Preferred: Bachelor's DegreeCertifications: Vocational training, apprenticeships or the equivalent experience in related fieldYears Experience: 2+ years of customer service experienceSKILLS:* Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.)* Ability to understand and follow specific instructions and procedures* Ability to gather data, to compile information, and prepare reports* Strong verbal and written communication skills* Excellent customer service orientation* Well-organized, detail-oriented, and ability to multi-task* Ability to prioritize duties, in order to meet deadlines* Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers* Knowledge of SAP* Excellent interpersonal skills, ability to collaborate to achieve results, and develop professional relationships with internal and external customers. Job Title: Customer Account RepPay Rate: $35 - $38/hrLocation: Simi Valley, CAArea Code: 805ZIP Code: 93063Start Date: Right AwayShift: 1st shift; M-F 7:00am - 3:30pmKeywords: #CustomerAccountRep #CustomerAccountRepresentativeBenefits: * Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision / glasses / prescription contact lens and eye test options available.