applications. If you’re passionate about technology, service excellence, and supporting an academic community, we encourage you to apply and become part of a team that makes a meaningful impact every day.
IT Technical Support Specialist Sentara Healthcare IncIT Technical Support SpecialistElizabeth City, NCp>The IT Technical Support Specialist will be responsible for providing clear and effective technical guidance to users with varying levels of IT knowledge, communicating IT solutions in a user-friendly manner to non-technical customers and maintaining a customer-focused and results-oriented attitude, ensuring prompt resolution of issues. They will be responsible for assisting with system maintenance & monitoring by installing, configuring and maintaining IT hardware and software, monitoring systems and applications to identify performance issues or potential security risk and keeping systems updated with the latest patches, updates and security measures.
Technical Support Specialist I - Control 4 Resideo Technologies IncTechnical Support Specialist I - Control 4Charlotte, NCli>Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningNC$54,000–$80,000 / yearp>Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
IT Support Specialist (Desktop Support) ScentAir Technologies LLCIT Support Specialist (Desktop Support)Charlotte, NCCombining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. If hired, you will be required to provide documentation indicating your legal right to work in the U.S which may be verified through ScentAirs participation in the E-Verify program.
Technical Support Specialist (Durham/Raleigh North Carolina) Becton Dickinson Medical DevicesTechnical Support Specialist (Durham/Raleigh North Carolina)Durham, North CarolinaIt takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
Technical Support Specialist Skanska ABTechnical Support SpecialistCharlotte, NCp>Technical Support Specialist,Charlotte NC, US,US7223,Early career,Business support and IT,Permanent,Let new career opportunities find you Give us some information on your skills and desires to open the door for interesting job openings within Skanska and the worldwide opportunities we can provide. Qualified candidates for this position have a passion for excellence outstanding communication and organizational skills as well as the ability to readily build relationships over the phone.
Technical Support Specialist - Charlotte, NC Dentsply Sirona IncTechnical Support Specialist - Charlotte, NCCharlotte, NCFor California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
Technical Support Specialist Core EducationTechnical Support SpecialistGreensboro, North CarolinaIn this highly visible, people-first role, you will be the go-to resource for faculty, staff, and students — keeping classrooms humming, labs running, and the entire campus community empowered to do their best work. Serve as the frontline technical resource — triaging, troubleshooting, and resolving hardware, software, and system issues via SolarWinds (target: 90%+ of tickets resolved within SLA).
Technical Support Specialist (Durham/Raleigh North Carolina) Becton Dickinson and CoTechnical Support Specialist (Durham/Raleigh North Carolina)Durham, NCIt takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
NewCustomer Service Specialist Grifols Shared Services North AmericaCustomer Service SpecialistDurham, NCHas a strong background in customer research and analytics techniques, process improvement, human-centered design and performance management+ Knowledge in Salesforce Service Cloud, including case management, workflows, and reporting+ Ability to configure dashboards and track KPIs using Salesforce+ Strong problem-solving and decision-making capabilities+ This individual has proven ability to manage diverse efforts' synergies, and ability to navigate ambiguity and change with an entrepreneurial mindset.+ Develop and monitor donor feedback**Education and Experience**+ Bachelor's Degree+ 3+ years of experience in marketing, customer service, sales experience+ Experience in marketing, analytics, project management and strategy development**Knowledge, Skills and Abilities**+ Customer-centric mindset and demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum.+
NewTechnical Support Specialist – Geospatial & Drones (US) Crescendo.aiTechnical Support Specialist – Geospatial & Drones (US)NCRemoteul>Use your drone flight and GIS knowledge to help our customers resolve any issues they may have when using our products to fly their drones, capture ground-based imagery with their 360 camera, or process and analyze collected data. Clear and effective written and verbal communication skills, including the ability to document processes and share knowledge with internal teams.