Reviews and updates existing patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms Answer multi-line phones, directing calls as appropriate and taking accurate messages, distributing to appropriate provider of staff person. The responsibilities of the Front Desk Receptionist include answering the telephones, checking patients in and out of the clinic, registering new patients as well as updating existent patient information in the appropriate practice management software system, printing encounter forms, booking appointments, cash reconcilliation, and other duties as assigned.