This includes maintaining the AI knowledge base, monitoring the accuracy and quality of AI responses, coordinating updates with functional offices, identifying opportunities to improve automated services,and ensuring the AI platform supports the College's commitment to providing accurate, timely, and student-centered enrollment services. AI Knowledge Management - Serves as the primary administrator for the One Stop Center AI platform by maintaining and continuously improving the AI knowledge base, ensuring information related to Admissions, Financial Aid, Student Records, Student Accounts, Academic Advising, SUNY Reconnect, and other enrollment services remains accurate, current, and aligned with College policies and procedures.