More about the roleGreet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Pay About Germann Crossing Dental CareGermann Crossing Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a team that thrives on collaboration, communication and community This is a brand new office opening up; be part of establishing this office\''s reputation and personality in the Gilbert communityOur office will be located near the intersection of East Germann Road and South Val Vista Drive near the Safeway and Handel\''s Homemade Ice CreamIf you are a coffee lover, this is also a Dutch Bros Coffee shop located conveniently across the street What our team is looking for:1+ years of experience working in a dental, medical, or optical front desk role1+ years of experience with insurance billing and accounts receivable is preferredDentrix or other dental software experience Willingness to learn and creativityExperience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.