Skills and Abilities:Maintain files and records; Prepare a variety of business correspondence, records, reports, documents and forms; Follow oral and written instructions, policies, and procedures; Operate a variety of office equipment, including a computer, fax/scan and adding machines, and related software applications; Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. The incumbent is responsible for performing detailed, confidential data entry, compiling reports, creating basic correspondence, providing routine and non-routine clerical support to staff and/or management, and performing basic quantitative and/or quality assurance reviews of forms, document files and processes within established guidelines.