Provides required support for development and testing of the Rapids system functionality, training and manuals, departmental guidelines and operational procedures, performance measures and benchmarking of our customer service to other industry-related companies, maintenance of the contract library, and coordination of shipper/customer meetings, trade shows, customer surveys, customer profiles and market intelligence. Maintains knowledge of gas industry trends, changes in governmental regulations, and the status of gas supply, transportation and market trends through interaction with customers, state and local agencies, commissions, and departments within Kern River.