SKILLS: One year hands-on experience installing, configuring, and troubleshooting DOS/Windows clients in PC/LAN environment including but not limited to the following software and hardware: Software: DOS, Microsoft Windows, Microsoft Office, Microsoft 365, Microsoft Visio, Microsoft Project, McAfee/E-Policy, and MSDS applications. Hardware: Desktops and laptop computers, Laserjet printers, Document scanners, Wireless 802.11G equipment (access points RF guns), switch, Windows network servers (file, print, e-mail, Call Center reporting, and Presentation VTC equipment.