Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestHartford, CT$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceHartford, CT$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Cust Svc Rep Single Bill Offic / PA Customer Service Hartford HealthCare CorpCust Svc Rep Single Bill Offic / PA Customer ServiceFarmington, CTDepartment Description: The SBO Customer Service Department works with patients, insurance companies, attorney offices, etc with regard to their Hartford HealthCare medical bills. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
NewProvider Customer Service Call And Chat Representative UnitedHealth Group Inc.Provider Customer Service Call And Chat RepresentativeHartford, CT$18–$32 / hourStrong multitasking to effectively and efficiently navigate more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and call types. Research and dissect complex prior authorization and claim issues and take appropriate steps to resolve identified issues to avoid repeat calls / messages, escalations, and provider dissatisfaction.
Care Logistics EMS Dispatcher / Care Logistics Center Hartford HealthCare CorpCare Logistics EMS Dispatcher / Care Logistics CenterNewington, CTThe position is responsible for facilitating continuous throughput of patients from all points of entry within the Hartford HealthCare system by utilizing effective verbal communication, reviewing technology that supports patient placement activities, and swift clinical decision making. Collaborates with clinical management in the identification of patient needs related to changes in clinical condition, emergent transfers and trauma calls associated with bed management activities/placement efforts.
NewSeasonal Customer Service Representative Cabot Hosiery MillsSeasonal Customer Service RepresentativeWaterbury, ConnecticutCustomer Interaction : Spend your day on the phone, engaging in online chats, and sending timely replies to customer questions via email. In this role, you will frequently interface with other cross-functional teams to ensure our customers’ happiness with our product and buying experience.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)CT$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Support Associate - Bob's Squad Bob's Discount FurnitureCustomer Service Support Associate - Bob's SquadSpringfield, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Support Associate - Bob Squad Bob's Discount FurnitureCustomer Service Support Associate - Bob SquadSouthington, CTAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadSpringfield, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Customer Service Agent Waterbury HospitalCustomer Service AgentMiddlebury, CTKnowledge, Abilities: Strong phone and computer skills with working knowledge of practice based medical office processes and procedures Must have a pleasant phone manner and superb communication skills (verbal and written) Ability to work well in a fast paced environment Knowledge of insurance guidelines Knowledge of medical information and electronic medical records/systems Ability to organize and prioritize work as required. Provides a patient- focused service and a positive impression of the organization to patients or other individuals who call into the call center by answering questions, transferring calls to the appropriate person/departments, and taking thorough messages.
Customer Service Engineer (Union) - MR/CT - Central/Western, CT or Brewster, NY Varian Medical Systems IncCustomer Service Engineer (Union) - MR/CT - Central/Western, CT or Brewster, NYCTIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Supervisor, Customer Service Aquarion Water CompanySupervisor, Customer ServiceMonroe, CTSets the vision, direction, and culture of the Customer Service team by managing individual and team performance expectations and goals, providing individual coaching feedback sessions, maintaining singular focus on ensuring and improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as a leader and point of contact for escalated calls. Improves customer service quality, productivity and profitability by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
NewVeterinary Customer Service Representative AmeriVetVeterinary Customer Service RepresentativeTorrington, ConnecticutTo provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store.
Customer Relationship Liaison - POV Apria HealthcareCustomer Relationship Liaison - POVConnecticutSpecific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents. This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs.
Allstate Spanish Bilingual Customer Service Rep Allstate - Stockwell AgencyAllstate Spanish Bilingual Customer Service RepNewtown, CT$48,000–$55,000 / yearThis four days in-office, one day work from home position offers you the chance to engage directly with our clients, providing personalized assistance and solutions to their insurance inquiries. Onboard new clients and provide exceptional customer service by effectively resolving inquiries and addressing customer needs with a positive attitude.
Customer Service Manager Parker Hannifin CorpCustomer Service ManagerNEW BRITAIN, CT$106,490–$177,635 / yearParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
Call Center Customer Service Representative Waste Management IncCall Center Customer Service RepresentativeWindsor, CT$17.50–$23.64 / hourWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. The Customer Service Rep I - This entry level role operates within a full-service National Accounts contact center, delivering end-to-end support for a wide range of customers across diverse and complex industries.
Customer Service Representative MidasCustomer Service RepresentativeBristol, Connecticut$18–$22 / hourWhether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.