Marketing Specialist MONTERRA CREDIT UNIONMarketing SpecialistRedwood City, CA$33–$39 / hourThe Marketing Specialist leverages campaigns and channels that support card acquisition and utilization, digital engagement, and new member growth, ensuring the effective and timely execution of marketing tactics through automated platforms such as Visa Campaign Solutions, SMS/text automation, the website content management system, and other communication channels with the goal of increasing product penetration, member engagement, and overall usage of Monterra Credit Union’s products and services. As a member of Monterra Credit Union’s Marketing Team, the Marketing Specialist supports growth across the Credit Union’s core products and services, including credit and debit cards, membership, auto and mortgage lending, and other offerings.
NewLegal Billing Specialist (E-Billing) JobotLegal Billing Specialist (E-Billing)San Francisco, CARemote$70,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you thrive in a fast-paced environment, are well-versed in legal billing platforms, and excel in managing e-bill submissions and audits, this is an exciting opportunity to bring your skills to a dynamic and supportive team.
NewEHS Specialist JobotEHS SpecialistWalnut, CA$75,000–$105,000 / yearThe team is looking for candidates who are skilled in conducting safety training, hazard analysis, incident investigations, hazardous waste management, environmental reporting, and maintaining compliance documentation, including SDS records, permits, and prevention plans. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Compliance Specialist III JouléCompliance Specialist IIIMountain View, CA$25–$25 / hourThis role serves as a key liaison between customers, quality teams, regulatory functions, and cross-functional stakeholders to ensure timely processing, documentation, reporting, and communication related to field actions. Support audit readiness efforts by maintaining accurate documentation and providing information required for internal and external audits.
Sr Clinical Solution Specialist Medline IndustriesSr Clinical Solution SpecialistSan Francisco, CA$79,000–$119,000 / yearFull timeThe position would require the ability to provide end user insight to urology process enhancement and improvement opportunities, link clinical practice with products and programs, and build strategic alliances with customers and sales representatives as it relates to executing successful value add programs.Job Description. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
NewDocumentation Specialist - Contract TalentBurst, Inc.Documentation Specialist - ContractSouth San Francisco, CAli>This role will also act as a project administrator in a Document Controller capacity supporting projects in Autodesk Forma and supporting administrative activities such as project creation and closure, file permissions, adding/removing members, and assisting in approval workflow management to ensure timely handover of information. Act as an Autodesk Forma project administrator helping create new project spaces, add/remove members, manage approval workflows, and collaborate with project teams to ensure timely handover of engineering project content in the Turn Over Package (TOP).
Trial Ownership / Exit Package Specialist Marriott Vacations WorldwideTrial Ownership / Exit Package SpecialistSan Francisco, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations® Program, our points-based ownership product. Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with experience closing sales and providing customer service to join our award-winning sales and marketing team.
Housing Specialist System OneHousing SpecialistDaly City, CA$24–$25 / hourp>The Housing Specialist supports low-income families and individuals— including elderly, disabled, or homeless participants— in obtaining and maintaining affordable housing through the Housing Choice Voucher (HCV) Program. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistSan Leandro, CA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Enterprise Customer Support Specialist PerplexityEnterprise Customer Support SpecialistSan Francisco, Californiali>Demonstrated strength in critical thinking, rapid context-switching, and ruthless prioritization when juggling multiple escalations1. Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.
Customer Support Specialist Conductor, Inc.Customer Support SpecialistSan Francisco, CA$60,000–$67,000 / yearExcellent organizational, written, and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner level users to highly technical users in our tickets as well as knowledge base articles. We are looking for a passionate Customer Support Specialist, who is seeking a customer-centric, results oriented support guru who thrives on providing support through many different channels of communication - including email, phone, chat, and forums.
Customer Support Specialist Demo160: Core Template TEMCCustomer Support SpecialistSan Francisco, CaliforniaContact Recruiters Whatsapp: Map: Hosting Right Now Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
Regional Customer Support Specialist Natera IncRegional Customer Support SpecialistCA$21–$23 / hourPOSITION SUMMARY: The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera's division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Enterprise Customer Support Specialist Perplexity AI IncEnterprise Customer Support SpecialistSan Francisco, CAp>Leverage Perplexity's own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers-via tickets, Slack, and sometimes calls-to diagnose and resolve their most complex technical and product questions, acting as the "last line of defense" before Product and Engineering step in.
Senior Customer Support Administrator (IT Specialist) Govcio LLCSenior Customer Support Administrator (IT Specialist)San Francisco, California$75,000–$95,000 / yearResponsibilities: The Customer Support Administrator (Senior) serves as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. Supports Microsoft Windows environments, repairs/replaces system peripherals, including printers and scanners, and maintains configuration management data and documentation.
Customer Support Specialist Air AppsCustomer Support SpecialistSan Francisco, Californiaul style="min-height:1.5em">This is a fully onsite position, based at our office in San Francisco, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. As a Customer Support Specialist, you will act as the voice of Air Apps for our global customer base, ensuring a high-quality and consistent user experience across our iOS applications.
Customer Support Specialist YourMechanicCustomer Support SpecialistMountain View, Californiadiv class="resumator-jobs-text clrfix" id="resumator-job-description">Seeking motivated individuals committed to delivering exceptional customer service for our customers. Outbound call to potential customers to answer questions and book appointments.
Customer Support Specialist GNAU, IncCustomer Support SpecialistSan Francisco, CAWe are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). Create and maintain Rillet's knowledge base: turn repeated questions into help articles, document the most common support patterns, and keep runbooks current as the product ships weekly.
Customer Support Learning & Enablement Specialist Mercury Technologies IncCustomer Support Learning & Enablement SpecialistSan Francisco, CA$106,200–$132,800 / yearli>Design high-impact learning experiences: Apply evidence-based instructional design to create clear, engaging, creative, and compliant learning across formats - including live sessions, virtual trainings, and on-demand resources (videos, micro-learnings, SOPs, facilitator guides, and assessments). Clear communication, systems thinking, and ownership: You translate complex ideas into simple, actionable content, partner effectively across teams to drive alignment, and think beyond one-off solutions-taking responsibility for outcomes and continuously improving how learning scales.
Customer Support Specialist - Weekend Mercury Technologies IncCustomer Support Specialist - WeekendCA$48,100–$58,400 / yearp>As a member of our Customer Support team, you'll make sure our users are charmed by warmth and competence when they have questions or needs that aren't being met by our product. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn't always easy, but if you're good at your job, our users will never know it.
Senior Customer Support Specialist Lynx Finhealth IncSenior Customer Support SpecialistCALynx is a fast-growing Series A company backed by more than $50M in funding from leading investors including Flare Capital Partners, CVS Health, 406 Ventures, and McKesson Ventures. Lynx is building the payments infrastructure layer for the next generation of fintech, healthcare finance, and embedded commerce.
Technical Support Specialist Exigen Insurance Solutions, Inc.Technical Support SpecialistSan Francisco, CAThe Technical Support Specialist is focused on engaging directly with internal and external customers to understand their needs, guiding them in successful use of the support software and advocating for process and product enhancements that improve the overall customer experience and system optimization. Advocate on behalf of the customer and collaborate with internal teams to identify Customer experience, service, product and process improvements that enhance and support EISs value proposition and customer engagement.
NewFleet Support Specialist, Site Launch and Enablement Support IconmaFleet Support Specialist, Site Launch and Enablement SupportFoster City, CA$40.43–$45.43 / hourTemporary Site Stabilization: Provide high-level on-site support during the critical initial phases of a site launch, ensuring fleet uptime meets aggressive testing targets. System Configuration: Support in managing location-specific Slack channels and configure SAP Manufacturing Orders (MO) to ensure parts traceability from launch day.
Technical Support Specialist Careerpuck SandboxTechnical Support SpecialistSan Francisco, CaliforniaIn this role, you will provide technical assistance and support to customers and internal users, diagnose hardware and software issues, and ensure timely resolution of technical problems. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Technical Support Specialist Bee Genius CareersTechnical Support SpecialistOakland, CaliforniaOur diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and resolving technical problems.
NewFleet Support Specialist, Site Launch and Enablement Support ICONMA, LLCFleet Support Specialist, Site Launch and Enablement SupportFoster City, CA$40.43–$45.43 / hourli>Referral Program. Why Should You Apply?Health Benefits.
Technical Support Specialist Odoo SATechnical Support SpecialistBrisbane, CA$63,000–$79,000 / yearp>Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Technical Support Specialist Chevron Federal Credit UnionTechnical Support SpecialistConcord, CA$27.73–$38.13 / hourul>In a hybrid work environment, provide Level 2 desktop support in troubleshooting common end-end-user hardware and software issue at desk side or remotely in an environment that includes but not limited to: Active Directory/ Entra, Windows 11, Office 365, Zoom, remote access VPN, and wireless networks). Responsibilities include installing, configuring, troubleshooting, and supporting computer hardware, mobile devices, operating systems, Office 365 applications, printers, softphone technologies, and enterprise applications.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistWalnut Creek, CA$19.20–$28.80 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistBurlingame, CA$19.20–$28.80 / hourul>For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the worlds transition to sustainable energy to life.
Customer Service Specialist MillerKnollCustomer Service SpecialistSan Francisco, CaliforniaWe frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.
Technical Support Specialist Canvas MedicalTechnical Support SpecialistSan Francisco, CaliforniaThis role is the front line for healthcare organizations building on Canvas — you'll investigate customer problems, guide developers through our FHIR API and SDK, troubleshoot clinical workflows, and dig through database records and application logs to find the root cause of a problem. You'll need genuine technical skills - building Python plugins with AI co-pilots, writing SQL, understanding REST APIs — combined with the empathy and communication skills to work with people who are trying to deliver patient care and can't afford downtime.
Technical Support Specialist Sanmina CorpTechnical Support SpecialistNewark, CA$55,000–$65,000 / yearRecognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Nature of Duties: Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment.
Customer Experience Customer Success Specialist - CAI Cisco Systems IncCustomer Experience Customer Success Specialist - CAISan Jose, CAp>Demonstrate expert-level knowledge in the specialized technical tracks, focusing on adoption challenges: Cloud and AI Infrastructure track: Solid understanding of integrating Cisco data center solutions (ACI, HyperFlex, UCS, Nexus, MDS, Intersight, NDFC/NDI) with public cloud platforms (AWS, Azure, GCP) and experience using APIs and programmability to connect Cisco solutions into existing customer ecosystems. Accelerate value realization by applying validated adoption frameworks to help customers bridge the gap between purchasing a Cisco solution and achieving their desired business outcomes, including baselining environments and developing comprehensive onboarding journeys.
Product Support Specialist StratAcuity Staffing Partners IncProduct Support SpecialistSan Francisco, CAIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Field Service Support Specialist GTTField Service Support SpecialistDanville, CALeading natural gas and electric energy company serving millions of customers across the United States, focused on reliable energy delivery and operational excellence. This role requires strong organizational, communication, and driving capabilities to manage inventory, support engineering projects, and maintain efficient field processes.
IS Client Systems Specialist - Senior (Service Desk Support) (Departmental Promotional Only) County of San MateoIS Client Systems Specialist - Senior (Service Desk Support) (Departmental Promotional Only)San Mateo, CA$139,131.20–$173,888 / yearli>Provides specialized and complex technical support and assistance to staff concerning personal and mobile computer systems; serves as the primary contact for and resolves related issues, conflicts, and concerns; responds to inquiries and provides information concerning system operations, projects, malfunctions, equipment, upgrades, practices, procedures, and related software applications. Maintains and monitors inventory levels of computer supplies and equipment; orders, receives, and maintains adequate inventory levels; researches, evaluates, and confers with vendors concerning hardware, software, and peripherals; reviews coordinates, and authorizes minor purchases; recommends major tool and equipment purchases.
Wildfire Program Support Specialist (20742445) City of SAN RafaelWildfire Program Support Specialist (20742445)San Rafael, CA$31.80–$38.65 / hourThe San Rafael Fire Department is an all-risk fire agency with 69 highly trained operational firefighters providing services in firefighting, Advanced Life Support (ALS response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2025-2026 annual budget of approximately $193 million.
Sr. Sales Support Specialist Super Micro Computer IncSr. Sales Support SpecialistSan Jose, CA$75,000–$90,000 / yearEssential Duties and Responsibilities: • Sales account maintenance • Providing technical and administrative product information • Performing daily clerical and office maintenance tasks such as typing correspondence, coordinating, data entry, quotations and process document • Monitoring inventory, follow up ETA with purchasers • Acting as a liaison between sales, purchasing, production, procurement, and logistics departments • Providing assistance for intra-company project coordination between sales and non-sales departments • Entering, monitoring, and communicating directly with clients regarding status of their orders, facilitating credit issues and negotiating returns • Developing superior customer service relationships with prospects • Producing daily reports for clients • Providing backup support for the supervisor and team members. Qualifications: • AA degree required, Bachelors degree is preferred • 8+ years of direct, related sales support experience • Experience in data entry, scheduling production and tracking orders • Possesses strong professional communication skills including: phone, written/E-mail and presentation • Experience in customer service and dealing with clients directly, must have problem solving skills • Consistent track record of meeting or exceeding assigned jobs • Must possess strong computer skills with word and excel • Organizational skills a must.
IT Support Specialist IconmaIT Support SpecialistPalo Alto, CA$33.18–$43.88 / hourTroubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications. Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).
Sales Support Specialist Super Micro Computer IncSales Support SpecialistSan Jose, CA$34–$37 / hourQualifications: • BA/BS degree preferred • 2-4 years of relevant industry experience preferred • Experience in data entry, scheduling production and tracking orders • A self-starter who can effectively work within a strong team culture • Must have strong and effective professional communication skills written, speaking, and presentation • Experience in customer service and dealing with clients directly, problem solving skills a must • Work well in a high pressure environment with tight deadlines. About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
Customer Experience Specialist - Nordstrom Local Fillmore Nordstrom IncCustomer Experience Specialist - Nordstrom Local FillmoreSan Francisco, CA$23.40–$24.35 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf.
Patient Outreach and Support Specialist-Temp Natera IncPatient Outreach and Support Specialist-TempCAThis role requires exceptional communication skills, empathy, attention to detail, and the ability to build trust while supporting patients through potentially complex healthcare experiences. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
NewCustomer Service Specialist Workrite ErgonomicsCustomer Service SpecialistPetaluma, CAFounded in 1991, Workrite Ergonomics is an industry leader in the design, manufacture and distribution of height-adjustable work centers and ergonomic office accessories, including adjustable keyboard platform systems and flat panel monitor support systems. Ability to communicate effectively across a diverse customer-base; good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels, both inside and outside the organization .
IT Support Specialist ICONMA, LLCIT Support SpecialistPalo Alto, CA$33.18–$43.88 / hourli>Referral Program. Why Should You Apply?Health Benefits.
Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical Amazon.com IncCustomer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One MedicalCAp>Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience. Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
Customer Support Analyst - Morning Shift Centrl IncCustomer Support Analyst - Morning ShiftMountain View, CAYou go beyond just the apparent and available answer and do what it takes to satisfy the customer • Previous experience working with or support SaaS products • Self-starter working as a hybrid team member • Willing to help provide input and insight for new product features & enhancements • Strong planning, organization, and communication skills • Good time management, telephone, and customer engagement skills • Experience with Zendesk Support Suite or similar tools. • Bachelors degree or equivalent practical experience • 1-3 years of experience in customer service for SaaS application support • Preferred Qualifications (Optional, Highly Recommended): • Excellent technical aptitude and comfortable with learning new applications and software tools • Excellent problem-solving skills.
Customer Support Analyst - Day Shift Centrl IncCustomer Support Analyst - Day ShiftMountain View, CACustomer Support Analyst - Day Shift at CENTRL %HEADER_COMPANY_WEBSITE% Customer Support Analyst - Day Shift Mountain View, CA %LABEL_POSITION_TYPE_FULL_TIME% Customer Support %BREADCRUMB_JOB_OPENINGS% Customer Support Analyst - Day Shift %BUTTON_APPLY_TO_POSITION% %BUTTON_APPLY_USING_INDEED% %BUTTON_APPLY_USING_LINKED_IN% CENTRL is a leading risk and compliance technology company that provides AI powered enterprise-grade risk, due diligence, cyber security and privacy management solutions to financial institutions worldwide. 1-3 years of experience in customer service for SaaS application support Preferred Qualifications Optional (Highly Recommended) Excellent technical aptitude and comfortable with learning new applications and software tools Excellent problem-solving skills.
Robotic Support Specialist Chef Robotics, Inc.Robotic Support SpecialistSan Francisco, CA$90,000–$110,000 / yearBacked by investors like Kleiner Perkins, Construct, Bloomberg Beta, and Promus Ventures, and supported by a world-class team from companies such as Cruise, Zoox, Google, Tesla, and Amazon Robotics, Chef is rapidly scaling with multiple multi-year contracts and a mission to put an intelligent robot in every commercial kitchen. You''ll work from our SF office, monitoring and responding to support requests that come in through Slack, Microsoft Teams, our web portal, email, and phone; triaging, troubleshooting remotely, documenting, and escalating issues across our deployed fleet.
Service Desk Support, Specialist Blue Cross and Blue Shield AssociationService Desk Support, SpecialistOakland, CAp>The IT Service Desk we deliver Customer Excellence Focused Support to our end users by Leveraging cutting-edge technology with our IT Service Management products and self-service/automated solutions for our customers. In this role you will be responsible for the remote support to users with technical problems and information technology issues involving computers and network services in an advanced network environment.