Bilingual Technical Support Specialist RedolentBilingual Technical Support SpecialistSan Jose, CaliforniaWork closely with Quality, Engineering, Product, and Software Development teams to learn and understand the product functionality/features, and determine how best to troubleshoot and diagnose issues, collect useful data, describe symptoms and issues fully, and assist engineers in identifying source of problems. Participate as a key member of the bug council meetings (aka “bug scrubs”) highlighting important issues and problems raised during the field trials programs; drive areas of concern and champion for a high quality product.
Product Line Manager Applied MaterialsProduct Line ManagerSanta Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Service Support Specialist II Thermo Fisher Scientific IncService Support Specialist IIFremont, CA$64,800–$86,400 / yearAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy. Niche Diagnostics provides specialized in vitro diagnostic (IVD) products that support customers including hospitals, laboratories, reference labs, and diagnostic companies.
Product Line Management (Iv) Applied MaterialsProduct Line Management (Iv)Santa Clara, CA$128,000–$176,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Technical Support Specialist Exigen Insurance Solutions, Inc.Technical Support SpecialistSan Francisco, CAThe Technical Support Specialist is focused on engaging directly with internal and external customers to understand their needs, guiding them in successful use of the support software and advocating for process and product enhancements that improve the overall customer experience and system optimization. Advocate on behalf of the customer and collaborate with internal teams to identify Customer experience, service, product and process improvements that enhance and support EISs value proposition and customer engagement.
Technology PPM Product Leader U.S. BancorpTechnology PPM Product LeaderCupertino, CA$149,515–$175,900 / yearThis role provides enterprise-wide leadership for Technology Project Portfolio Management (PPM), overseeing the tools, processes, data, and planning capabilities that support technology investment, capacity, demand, workforce, and delivery decisions. With a product-oriented mindset, this leader owns the strategy, roadmap, and evolution of the Technology PPM ecosystem, ensuring portfolio management capabilities align with business priorities, financial objectives, and delivery needs.
Customer Service Specialist (Tuning Support) 034MotorsportCustomer Service Specialist (Tuning Support)Fremont, CaliforniaAbout the Role 034Motorsport is seeking a passionate, customer-focused automotive enthusiast to join our Customer Service team in a tuning-focused support role. The right candidate is someone who doesn’t just use automotive tuning, but enjoys understanding how it works — someone who is curious, detail-oriented, and motivated to help customers get the most out of their vehicles.
IT Support Analyst, Stanford Law School Stanford UniversityIT Support Analyst, Stanford Law SchoolStanford, CA$115,000–$124,000 / yearCore Duties: Diagnose and resolve end-user problems; respond to escalated issues from clients and other support teams; perform triage, provide remote problem resolution when possible, refer problems to associated groups. Under general supervision, the ISA provides technical and Audio/Visual (AV) support to end-users; troubleshoots and solves computer hardware, software, and network-related problems.
Director, IAM Cyber Product Capital One Financial CorpDirector, IAM Cyber ProductSan Jose, CA$269,100–$307,200 / yearYou have experience managing multiple high-visibility and high-impact enterprise cybersecurity programs with cross-functional teams while maintaining superior results including planning, development and management of technical requirements, design, testing and deployment of security solutions. Develop and communicate a risk-based and data-driven strategy and outcome-driven roadmaps for enterprise security services, solutions, and capabilities, in partnership with engineering and operations partners, customers, and other stakeholders.
Product Support Engineer LancesoftProduct Support EngineerSanta Clara, CA$65As well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
Manager, Global Product Support Veeco Instruments IncManager, Global Product SupportSan Jose, CAFrom the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience.
Product Support Engineer CartesiaProduct Support EngineerSan Francisco, CaliforniaOur team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. You’ll work directly with customers, partner closely with engineering and product teams at a cutting-edge AI company, and help shape the processes and tools that define our post-sales support.
Global Product Support Manager KLA CorporationGlobal Product Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Senior Product Support Engineer Veeco Instruments IncSenior Product Support EngineerSan Jose, CAVeeco is seeking a Senior Product Support Engineer to provide engineering-level support to customers, customer support personnel, and field support teams responsible for diagnosing, troubleshooting, repairing, and debugging Lithography and Laser Annealing products. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
Drive Unit Software Product Support Engineer Tesla IncDrive Unit Software Product Support EngineerPalo Alto, CA$113,424–$248,880 / yearYou will diagnose complex, software-defined electromechanical drive units - traction motors, gearboxes and differentials, oil pumps and lubrication circuits, seals and bearings, inverters, sensors, and the firmware that propels and protects the vehicle - that must run reliably in high-volume consumer cars and fully unsupervised robotaxis. You will co-own development of Diagnostic Trouble Codes (DTCs), smart diagnostic decision trees, in-vehicle service UI, vehicle self-test / commissioning routines (oil service, pump configuration, rotor / offset learn, controller clone / restore), and technician-facing repair guidance.
Product Support Engineer, Infotainment Tesla IncProduct Support Engineer, InfotainmentPalo Alto, CA$113,424–$248,880 / yearAt least two years of experience in software engineering, with expertise in the following areas: Linux system and tool development, shell scripting, high-level programming languages (Python, Ruby, Java, Go, or similar). Experience with over-the-air (OTA) software updates in vehicles or consumer electronics, vehicle infotainment UI development experience, and/or experience with vehicle communication protocols (CAN, LIN, etc.) are nice-to-haves.
Internship, Product Support Engineer, Service Engineering (Spring 2027) Tesla IncInternship, Product Support Engineer, Service Engineering (Spring 2027)Palo Alto, CA$34.08–$47.71 / hourService Engineering, part of Vehicle Software Engineering, is responsible for real-time diagnostic support for the service network (the field), development and improvement of diagnostic tools and procedures, and feedback of top field issues to our development teams to improve current and future products. Currently pursuing a degree in Electrical Engineering, Mechanical Engineering, Embedded Systems, Automotive Engineering, Mechatronics Engineering or a related field with a graduation date between December 2027 - December 2028.
Product Support Town.comProduct SupportSan Francisco, CaliforniaDig past surface level on issues and bugs, understand billing and commercial issues, read logs and traces, and get to the bottom of novel, ambiguous problems, partnering with & escalating to engineers when you need to. Town operates in the places people do their most important work, and supports users’ ways of working in highly varied and sophisticated ways.
Product Support Engineer, Optimus Diagnostics Tesla IncProduct Support Engineer, Optimus DiagnosticsPalo Alto, CA$113,424–$248,880 / yearHands-on experience with robots (industrial, humanoid, academic, or competition and familiarity with robotics protocols (CAN, EtherCAT, Ethernet) preferred. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
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