The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer Service functions, including greeting clients, answering phones, scheduling appointments, answering questions regarding products and services, general client education on providing the best care for their companion, managing medical records, general hospital maintenance and the opportunity to learn everyday. Our mission at VCA County is to provide excellent quality medical care in a friendly and compassionate setting through gentle handling of pets, teamwork, integrity, continuing education and thoughtful, transparent communication.