NewVeterinary Technician Education and Development Coordinator Metropolitan Veterinary AssociatesVeterinary Technician Education and Development CoordinatorValley Forge, PA$30If you're ready to grow your skills, make a genuine difference , and work alongside people who share your passion for exceptional veterinary care, then this is your invitation to join Metropolitan Veterinary Associates. At Metropolitan Veterinary Associates (MVA), we recognize that great veterinary technicians are detail-oriented problem-solvers, empathetic caregivers, and enthusiastic team players.
NewNetwork Coordinator, Coding Audit & Education St. Luke's Health Network, Inc.Network Coordinator, Coding Audit & EducationAllentown, PAFull timeMust maintain and be credentialed in at least ONE of the following AHIMA and/or AAPC recognized Professional Coding Certifications: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Professional Auditor (CPMA); Certified Professional Coder (CPC); Certified); Certified Coding Specialist (CCS); In-depth knowledge of ICD CM, ICD PCS and CPT/HCPCS coding systems. Reviews and validates coded medical records to assess coding accuracy, documentation integrity, compliance risk, and reimbursement impact related to ICD-10-CM/PCS, CPT/HCPCS, DRG/APC assignment, modifiers, and applicable payment methodologies.
NewAccounts Payable Coordinator Mastery Charter SchoolsAccounts Payable CoordinatorPhiladelphia, PA$50,800–$56,900 / yearFull timeOther Requirements: Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc. The ideal candidate is able to work independently, is highly organized, has strong analytical and customer services skills, and is able to complete a large volume of time-sensitive transactions in a high pressure environment under tight deadlines.
RN-Clinical Team Coordinator Registered Nurse-Advanced Acute Care Medical GeisingerRN-Clinical Team Coordinator Registered Nurse-Advanced Acute Care MedicalDanville, PAGeisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus. . Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones.
RN - Registered Nurse Coordinator - Primary Care GeisingerRN - Registered Nurse Coordinator - Primary CareDanville, PAServes in an expanded nursing role as part of an interdisciplinary team to promote preventative patient care, offer screening services, and coordinate disease management services while also providing primary clinical support to the provider, patient and their family to assist in the diagnosis and treatment of the patient's condition. Assists clinic team with triage of in-basket messaging as needed and management of patient interaction with the clinic, identifying patient needs, intervention pathways, clinical guidelines and diagnostic tests to develop individualized plans of care.
RN - Registered Nurse Coordinator Cancer Care GeisingerRN - Registered Nurse Coordinator Cancer CareDickson City, PAThe RN Coordinator Cancer Care serves in an expanded role to assess patient needs, plan and provide nursing care and coordinate follow-up care for patients receiving treatment in an outpatient Hematology/Oncology setting. Performs pre-visit RN triaging for new and patients to ensure that decisions can be made on the first visit and treatment planning for the Hematologic/Oncologic care can be initiated.
RN - Registered Nurse Coordinator - Pediatric Cancer Care GeisingerRN - Registered Nurse Coordinator - Pediatric Cancer CareDanville, PAThe Pediatrics Hematology/Oncology RN Coordinator serves in an expanded role to assess patient needs, plan and provide nursing care and coordinate follow-up care for patients receiving treatment in an outpatient Hematology/Oncology setting. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
NewBilingual Attendance Coordinator (Part-Time) - 2026/2027 School Year Mastery Charter SchoolsBilingual Attendance Coordinator (Part-Time) - 2026/2027 School YearPhiladelphia, PA$18.75–$30.26 / hourPart timePhysical Requirements: This role may involve traveling locally for home visits, moving throughout the school building, attending meetings and school events, and sitting for extended periods while working on a computer and phone; reasonable accommodations will be made as needed. About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
RN - Registered Nurse Coordinator - Transplant GeisingerRN - Registered Nurse Coordinator - TransplantDanville, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.
RN - Registered Nurse - Intake Coordinator - Hospital at Home GeisingerRN - Registered Nurse - Intake Coordinator - Hospital at HomeDanville, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones .
NewRN - Registered Nurse - Nursing Quality Coordinator - Surgical Suite GeisingerRN - Registered Nurse - Nursing Quality Coordinator - Surgical SuiteDanville, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. The Nursing Quality Coordinator is responsible for leading and coordinating system-level workflows and clinical projects that advance quality, safety, and strategic innovation across the healthcare enterprise.
NewRN - Registered Nurse - Performance Improvement Coordinator GeisingerRN - Registered Nurse - Performance Improvement CoordinatorWilkes-Barre, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones.
Clinical Team Coordinator Registered Nurse - Advanced Acute Care Cardiac Telemetry Unit GeisingerClinical Team Coordinator Registered Nurse - Advanced Acute Care Cardiac Telemetry UnitScranton, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.
Clinical Team Coordinator Registered Nurse - Advanced Acute Care Medical and Oncology Unit GeisingerClinical Team Coordinator Registered Nurse - Advanced Acute Care Medical and Oncology UnitScranton, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.
Clinical Team Coordinator RN - Advanced Acute Care Cardiac Telemetry Unit GeisingerClinical Team Coordinator RN - Advanced Acute Care Cardiac Telemetry UnitScranton, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.
NewMaterials Coordinator CAIMaterials CoordinatorLeetsdale, PAThis policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. We are looking for a Materials Coordinator to coordinate the movement and storage of materials with a concentration on packaging, shipping, and receiving while maintaining accurate inventory records and ensuring compliance with safety and handling procedures.
NewOffice Coordinator SevitaOffice CoordinatorPittston, PA$20.34We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.
RN - Registered Nurse Coordinator - Neurology GeisingerRN - Registered Nurse Coordinator - NeurologyScranton, PAServes in an expanded nursing role as part of an interdisciplinary team to promote preventative patient care, offer screening services, and coordinate disease management services while also providing primary clinical support to the provider, patient and their family to assist in the diagnosis and treatment of the patient's condition. Assists clinic team with triage of in-basket messaging as needed and management of patient interaction with the clinic, identifying patient needs, intervention pathways, clinical guidelines and diagnostic tests to develop individualized plans of care.
Administrative Team Coordinator Registered Nurse- NEW Advanced Acute Care Medical Surgical Unit GeisingerAdministrative Team Coordinator Registered Nurse- NEW Advanced Acute Care Medical Surgical UnitWilkes-Barre, PAAs a member of departmental leadership teams, you will need to demonstrate characteristics and behaviors necessary to assure employee understanding and acceptance of the nursing and system driving strategies including communicating and incorporating the Nursing and Organization’s vision, goals, and initiatives at the unit and department level consistently with the Magnet philosophy and environment. Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones.
RN- Clinical Team Coordinator Registered Nurse- NEW Advanced Acute Care Medical Surgical Unit GeisingerRN- Clinical Team Coordinator Registered Nurse- NEW Advanced Acute Care Medical Surgical UnitWilkes-Barre, PAGeisinger South Wilkes Barre is a small community hospital focused on high reliability with exceptional care, collaborative teamwork and community commitment. Geisinger South Wilkes Barre is proud to receive ANCC Magnet Recognition®, the highest and most prestigious distinction a health care organization can receive for nursing practice and quality patient care.
NewRN- Registered Nurse- Labor and Delivery Unit- Clinical Team Coordinator GeisingerRN- Registered Nurse- Labor and Delivery Unit- Clinical Team CoordinatorWilkes-Barre, PAFamily-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
NewRN - Clinical Team Coordinator Registered Nurse - Advanced Acute Care Medical/Transplant GeisingerRN - Clinical Team Coordinator Registered Nurse - Advanced Acute Care Medical/TransplantDanville, PACovers a diverse adult patient population on a variety of different services such as Transplant, General Surgery, ENT, Urology, Plastic Surgery, Gynecology and a host of different diagnoses on our Hospitalist Medicine services. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Clinical Team Coordinator Registered Nurse- Advanced Acute Care Surgical Telemetry Unit GeisingerClinical Team Coordinator Registered Nurse- Advanced Acute Care Surgical Telemetry UnitWilkes-Barre, PAGeisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
NewClinical Team Coordinator Registered Nurse- ICU GeisingerClinical Team Coordinator Registered Nurse- ICUWilkes-Barre, PAFamily-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Clinical Team Coordinator Registered Nurse- NICU GeisingerClinical Team Coordinator Registered Nurse- NICUWilkes-Barre, PAFamily-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
NewRN - Registered Nurse Coordinator Bone Marrow Transplant GeisingerRN - Registered Nurse Coordinator Bone Marrow TransplantWilkes-Barre, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Responsible for coordinating all aspects of patient care related to the bone marrow transplant patients in collaboration with the transplanting physician and the bone marrow transplant interdisciplinary team.
Clinical Team Coordinator Registered Nurse- Advanced Acute Care Cardiac Telemetry Unit GeisingerClinical Team Coordinator Registered Nurse- Advanced Acute Care Cardiac Telemetry UnitWilkes-Barre, PAGeisinger South Wilkes Barre is a small community hospital focused on high reliability with exceptional care, collaborative teamwork and community commitment. Geisinger South Wilkes Barre is proud to receive ANCC Magnet Recognition®, the highest and most prestigious distinction a health care organization can receive for nursing practice and quality patient care.
Clinical Team Coordinator Registered Nurse- Advanced Acute Care Medical-Surgical Unit GeisingerClinical Team Coordinator Registered Nurse- Advanced Acute Care Medical-Surgical UnitWilkes-Barre, PAFamily-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
RN- Clinical Team Coordinator Registered Nurse- Advanced Acute Care Surgical Telemetry Unit GeisingerRN- Clinical Team Coordinator Registered Nurse- Advanced Acute Care Surgical Telemetry UnitWilkes-Barre, PAFamily-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones. Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
RN - Registered Nurse - Home Care Coordinator - LIFE Geisinger GeisingerRN - Registered Nurse - Home Care Coordinator - LIFE GeisingerWilkes-Barre, PACoordinates the implementation of all home care services, which include nursing, physical, occupational and speech therapy, personal care services, dietary needs and durable medical equipment, to ensure that quality service is provided to meet participant needs. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
RN - Registered Nurse Coordinator - Orthopedics GeisingerRN - Registered Nurse Coordinator - OrthopedicsScranton, PAServes in an expanded nursing role as part of an interdisciplinary team to promote preventative patient care, offer screening services, and coordinate disease management services while also providing primary clinical support to the provider, patient and their family to assist in the diagnosis and treatment of the patient's condition. Assists clinic team with triage of in-basket messaging as needed and management of patient interaction with the clinic, identifying patient needs, intervention pathways, clinical guidelines and diagnostic tests to develop individualized plans of care.
Public Health Program Coordinator – Hepatitis (CHES Required) Hybrid A-Line Staffing SolutionsPublic Health Program Coordinator – Hepatitis (CHES Required) HybridHarrisburg, PA$29–$29.50 / hourFull timeThe ideal candidate is a motivated public health professional with strong communication skills, experience coordinating programs or outreach initiatives, and the ability to manage multiple priorities in a fast-paced environment. The coordinator will support program implementation, provider education, data tracking, and grant deliverables focused on improving hepatitis prevention and treatment access across Pennsylvania.
Care Coordinator #26-15136 US Tech SolutionsCare Coordinator #26-15136Pittsburgh, PA$24–$25 / hourContractorFull timeIn this role, you'll serve as a key advocate for patients while collaborating with healthcare providers, specialty pharmacies, insurance companies, and internal teams to deliver an exceptional patient experience. We are seeking a Healthcare Case Manager to support patients throughout their treatment journey by coordinating care, assisting with insurance approvals, and ensuring timely access to prescribed therapies.
Care Coordinator- # 26-14818 US Tech SolutionsCare Coordinator- # 26-14818Pittsburgh, PA$24–$25 / hourContractorFull timeIn this role, you'll serve as a key advocate for patients while collaborating with healthcare providers, specialty pharmacies, insurance companies, and internal teams to deliver an exceptional patient experience. We are seeking a Healthcare Case Manager to support patients throughout their treatment journey by coordinating care, assisting with insurance approvals, and ensuring timely access to prescribed therapies.
Acute Care Clinical Pharmacist Coordinator IV/OR GeisingerAcute Care Clinical Pharmacist Coordinator IV/ORWilkes-Barre, PAOversee and support the day-to-day operations of the assigned pharmacy areas or clinical specialties, including management of pharmacy staff and workflow processes. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
NewAI Community Coordinator Kforce Inc.AI Community CoordinatorPhiladelphia, PA$45–$55Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
NewAssistant Women's Soccer Coach & Campus Life Coordinator Lycoming CollegeAssistant Women's Soccer Coach & Campus Life CoordinatorWilliamsport, PAToday, our community of 1,200 active learners from 22 states and territories and 17 countries comprises a student body that is 32 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 48+ academic programs. Instructing student-athletes with principles and skills related to Women’s Soccer, prepare individual athletes and team for games, assist in season goals, and motivating students using techniques that meet the needs of the students and that are consistent with the Lycoming College athletic program philosophy.
NewWelcome Coordinator Oak Street HealthWelcome CoordinatorReading, PA$17–$28.46They are the glue to our center operations, and help ensure a seamless, unmatched experience by performing high-touch tasks, such as scheduling, managing inbound and outbound phone calls, and performing daily administrative workflows, like mail and fax distribution. Successful Welcome Coordinators help create a welcoming and inclusive environment for our patients, and exhibit high levels of flexibility, empathy, and compassion.
NewTechnical Project Coordinator I V-Soft Consulting Group IncTechnical Project Coordinator IPhiladelphia, PARemoteContractorJob Responsibilities: The Supplier shall provide Day of Job (DOJ) Project Coordinator services to support the successful execution of field service activities associated with client Business installations, upgrades, professional services engagements, and remediation activities. The DOJ Project Coordinator shall serve as the primary operational liaison between field technicians, project management, dispatch teams, vendors, and customer stakeholders throughout the lifecycle of the scheduled work event.
Art Gallery Coordinator Lycoming CollegeArt Gallery CoordinatorWilliamsport, PAFounded in 1812, Lycoming College is one of the nation’s oldest and most respected residential liberal arts and sciences colleges and has been recognized for the quality of its experiential programming and supporting students in gaining the skills needed to succeed in today’s world. Under the supervision of a Faculty Member in the Fine Arts Department, the Art Gallery Coordinator is primarily responsible for the gallery operations related to the installation, deinstallation and public access of these art exhibits.
Home Improvement Appointment Coordinator Home Genius ExteriorsHome Improvement Appointment CoordinatorBellwood, PA$65,000–$135,000Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years—and we’re on track to hit $1B faster than anyone in the industry. Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered).
NewResident Services Coordinator Maplewood ApartmentsResident Services CoordinatorDrexel Hill, PA$23–$25This may include resident assessment, maintenance of resident records, assuring that residents are linked to the specific supportive services they need to continue living independently in the community. You would be responsible for organizing, implements and evaluates the Social Services program to meet the psycho-social needs of residents.
NewNursing Staffing Coordinator Fairlawn Rehabilitation HospitalNursing Staffing CoordinatorEast Springfield, MAOur achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. As a Nursing Staffing Coordinator at Encompass Health, your responsibilities will include managing the nursing schedule to ensure we provide exceptional patient care.
Community Health Initiatives Coordinator St. Luke's Health Network, Inc.Community Health Initiatives CoordinatorBethlehem, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Maintains cooperative working relationships with Marketing staff, hospital employees and community organizations interested in community health education programming.
NewCoordinator - Insurance Compliance & Claims Penske Truck RentalCoordinator - Insurance Compliance & ClaimsREADING, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Tool Trailer Coordinator United RentalsTool Trailer CoordinatorMonaca, PAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewVolunteer Coordinator Gentiva HospiceVolunteer CoordinatorCamp Hill, PAOur nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Scheduling Coordinator - Cardiology St. Luke's Health Network, Inc.Scheduling Coordinator - CardiologyBrodheadsville, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required to complete referral or pre-certification process.
NewSurgery Scheduling Coordinator - Neurosurgery St. Luke's Health Network, Inc.Surgery Scheduling Coordinator - NeurosurgeryBethlehem, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required to complete referral or pre-certification process.